Quality Matron

Walsall Healthcare NHS Trust

The closing date is 20 May 2025

Job summary

An exciting opportunity has arisen to work across both, Walsall Healthcare NHS Trust and The Royal Wolverhampton NHS Trust, in the role of Quality Matron. Reporting to the Head of Nursing Quality, you will work collaboratively across both organisations to ensure that quality and safety are central in our pursuit of providing high quality patient care and experience.

In conjunction with the Head of Nursing Quality, the post holder will be required to define, scope, plan, manage and deliver the activities of nursing and midwifery quality improvements with clear project management structures and outcome measures to ensure that systems and processes are in place to consistently deliver the fundamentals of care across nursing and midwifery in all care settings within both Trusts. Furthermore, the post holder will lead the implementation and delivery of any agreed quality and safety monitoring approaches and accreditation programmes for the clinical areas and provide advice, guidance and support to Ward/Department teams on quality and safety issues.

PLEASE NOTE, WE MAY CLOSE THIS VACANCY EARLY IF WE RECEIVE HIGH NUMBERS OF APPLICATIONS.

Main duties of the job

The post holder will be an excellent nursing or midwifery leader, and a role model, highly visible in the clinical areas to implement and monitor the quality of care and to ensure that the fundamentals of care are consistently delivered. The post holder will have a proven track record of delivering quality improvements in nursing and midwifery care to ensure that the highest quality and evidence-based care is provided to all patients.

This is an attractive role that will suit to a highly experienced senior nurse or midwife, with demonstrable experience in quality and safety improvements and wider quality agendas. A strong track record of achieving outcomes for the benefit of patients, and a strong focus on patient and staff experience and quality of care is essential. You will be supported to utilise your skills and experience and further grow as an expert and leader to meet your future aspirations.

If this role is of interest to you and you feel that you meet the person specification requirements, then we want to hear from you!

About us

Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300, providing inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general hospital services under one roof. The £170 million development was completed in 2010 and the continued upgrading of existing areas ensures the Trust now has a state-of-the-art Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit facilities.

A new Urgent Emergency Care Centre was opened in March 2023. The two-storey development has significantly improved emergency care facilities and capacity and has provided almost 5,000 square metres of additional clinical space.

Date posted

06 May 2025

Pay scheme

Agenda for change

Band

Band 8a

Salary

£53,755 to £60,504 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

407-CORP-7133668

Job locations

Walsall Manor Hospital/ New Cross Hospital

Moat Road

Walsall

WS2 9PS


Job description

Job responsibilities

Ensure High Quality, safe and effective clinical care

- As a visible clinical leader, set standards of care and professionalism and promote teamwork within a multi-professional environment, demonstrating critical analysis and decision-making skills, leading the delivery of designated quality workstreams, influencing and facilitating the sustainment or improvement within the Trusts.

- Display clinical and professional credibility through enabling and empowering staff to develop their own improvement ideas to support the delivery of safe, high-quality care.

- Develop, and work to, an annual workplan relevant to assigned workstream/s, which have been agreed and ensure these are monitored through relevant steering/working groups.

- Act as a change agent, developing clinically effective practice through the effective utilisation and integration of evidence-based practice, setting, implementing, and monitoring evidence-based standards of care, policies and procedures.

- Ensure a culture of continuous quality improvement using research, audit, patient feedback and learning from patient safety events.

- Promote a clean and safe environment for staff, patients and visitors by ensuring compliance with legislation, policies and protocols including health and safety, healthcare associated infection prevention, clinical governance, including risk management and incident reporting

- Ensure a high standard of record keeping in accordance with Nursing and Midwifery Council, Health and Care Professions Council, national legislation and local standards.

- Support effective communication with the multi-professional team.

- Assess the risks involved in the care of patients and ensure utilisation of evidence-based practices and protocols to minimise those risks.

- Monitor the standards of care and escalate and support teams when standards fall below expected levels.

- Report incidents and near misses promptly and appropriately and take effective action to minimise future risk.

- Apply in practice your awareness of Quality Improvement (QI) methodology and liaise/ collaborate with the QI Team/s.

- Lead on scoping excellent systems of work nationally and internationally for local adoption or adaption.

- Identify and lead audit projects as required. Ensure that audit recommendations are reported, and recommendations are implemented where practicable.

- Using analytical skills, the post holder will be required to interrogate data from a variety of sources, process, develop, and present reports and outcomes to wider audiences including senior level staff in the organisation, local and national bodies. The post holder will be analysing complex data, interpreting findings and outlining improvements and expectations within teams.

- Develop and deliver high quality educational support, encompassing best practice, policy, and procedure, to teams, as part of quality improvement work as required either as a request from educational colleagues or independently as detailed in annual workplan.

- Share knowledge, develop broad individual and team skills and seek out creative opportunities, as well as standardising practice.

- To lead/oversee quality workstreams as indicated by the Head of Nursing Quality based on National nursing excellence priorities, local quality indicators and internal quality frameworks, which will include, but not limited to:

Clinical Accreditation and audit.

