Apprenticeship and Widening Participation Administrator

Dorset County Hospital NHS Foundation Trust

The closing date is 23 May 2024

Job summary

To provide administration support to the Apprenticeship and Widening Participation Team

Develop and maintain records and analyse data for reporting.

Provide support to liaise with a variety of learning providers for seamless enrolments and high-quality delivery of apprenticeships and widening participation initiatives, schemes and programmes

Process and monitor applications in line with Trust processes

Create and maintain intranet pages and engage with social media promotion

Main duties of the job

We are seeking an individual with the following knowledge and experience:

In having strong communication Skills, communicating staff working at all levels across the Trust. The general public, outside agencies and stakeholders.

Experience in a variety of administrative skills:processing and monitoring applications, updating databases and records , produce meeting documents and accurately record meeting notes and deal with general enquiries about apprenticeships via email, telephone and face to face

Be creative: in developing and maintaining intranet pages and engage with social media promotion

About us

At Dorset County Hospital Foundation Trust, we pride ourselves on the care we provide for our patients, and on the culture, we are creating for our staff. We work hard to create a fair, inclusive environment for our staff.

Our Mission is to provide outstanding care for people in ways which matter to them, and our vision is Dorset County Hospital, working with our health and social care partners, will be at the heart of improving the well-being of our communities.

We are a Trust that celebrates diversity, and we are committed to creating an inclusive environment for all employees. We welcome applications from people in all under-represented groups

Date posted

09 May 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

Depending on experience Pro rata per annum

Contract

Permanent

Working pattern

Part-time

Reference number

405-24-AC230AAD

Job locations

Education Centre, Dorset County Hospital

Williams Avenue

Dorchester

DT1 2JY


Job description

Job responsibilities

  • To be responsible for using internal systems and processes for the administration for apprenticeships and widening participation programmes, schemes and initiatives
  • Manage and maintain records for apprenticeship activity, including enrolments, completions and withdrawals
  • Act as a point of contact for a range of queries from members of staff and external agencies for apprenticeships and other access to NHS careers
  • Develop and demonstrate effective and productive working relationships with the Team, Trust staff and outside agencies
  • Escalate concerns to Line Manager
  • Have day to day responsibility for own portfolio, monitoring work and progress
  • Produce promotional material for events, social media and intranet pages
  • Maintain and manage the email inboxes
  • Maintain the intranet pages with accurate information

Job description

Job responsibilities

  • To be responsible for using internal systems and processes for the administration for apprenticeships and widening participation programmes, schemes and initiatives
  • Manage and maintain records for apprenticeship activity, including enrolments, completions and withdrawals
  • Act as a point of contact for a range of queries from members of staff and external agencies for apprenticeships and other access to NHS careers
  • Develop and demonstrate effective and productive working relationships with the Team, Trust staff and outside agencies
  • Escalate concerns to Line Manager
  • Have day to day responsibility for own portfolio, monitoring work and progress
  • Produce promotional material for events, social media and intranet pages
  • Maintain and manage the email inboxes
  • Maintain the intranet pages with accurate information

Person Specification

Education, Qualifications and Training

Essential

  • oGCSE Maths and English Grade C or above or equivalent qualification
  • oLevel 3 Business Administration or equivalent experience

Knowledge and Experience

Essential

  • Experience of working with computer systems, to include Microsoft Office
  • Experience of setting up and maintaining administrative processes
  • Experience of working in the NHS or an educational environment within the last 3 years
  • Understanding of apprenticeships and widening participation initiatives - such as work experience

Desirable

  • Experience of Digital Apprenticeship Service accounts
  • Experience of analysing data and producing reports
  • Experience of using social media accounts and intranet for promotion
  • Knowledge of NHS careers and routes into the NHS

Skills and Abilities

Essential

  • Evidence of effective communications with internal and external people
  • Evidence of working across multiply work streams
  • Evidence of advanced keyboard skills
  • Knowledge of ESR and other database systems

Desirable

  • An understanding of the meaning of confidentiality and the requirement for this to be maintained
  • Evidence of ability to work within specified standards and timescale
Person Specification

Education, Qualifications and Training

Essential

  • oGCSE Maths and English Grade C or above or equivalent qualification
  • oLevel 3 Business Administration or equivalent experience

Knowledge and Experience

Essential

  • Experience of working with computer systems, to include Microsoft Office
  • Experience of setting up and maintaining administrative processes
  • Experience of working in the NHS or an educational environment within the last 3 years
  • Understanding of apprenticeships and widening participation initiatives - such as work experience

Desirable

  • Experience of Digital Apprenticeship Service accounts
  • Experience of analysing data and producing reports
  • Experience of using social media accounts and intranet for promotion
  • Knowledge of NHS careers and routes into the NHS

Skills and Abilities

Essential

  • Evidence of effective communications with internal and external people
  • Evidence of working across multiply work streams
  • Evidence of advanced keyboard skills
  • Knowledge of ESR and other database systems

Desirable

  • An understanding of the meaning of confidentiality and the requirement for this to be maintained
  • Evidence of ability to work within specified standards and timescale

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Dorset County Hospital NHS Foundation Trust

Address

Education Centre, Dorset County Hospital

Williams Avenue

Dorchester

DT1 2JY


Employer's website

https://www.dchft.nhs.uk/working-for-us/ (Opens in a new tab)


Employer details

Employer name

Dorset County Hospital NHS Foundation Trust

Address

Education Centre, Dorset County Hospital

Williams Avenue

Dorchester

DT1 2JY


Employer's website

https://www.dchft.nhs.uk/working-for-us/ (Opens in a new tab)


For questions about the job, contact:

Apprenticeship Lead

Leah O'Beirne

leah.o'beirne@dchft.nhs.uk

01305255740

Date posted

09 May 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

Depending on experience Pro rata per annum

Contract

Permanent

Working pattern

Part-time

Reference number

405-24-AC230AAD

Job locations

Education Centre, Dorset County Hospital

Williams Avenue

Dorchester

DT1 2JY


Supporting documents

Privacy notice

Dorset County Hospital NHS Foundation Trust's privacy notice (opens in a new tab)