Job summary
The Trust is seeking to appoint a highly motivated and experienced Service Manager within the Family Services & Surgical Division to provide leadership and drive change within the General Surgery, Gastroenterology and Endoscopy Care Group.
Providing high quality services and developing innovative ways of meeting rising demand is a priority for the Trust. We are developing services in conjunction with the community for many specialties and have good working relations with local GPs. We have excellent patient feedback across all areas, and have a reputation for being a friendly, good, supportive place to work.
The Service Manager post is a key role within the Trust, as well as helping the division to shape services for the future, you will have the passion and drive to support the development and lead the implementation of key objectives within the General Surgery, Gastroenterology & Endoscopy Care Group.
The successful candidate will have a track record of delivery against key performance targets and budgets and a background of workingin an acute setting. The successful candidate will be a credible role model and have the ability to lead a team as well as function as part of the Divisional team.
If you are interested in this role, we would recommend a visit to the department upon applying (please use the below contact details to arrange). We may also have future opportunities in this role across the specialties.
Main duties of the job
To be managerially responsible for General Surgery, Gastroenterology & Endoscopy Care Group providing clear leadership and working with the Matron, Clinical Director, Deputy Divisional Director of Operations and Divisional Director to ensure the provision of high quality patient care and the most efficient and cost effective use of resources.
The services within the portfolio are:
- General Surgery
- Gastroenterology
- Endoscopy
- Colorectal
- Breast & Lymphedema
To be responsible for ensuring that within all specific work areas all local and national performance targets and objectives are met.
To be responsible for ensuring the operational delivery of services; leading and effectively implementing change management initiatives to improve service provision.
To influence and lead on the strategic development and service improvement of services in conjunction with and in support of the Clinical Director.
With the Clinical Director, to view the grouping of services as a business unit.
Other services may be added to this portfolio in line with the Service Manager's personal development programme, and the needs of the service.
To participate in the Trust's on-call manager rota & Manager of the day rota.
About us
At DCHFT, we pride ourselves on the care we provide for our patients, and on the culture, we are creating for our staff. We work hard to create a fair, inclusive environment for our staff
Our Mission is to work in partnership to provide high quality, compassionate services and to nurture an environment where people can be at their best.
We are a Trust that celebrates diversity, and we are committed to creating an inclusive environment for all employees. We welcome applications from people in all under-represented groups
Job description
Job responsibilities
Our DCHFT Job Description and Person Specification (attached) tells you all about this role, what to expect and what is needed to succeed. When completing your application please make sure to tell us how your experience and skills fit the person specification.
Please contact us atRecruitment@dchft.nhs.ukif you are unable to view or download the attachment.
For all our roles, we are looking for staff who hold our Trust Values of Integrity, Respect Teamwork and Excellence, and who are passionate about providing the best patient care. To read more about our Trust and our Values search Dorset County Hospital online
Job description
Job responsibilities
Our DCHFT Job Description and Person Specification (attached) tells you all about this role, what to expect and what is needed to succeed. When completing your application please make sure to tell us how your experience and skills fit the person specification.
Please contact us atRecruitment@dchft.nhs.ukif you are unable to view or download the attachment.
For all our roles, we are looking for staff who hold our Trust Values of Integrity, Respect Teamwork and Excellence, and who are passionate about providing the best patient care. To read more about our Trust and our Values search Dorset County Hospital online
Person Specification
Qualifications
Essential
- Qualified to degree level or demonstrable equivalent
- Significant experience in a senior management role
- Management Qualification at diploma level or equivalent experience
Experience
Essential
- Experience in the management and leadership of NHS staff
- Evidence of professional development
- Experience in an Acute Hospital setting with a sound knowledge of processes including the legislation and policy relating to health and social care.
- Experience in demand and capacity and in the scheduling of services e.g. clinics.
- Experience of managing change
- Evidence of effective budget management
- Experience of service improvement to ensure the delivery of high standards of performance to achieve national and local targets
Desirable
- Experience of working with patients, families and carers
- Understanding of Local Authorities and Social Services and detailed knowledge of the NHS
- Experience of working with professionals across the health spectrum
- Application of Evidence Based Practice
Skills and Competencies
Essential
- Ability to develop and maintain a cohesive, high performing team
- Practical experience of facilitating change
- Ability to communicate clearly In writing and orally to committees and meetings including computer and presentation skills
- Well-developed negotiating skills with effective interpersonal and influencing skills
- Ability to anticipate and plan for change and service improvement
- Ability to challenge
- Ability to analyse and interpret data
- Ability to produce reports
- Flexible approach to service needs
- Demonstrate Integrity
- Demonstrate the ability to work as part of a Divisional Team
Person Specification
Qualifications
Essential
- Qualified to degree level or demonstrable equivalent
- Significant experience in a senior management role
- Management Qualification at diploma level or equivalent experience
Experience
Essential
- Experience in the management and leadership of NHS staff
- Evidence of professional development
- Experience in an Acute Hospital setting with a sound knowledge of processes including the legislation and policy relating to health and social care.
- Experience in demand and capacity and in the scheduling of services e.g. clinics.
- Experience of managing change
- Evidence of effective budget management
- Experience of service improvement to ensure the delivery of high standards of performance to achieve national and local targets
Desirable
- Experience of working with patients, families and carers
- Understanding of Local Authorities and Social Services and detailed knowledge of the NHS
- Experience of working with professionals across the health spectrum
- Application of Evidence Based Practice
Skills and Competencies
Essential
- Ability to develop and maintain a cohesive, high performing team
- Practical experience of facilitating change
- Ability to communicate clearly In writing and orally to committees and meetings including computer and presentation skills
- Well-developed negotiating skills with effective interpersonal and influencing skills
- Ability to anticipate and plan for change and service improvement
- Ability to challenge
- Ability to analyse and interpret data
- Ability to produce reports
- Flexible approach to service needs
- Demonstrate Integrity
- Demonstrate the ability to work as part of a Divisional Team
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