Eat, Drink, Dress, Move to Improve, the Trusts prevention of deconditioning strategy, which encompasses nutrition and hydration, safer mobility, falls prevention, mouth care and tissue viability.

Improvements in the deteriorating patient workstreams

Job description

Job responsibilities

Ensure High Quality, safe and effective clinical care

- As a visible clinical leader, set standards of care and professionalism and promote teamwork within a multi-professional environment, demonstrating critical analysis and decision-making skills, leading the delivery of designated quality workstreams, influencing and facilitating the sustainment or improvement within the Trusts.

- Display clinical and professional credibility through enabling and empowering staff to develop their own improvement ideas to support the delivery of safe, high-quality care.

- Develop, and work to, an annual workplan relevant to assigned workstream/s, which have been agreed and ensure these are monitored through relevant steering/working groups.

- Act as a change agent, developing clinically effective practice through the effective utilisation and integration of evidence-based practice, setting, implementing, and monitoring evidence-based standards of care, policies and procedures.

- Ensure a culture of continuous quality improvement using research, audit, patient feedback and learning from patient safety events.

- Promote a clean and safe environment for staff, patients and visitors by ensuring compliance with legislation, policies and protocols including health and safety, healthcare associated infection prevention, clinical governance, including risk management and incident reporting

- Ensure a high standard of record keeping in accordance with Nursing and Midwifery Council, Health and Care Professions Council, national legislation and local standards.

- Support effective communication with the multi-professional team.

- Assess the risks involved in the care of patients and ensure utilisation of evidence-based practices and protocols to minimise those risks.

- Monitor the standards of care and escalate and support teams when standards fall below expected levels.

- Report incidents and near misses promptly and appropriately and take effective action to minimise future risk.

- Apply in practice your awareness of Quality Improvement (QI) methodology and liaise/ collaborate with the QI Team/s.

- Lead on scoping excellent systems of work nationally and internationally for local adoption or adaption.

- Identify and lead audit projects as required. Ensure that audit recommendations are reported, and recommendations are implemented where practicable.

- Using analytical skills, the post holder will be required to interrogate data from a variety of sources, process, develop, and present reports and outcomes to wider audiences including senior level staff in the organisation, local and national bodies. The post holder will be analysing complex data, interpreting findings and outlining improvements and expectations within teams.

- Develop and deliver high quality educational support, encompassing best practice, policy, and procedure, to teams, as part of quality improvement work as required either as a request from educational colleagues or independently as detailed in annual workplan.

- Share knowledge, develop broad individual and team skills and seek out creative opportunities, as well as standardising practice.

- To lead/oversee quality workstreams as indicated by the Head of Nursing Quality based on National nursing excellence priorities, local quality indicators and internal quality frameworks, which will include, but not limited to:

Clinical Accreditation and audit.

Eat, Drink, Dress, Move to Improve, the Trusts prevention of deconditioning strategy, which encompasses nutrition and hydration, safer mobility, falls prevention, mouth care and tissue viability.

Improvements in the deteriorating patient workstreams

Person Specification

Qualifications

Essential

  • First level registration Nursing Midwifery Council
  • Health-related post-graduate education at Masters level or working towards
  • Evidence of professional updating in last 12 months

Desirable

  • Management Training

Experience/skills

Essential

  • Senior Nursing skills/ Management
  • Budgetary Management
  • Service Development experience

Desirable

  • Completion of QI training

Abilities

Essential

  • Data collection analysis
  • Effective leadership skills
  • Ability to manage change
  • knowledge of current NHS policy
Person Specification

Qualifications

Essential

  • First level registration Nursing Midwifery Council
  • Health-related post-graduate education at Masters level or working towards
  • Evidence of professional updating in last 12 months

Desirable

  • Management Training

Experience/skills

Essential

  • Senior Nursing skills/ Management
  • Budgetary Management
  • Service Development experience

Desirable

  • Completion of QI training

Abilities

Essential

  • Data collection analysis
  • Effective leadership skills
  • Ability to manage change
  • knowledge of current NHS policy

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Walsall Healthcare NHS Trust

Address

Walsall Manor Hospital/ New Cross Hospital

Moat Road

Walsall

WS2 9PS


Employer's website

https://walsallhealthcare.nhs.uk (Opens in a new tab)

Employer details

Employer name

Walsall Healthcare NHS Trust

Address

Walsall Manor Hospital/ New Cross Hospital

Moat Road

Walsall

WS2 9PS


Employer's website

https://walsallhealthcare.nhs.uk (Opens in a new tab)

For questions about the job, contact:

Deputy Chief Nursing Officer

Amy Boden

amy.boden@nhs.net

07789924280

Date posted

06 May 2025

Pay scheme

Agenda for change

Band

Band 8a

Salary

£53,755 to £60,504 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

407-CORP-7133668

Job locations

Walsall Manor Hospital/ New Cross Hospital

Moat Road

Walsall

WS2 9PS


Supporting documents

Privacy notice

Walsall Healthcare NHS Trust's privacy notice (opens in a new tab)