Job summary
Are you a caring individual looking to grow your career in health care in a Hospital that truly cares for their staff? Do you have an interest in surgery and want to use your passion and skills to provide the best patient care pre and post-surgery for orthopaedic and trauma patients. You do? Brilliant - we have the role for you and you don't need to have an experience to apply!
We are a growing and changing organisation, and are looking for new team members to work with us during this time of change and development.
The role of a Healthcare Support Worker is a very privileged role, as a HCSW you will provide personal care and support to patients at their most vulnerable times. You will work alongside a multidisciplinary team to provide a compassionate, caring and safe environment for our patients.
The Purbeck Ward team are known for their welcoming nature, they are enthusiastic and work incredibly hard to ensure that every patient receives the care they need and deserve.
Main duties of the job
Purbeck Ward is a two times GOLD accredited trauma unit, specialising in acute Orthopaedic trauma and working within the wider scope of the Wessex trauma network. The fast paced and unpredictable nature of trauma nursing, in turn with its success in achieving good patient outcomes in a friendly, supportive ward environment are positives which we celebrate as a team.
To excel in this role you don't need to have years of experience, we are looking for values and passion as well as:
- Have excellent communication skills and be able to work as part of a team.
- Have an eye for detail and be able to maintain accurate documentation.
With a competitive hourly rate, plus unsociable hours payments, and an attractive benefits package including excellent leave entitlements and discounts, our role could be the perfect next step for you!
About us
In return we can offer you..
- An attractive benefits package including competitive hourly rate, brilliant leave entitlement, NHS discount, NHS pensions and more!
- Access to first class training to support you in your role, whether you are in your first years of healthcare, or progressing your existing career. This includes a week of initial training which will result in you achieving a Care Certificate.
- A truly special team environment as part of #TeamDCH and more specifically # Team Purbeck Ward.
- A buddy system to support you in your first weeks and months
We understand that fitting a social life and managing family time can be challenging when dedicating yourself to a Nursing career therefore Flexible working and working patterns will be considered where appropriate.
We are a Trust that celebrates diversity and we are committed to creating an inclusive environment for all employees. We would welcome applications from people in groups which are under-represented in our organisation.
Make sure to check our HCSW career page by searching 'Join Team DCH'. We look forward to receiving your application!
Job description
Job responsibilities
In this role you will:
- Support the Nursing team to provide a high standard of patient centred care
- Assist in the efficient running of the ward
- Provide personal care duties, e.g.: toileting, washing, feeding.
- Take observations on stable patients (as delegated by registered nurse)
- Ensure that the people using our services have a good experience
- Respect, empower and work in partnership to contribute to care plans
- Show compassion and contribute to a caring and kind environment
- Recognise that what you do and say helps to make the lives of others better
- Communicate with a multidisciplinary team including handovers
- Speak with a wide variety of people face to face and by phone
- Maintain accurate records in a timely manner both electronically and write
- Talk to people about sensitive issues in a supportive manner
- Challenge others assertively where necessary
- Work to Trust policies and procedures.
- Participate in discussions on proposed changes to ward procedures.
- Escalate safety concerns and act as an effective advocate for service users
- May be required to handle patients valuables and cash.
- Responsible for ensuring adequate stock levels in ward areas and ordering supplies,
- Undertakes careful use of ward equipment.
- Ensure adequate orientation to unfamiliar working environments.
- Take part in audits and surveys
- Complete mandatory training (outlined in full in job description
Please see Job Description for a full and detailed expectation for the role of a fully trained Healthcare Support Worker.
Job description
Job responsibilities
In this role you will:
- Support the Nursing team to provide a high standard of patient centred care
- Assist in the efficient running of the ward
- Provide personal care duties, e.g.: toileting, washing, feeding.
- Take observations on stable patients (as delegated by registered nurse)
- Ensure that the people using our services have a good experience
- Respect, empower and work in partnership to contribute to care plans
- Show compassion and contribute to a caring and kind environment
- Recognise that what you do and say helps to make the lives of others better
- Communicate with a multidisciplinary team including handovers
- Speak with a wide variety of people face to face and by phone
- Maintain accurate records in a timely manner both electronically and write
- Talk to people about sensitive issues in a supportive manner
- Challenge others assertively where necessary
- Work to Trust policies and procedures.
- Participate in discussions on proposed changes to ward procedures.
- Escalate safety concerns and act as an effective advocate for service users
- May be required to handle patients valuables and cash.
- Responsible for ensuring adequate stock levels in ward areas and ordering supplies,
- Undertakes careful use of ward equipment.
- Ensure adequate orientation to unfamiliar working environments.
- Take part in audits and surveys
- Complete mandatory training (outlined in full in job description
Please see Job Description for a full and detailed expectation for the role of a fully trained Healthcare Support Worker.
Person Specification
Skills and abilities
Essential
- Evidence of good communication skills.
- Demonstrate an understanding of confidentiality.
- Demonstrate ability to maintain accurate and legible documentation.
- Ability to work independently following verbal or written instructions
- Effective time management skills
Desirable
- Evidence of ability to maintain effective working relationships with colleagues, patients and visitors.
- Ability to work as part of a team.
- Have awareness for Health & Safety.
- Awareness of own developmental needs within the post.
EDUCATION, QUALIFICATIONS & TRAINING
Essential
- Maths - Evidence of education to GCSE level or equivalent
- English Language - Evidence of education to GCSE level or equivalent
Desirable
- NVQ Level 2 in Health Care or related field.
- Completion of the Care Certificate.
KNOWLEDGE & EXPERIENCE
Desirable
- Customer Service Experience
- Previous experience within a healthcare setting either in Nursing Home experience or Acute Hospital experience.
Person Specification
Skills and abilities
Essential
- Evidence of good communication skills.
- Demonstrate an understanding of confidentiality.
- Demonstrate ability to maintain accurate and legible documentation.
- Ability to work independently following verbal or written instructions
- Effective time management skills
Desirable
- Evidence of ability to maintain effective working relationships with colleagues, patients and visitors.
- Ability to work as part of a team.
- Have awareness for Health & Safety.
- Awareness of own developmental needs within the post.
EDUCATION, QUALIFICATIONS & TRAINING
Essential
- Maths - Evidence of education to GCSE level or equivalent
- English Language - Evidence of education to GCSE level or equivalent
Desirable
- NVQ Level 2 in Health Care or related field.
- Completion of the Care Certificate.
KNOWLEDGE & EXPERIENCE
Desirable
- Customer Service Experience
- Previous experience within a healthcare setting either in Nursing Home experience or Acute Hospital experience.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
