Job summary
To provide an efficient, effective and secretarial support service as directed by Medical Secretary Team Leader to support the smooth running of the clinical team for Community Paediatrics.
Main duties of the job
1. Assists and supports team of Medical Secretaries to provide a comprehensive, medical audio and word-processing service to the clinical team to include the typing of clinic letters and discharge summaries using advanced keyboard skills.
2. Communicate effectively with all members of the multi-disciplinary team including medical staff both internally and externally as required. Convey information to Medical Secretaries for action as appropriate.
3. To use electronic data systems to make patient appointments under the supervision of Medical Secretaries.
4. Maintain, collate and compile data/information from appropriate IT packages i.e. Lorenzo, Fusion etc. in a prompt and efficient manner.
About us
Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300, providing inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general hospital services under one roof. The £170 million development was completed in 2010 and the continued upgrading of existing areas ensures the Trust now has a state-of-the-art Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit facilities.
A new Urgent Emergency Care Centre was opened in March 2023. The two-storey development has significantly improved emergency care facilities and capacity and has provided almost 5,000 square metres of additional clinical space.
Job description
Job responsibilities
- Assists and supports team of Medical Secretaries to provide a comprehensive, medical audio and word-processing service to the clinical team to include the typing of clinic letters and discharge summaries using advanced keyboard skills.
- Communicate effectively with all members of the multi-disciplinary team including medical staff both internally and externally as required. Convey information to Medical Secretaries for action as appropriate.
- To use electronic data systems to make patient appointments under the supervision of Medical Secretaries.
- Maintain, collate and compile data/information from appropriate IT packages i.e. Lorenzo, Fusion etc. in a prompt and efficient manner.
- Provide secretarial support relating to office procedures including photocopying, filing, faxing, ordering and tracking medical records, dealing with incoming and outgoing post as required.
- Arranging meetings for departmental team members as directed by Medical Secretaries.
- Answer a wide range of internal and external calls, referring to Medical Secretaries where appropriate.
- Maintain an up to date and accurate filing system so items can be retrieved quickly and efficiently.
- Order and maintain stationery supplies as required.
- 10. Provide cross cover in the absence of colleagues.
Job description
Job responsibilities
- Assists and supports team of Medical Secretaries to provide a comprehensive, medical audio and word-processing service to the clinical team to include the typing of clinic letters and discharge summaries using advanced keyboard skills.
- Communicate effectively with all members of the multi-disciplinary team including medical staff both internally and externally as required. Convey information to Medical Secretaries for action as appropriate.
- To use electronic data systems to make patient appointments under the supervision of Medical Secretaries.
- Maintain, collate and compile data/information from appropriate IT packages i.e. Lorenzo, Fusion etc. in a prompt and efficient manner.
- Provide secretarial support relating to office procedures including photocopying, filing, faxing, ordering and tracking medical records, dealing with incoming and outgoing post as required.
- Arranging meetings for departmental team members as directed by Medical Secretaries.
- Answer a wide range of internal and external calls, referring to Medical Secretaries where appropriate.
- Maintain an up to date and accurate filing system so items can be retrieved quickly and efficiently.
- Order and maintain stationery supplies as required.
- 10. Provide cross cover in the absence of colleagues.
Person Specification
Qualifications
Essential
- oGCSE (Grade C or above) or equivalent qualification in English
- oAudio typing qualification or experience
- oNVQ Level 3 or equivalent experience
Experience
Essential
- oPrevious experience in office environment
- oBasic knowledge of a range of Microsoft Office Programmes (i.e. Word/Outlook/Excel/PowerPoint)
Desirable
- oPrevious experience of working in a Healthcare environment
Skills
Essential
- oAbility to work on own initiative, independently and as part of a team
- oGood verbal and written communication skills
- oAbility to prioritise workload in order to meet deadlines
- oAdvanced keyboard skills, IT and administrative skills
- oClear understanding of confidentiality and data protection issues
Desirable
- oAn understanding of medical terminology
Flexibility
Essential
- oFlexible approach in order to meets the needs of the department
- oWork as part of a team in a busy environment
Desirable
- oAbility to sit in restricted position for substantial period of working time whilst undertaking typing tasks, where use of VDU is continuous
- oFrequent requirement for concentration where work pattern is unpredictable
Person Specification
Qualifications
Essential
- oGCSE (Grade C or above) or equivalent qualification in English
- oAudio typing qualification or experience
- oNVQ Level 3 or equivalent experience
Experience
Essential
- oPrevious experience in office environment
- oBasic knowledge of a range of Microsoft Office Programmes (i.e. Word/Outlook/Excel/PowerPoint)
Desirable
- oPrevious experience of working in a Healthcare environment
Skills
Essential
- oAbility to work on own initiative, independently and as part of a team
- oGood verbal and written communication skills
- oAbility to prioritise workload in order to meet deadlines
- oAdvanced keyboard skills, IT and administrative skills
- oClear understanding of confidentiality and data protection issues
Desirable
- oAn understanding of medical terminology
Flexibility
Essential
- oFlexible approach in order to meets the needs of the department
- oWork as part of a team in a busy environment
Desirable
- oAbility to sit in restricted position for substantial period of working time whilst undertaking typing tasks, where use of VDU is continuous
- oFrequent requirement for concentration where work pattern is unpredictable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
