Access Team Leader Outpatients
Walsall Healthcare NHS Trust
The closing date is 30 September 2024
Job summary
The post holder will be responsible for the delivery of variety of booking schedules for a centralised service, working collaboratively with all divisions to ensure all nation targets and departmental KPI's are delivered.
contribute to the continual review and evaluation of all administrative systems, procedures and associated policies in order that improvements and developments can be made.
the post holder will carry out their duties in such a way as to make a direct and positive contribution to the organisation of the work. supporting the organisation in achieving the vision of excellence in everything we do by promoting equal opportunities, fairness, quality and inclusion through best practice, working, monitoring, training and evaluation.
Main duties of the job
To operationally lead Department's departmental/division's systems: recruitment and selection, staffing Admin team.
- Responsibility for daily management of staff ensuring effective administrative running of the service in terms of both systems and equipment: implementation and maintenance of office/related issues. Ensuring delivery of service.
- Using initiative to ensure patients are booked in line with local and national access targets.
- To work in the Access Team environment supporting the Elective Access manager to provide a professional efficient and effective centralised booking service for a variety of Outpatient/inpatient schedules, ensuring KPI's are maintained.
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- Complete daily reviews of booking utilisation across the three divisions and ensure they are in line with trust expectations and standards.
- To identify where capacity cannot be utilised and escalate as appropriate.
- Maintain and update reports within the department.
- To undertake IPDR and 121 sessions within the access Team.
About us
As Team Leader for the Access Team the successful applicant would be able to manage the duties and demands of the team ensuring local targets and KPI's are being met.
This post requires a flexible approach due to frequent short notice demands upon the team and the ability to proactively manage effectively. Ensuring recruitment and staffing levels are maintained.
Date posted
16 September 2024
Pay scheme
Agenda for change
Band
Band 4
Salary
£26,530 to £29,114 a year Per anum
Contract
Fixed term
Duration
12 months
Working pattern
Full-time
Reference number
407-SURGERY-6312984-A
Job locations
Walsall Hospitals NHS Trust
Moat Road
Walsall
WS2 9PS
Employer details
Employer name
Walsall Healthcare NHS Trust
Address
Walsall Hospitals NHS Trust
Moat Road
Walsall
WS2 9PS
Employer's website
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