Job summary
2 x Health Records Clerical Officer - Band 2 - Fixed Term Contracts
37.5 hours per week working Monday - Friday 8 am - 5pm (job share may be considered)
Do you have a keen eye for detail and accuracy? Are you good with people and able to demonstrate excellent communication skills? If so, we would like to hear from you
We have a number of 12 month fixed term contracts for Clerical Officers to join our Loose Filing Team. The successful applicants will support with the preparation of files for scanning, and quality audit of the files once scanned. The successful applicants will work 37.5 hours each week to provide cover between the hours of 08:00 to 17:00, Monday to Friday. Job share will be considered.PLEASE NOTE, WE MAY CLOSE THIS VACANCY EARLY IF WE RECEIVE HIGH NUMBERS OF APPLICATIONS.
Main duties of the job
Duties include:
- Accurate preparation of patient documentation ready for scanning.
- Scanning patient information into our EDMS
- Recording an accurate count of files and documents prepared for processing.
- A good working knowledge of Microsoft Office packages including Outlook.
- Identifying and processing of physical content ready for filing.
- Participating in department quality control processes
- Participating in department audits
- The department operates 24hrs a day, 365 days a year.
About us
Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300. It provides inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general hospital services under one roof. The £170 million development was completed in 2010, and ongoing upgrades ensure the Trust now has state-of-the-art facilities, including a Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit. A new Urgent and Emergency Care Centre, opened in March 2023, has significantly improved emergency care facilities and capacity, providing almost 5,000 square metres of additional clinical space.
Job description
Job responsibilities
The successful candidate will be able to work in a calm, organised way with the ability to multi-task. The post entails preparing patient documentation for scanning into our EDMS, completing quality checks accurately, and participating in departmental audits. You must be confident, friendly and able to work in a very busy environment against tight deadlines.
Previous knowledge and experience of working in a similar environment would be advantageous. It is essential that your application demonstrates your ability to meet the Job Description and Person Specification, and in particular your experience of working as part of a busy team, knowledge of confidentiality, good communication and customer service skills.
The post requires the use of kick stools and step ladders to retrieve files.
Job description
Job responsibilities
The successful candidate will be able to work in a calm, organised way with the ability to multi-task. The post entails preparing patient documentation for scanning into our EDMS, completing quality checks accurately, and participating in departmental audits. You must be confident, friendly and able to work in a very busy environment against tight deadlines.
Previous knowledge and experience of working in a similar environment would be advantageous. It is essential that your application demonstrates your ability to meet the Job Description and Person Specification, and in particular your experience of working as part of a busy team, knowledge of confidentiality, good communication and customer service skills.
The post requires the use of kick stools and step ladders to retrieve files.
Person Specification
Qualifications
Essential
- - Good standard level of education (2 GSCE's or equivalent - preferably English and Maths).
- NVQ level 2 in Customer Service (or equivalent).
Knowledge and Skills
Essential
- - Knowledge of confidentiality and data protection issues.
- Excellent keyboard, IT and administrative skills.
Desirable
- - Numeracy skills and attention to detail.
- Good customer care and verbal communication skills.
- Lifting and manual handling techniques
other
Essential
- Able to develop own skills and knowledge and participate
Desirable
- - Able to monitor and maintain health, safety and security of self and others.
Experience
Essential
- - Dealing with patients/general public face to face or working in a customer focused environment.
- Using MS Office and other Information systems/Patient Administration System (desirable) to input and update personal data.
- Working as part of a team in a busy environment.
Person Specification
Qualifications
Essential
- - Good standard level of education (2 GSCE's or equivalent - preferably English and Maths).
- NVQ level 2 in Customer Service (or equivalent).
Knowledge and Skills
Essential
- - Knowledge of confidentiality and data protection issues.
- Excellent keyboard, IT and administrative skills.
Desirable
- - Numeracy skills and attention to detail.
- Good customer care and verbal communication skills.
- Lifting and manual handling techniques
other
Essential
- Able to develop own skills and knowledge and participate
Desirable
- - Able to monitor and maintain health, safety and security of self and others.
Experience
Essential
- - Dealing with patients/general public face to face or working in a customer focused environment.
- Using MS Office and other Information systems/Patient Administration System (desirable) to input and update personal data.
- Working as part of a team in a busy environment.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
