Band 2 Clinical support worker

Job description

Job responsibilities

Personal Care Duties

Welcome and orientate patients, carers, relatives, and other visitors to the ward/department always

demonstrating care and compassion.

Provide support to the registered practitioner, and where appropriate, other members of the ward /

department clinical team as required.

Participate with emergencies i.e. cardiac arrest, patient falls and patients with a rapidly deteriorating

condition.

Undertake transfer/escort of patients from one area to another within scope of practice and after

appropriate delegation from the registered practitioner.

Assist in the Last Offices for deceased patients ensuring that all religious and cultural wishes are

adhered with.

Assist in the maintenance of the patients individual hygiene requirements, including supporting/

undertaking fundamental patient care, such as washing, dressing, skin care, oral care, hair care, nail

care etc. Ensure any concerns or changes in the patients' condition are reported to the registered

practitioner.

Assist in the prevention of pressure ulcers, complete required documentation and report any

concerns or changes in skin integrity to the registered practitioner.

Ensure safe and effective use of equipment and other aids deployed to assist patient movement and

mobility e.g. walking aids, hoists etc.

Nutrition and Hydration

Assist in the preparation of patients prior to them receiving meals and beverages, providing assistance

with feeding / drinking where appropriate.

Correctly record and monitor dietary and fluid intake of patients, informing registered practitioners

of progress and / or any difficulties relating to dietary / fluid intake experienced by the patient.

Communication

Communicate effectively and maintain good relationships with patients, relatives, and other

healthcare practitioners.

Ensure that consent is obtained prior to delivering all aspects of patient care.

Undertake duties as directed by the registered practitioner in relation to all verbal and written

communications, ensuring messages and communications are passed to other team members, as

required.

Listen to and value the views of patients and their relatives and / or on their experience and discuss

this with registered practitioners to improve care and patient experience.

Actively support and assist in alleviating distress and anxiety for patients and carers in line with their

personal beliefs and preferences whilst in hospital, seeking support from a registered practitioner

when required.

Person Specification

Qualifications

Essential

• QCF/NVQ Level 2 in Healthcare or equivalent qualification/relevant experience
• Maths and English qualification

Desirable

• Care Certificate or ability to complete within 12 weeks of commencing employment

Experience & Skills

Essential

• Ability to use own initiative.
• Ability to recognise limitations of knowledge and competence and practice within these boundaries
• Able to assess patient's health, safety and wellbeing while undertaking personal care and referring/escalating to other staff as appropriate
• Prepared to undergo further training.
• Able to use and update IT systems with patient information.

Desirable

• Experience in a healthcare environment
• Manual handing of patients (including toileting, bathing, and turning patients), equipment and stores

Communication skills

Essential

• Evidence of effective communication skills including o Verbal o Written (legible handwriting) o Non-verbal o Compassion and respect
• Ability to communicate appropriately with patients, relatives and / or carers.
• Ability to communicate effectively with staff / multidisciplinary team
• An understanding of their role within the team

Desirable

• Positive and enthusiastic approach to work
• Courteous and polite

other

Essential

• Regular contact with bodily fluids when carrying out interventions and or treatments.
• Frequent moderate/intense effort required for periods of time.

Desirable

• Participation in flexible work patterns / shift working may be required, to meet the needs of the service.
• Flexibility to work across the Health Economy

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Walsall Healthcare NHS Trust

Address

Walsall Manor Hospital

Moat Road

walsall

WS2 9PS

Employer's website

https://walsallhealthcare.nhs.uk (Opens in a new tab)