Healthcare Support Worker - South Walks House Outpatients

Dorset County Hospital NHS Foundation Trust

The closing date is 21 January 2025

Job summary

An exciting opportunity has arisen for motivated Band 2 Healthcare Assistant's with excellent communication skills to work as part of the Outpatient nursing team in our new and exciting Outpatient Department at South Walks OPD Assessment Centre. This innovated project promotes new ways of working to deliver a more collaborative Multidisciplinary approach to working in the Outpatient setting.

Outpatient's is a diverse, multidisciplinary environment which requires flexible and adaptable skills, an aptitude to learn and a motivation to develop your own skills.

If you are a dynamic individual who enjoys a challenge and would like to join a team who are passionate about providing high quality care to their patients, then we want to hear from you.

Main duties of the job

The successful candidate will be enthusiastic, motivated and committed to give high quality nursing care and be able to work autonomously as well as part of a team. You will consistently ensure that a patient's privacy, dignity and psychological well-being is maintained, at all times, as well as the care given is patient centred.

You need to have excellent leadership, communication and interpersonal skills. We require individuals who are forward thinking, well organised and have a positive attitude towards flexibility and change.

The successful candidate may be required to rotate through the other Outpatients areas, main DCH site and Weymouth Hospital to support during times of A/L and sickness. Recent Outpatient Experience would be an advantage but not essential.

In order to meet the needs of the service, the working pattern is flexible. In the future this may include weekend working.

About us

At DCHFT, we pride ourselves on the care we provide for our patients, and on the culture, we are creating for our staff. We work hard to create a fair, inclusive environment for our staff.

Our Mission is to provide outstanding care for people in ways which matter to them, and our vision is Dorset County Hospital, working with our health and social care partners, will be at the heart of improving the well-being of our communities.

We are a Trust that celebrates diversity, and we are committed to creating an inclusive environment for all employees. We welcome applications from people in all under-represented groups.

Date posted

09 January 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 to £25,674 a year pro rata per annum

Contract

Permanent

Working pattern

Full-time

Reference number

405-25-HCSW024SWH

Job locations

Dorset County Hospital

Williams Avenue

Dorchester

DT1 2JY

Job description

Job responsibilities

Our DCHFT Job Description and Person Specification (attached) tells you all about this role, what to expect and what is needed to succeed. When completing your application please make sure to tell us how your experience and skills fit the person specification.

Please contact us at Recruitment@dchft.nhs.uk if you are unable to view or download the attachment.

For all our roles, we are looking for staff who hold our Trust Values of Integrity, Respect Teamwork and Excellence, and who are passionate about providing the best patient care. To read more about our Trust and our Values search Dorset County Hospital online.

Job description

Job responsibilities

Please contact us at Recruitment@dchft.nhs.uk if you are unable to view or download the attachment.

Person Specification

EDUCATION, QUALIFICATIONS

Essential

English Functional skills level 1
Maths Functional skills level 1
Ability and willingness to undertake training necessary for the post.

Desirable

NVQ Level 2 in Health Care or related field.
Completion of the Care Certificate.

EXPERIENCE

Essential

Recent experience in an Outpatient setting
Understanding of Band 2 role

SKILLS, ABILITIES & KNOWLEDGE

Essential

Evidence of good communication skills.
Demonstrate an understanding of confidentiality.
Is able to demonstrate a positive attitude towards improving patient care.
Ability to work as part of a team.
Evidence of ability to maintain effective working relationships with colleagues, patients and visitors.

Person Specification

EDUCATION, QUALIFICATIONS

Essential

English Functional skills level 1
Maths Functional skills level 1
Ability and willingness to undertake training necessary for the post.

Desirable

NVQ Level 2 in Health Care or related field.
Completion of the Care Certificate.

EXPERIENCE

Essential

Recent experience in an Outpatient setting
Understanding of Band 2 role

SKILLS, ABILITIES & KNOWLEDGE

Essential

Evidence of good communication skills.
Demonstrate an understanding of confidentiality.
Is able to demonstrate a positive attitude towards improving patient care.
Ability to work as part of a team.
Evidence of ability to maintain effective working relationships with colleagues, patients and visitors.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.