Job summary
Pharmacy Operational Services Manager
Full Time (1.0 WTE)
This is an exciting opportunity for a talented pharmacy technician wishing to gain a breadth of experience as Pharmacy Operational Services Manager in a high performing Foundation Trust. With the vision, insight and self-motivation to lead the pharmacy procurement, logistics and distribution team in the delivery of service excellence, you will be joining the team at an exciting time as we look to embed recent changes and further transform our ways of working. The post holder will also be key to ensuring DCH maintains value for money with our medicines usage, and will closely support the Pharmacoeconomic agenda.
The Pharmacy Department has an MHRA wholesaler Dealers Authorisation (WDA) and this post holder will be a Responsible Person (RP) maintaining this. The WDA is key to support the Trust's collaborative working arrangement with Dorset Healthcare University NHSFT. Previous experience of working in a department with a MHRA WDA is desirable but not essential.
Main duties of the job
The successful candidate will be a role model, inspiring and giving direction to our pharmacy technicians and pharmacy support workers that deliver a range of pharmacy operations. With extensive experience of pharmacy operations, you will have proven influencing and leadership skills with an ability to gain co-operation from staff and service users to achieve positive and timely outcomes to benefit patients.
As a key member of the Pharmacy Senior Leadership Team you will work closely with and be supported by senior pharmacy colleagues and deputise for the Chief Pharmacist. Our collective aims are to promote a collaborative culture within pharmacy and with colleagues across the Trust, playing a significant part in ensuring pharmacy services develop strategically in line with the Trust's objectives, including cost improvements and budgetary management.
You will have excellent organisational and leadership skills with energy and resilience to manage services in a changing and patient-focused climate. Your experience of a customer-centered approach will equip you for managing stakeholders' expectations and service priorities. With strong communication skills, you will be able to lead from the front, promote positive values and develop staff to achieve their best.
About us
We take your personal development seriously. Training and development opportunities are fully supported to enable all staff to achieve their potential.
We are committed to equal opportunities and improving the working lives of our staff. Applications to work flexibly, part-time or job share will be considered. Please talk to us about the opportunities available.
The post includes a weekly late duty and participation in the weekend and bank holiday rota.
At DCHFT, we pride ourselves on the care we provide for our patients, and on the culture, we are creating for our staff. We work hard to create a fair, inclusive environment for our staff
Our Mission is to provide outstanding care for people in ways which matter to them, and our vision is Dorset County Hospital, working with our health and social care partners, will be at the heart of improving the well-being of our communities.
We are a Trust that celebrates diversity, and we are committed to creating an inclusive environment for all employees. We welcome applications from people in all under-represented groups.
Job description
Job responsibilities
Our DCHFT Job Description and Person Specification (attached) tells you all about this role, what to expect and what is needed to succeed. When completing your application please make sure to tell us how your experience and skills fit the person specification.
Please contact us at Recruitment@dchft.nhs.uk if you are unable to view or download the attachment.
For all our roles, we are looking for staff who hold our Trust Values of Integrity, Respect Teamwork and Excellence, and who are passionate about providing the best patient care. To read more about our Trust and our Values search Dorset County Hospital online.
Job description
Job responsibilities
Our DCHFT Job Description and Person Specification (attached) tells you all about this role, what to expect and what is needed to succeed. When completing your application please make sure to tell us how your experience and skills fit the person specification.
Please contact us at Recruitment@dchft.nhs.uk if you are unable to view or download the attachment.
For all our roles, we are looking for staff who hold our Trust Values of Integrity, Respect Teamwork and Excellence, and who are passionate about providing the best patient care. To read more about our Trust and our Values search Dorset County Hospital online.
Person Specification
Education & Training
Essential
- Pharmacy Technician registered with the General Pharmaceutical Council (GPhC)
- Postgraduate level qualification in pharmaceutical sciences or relevant subject (e.g. business administration) or equivalent experience in management, for example: Change management experience, Project management, etc
Desirable
- Responsible Person training for a MHRA Wholesalers Dealers Authorisation
- Formal management training
- Accredited Checking Technician (or to achieve within first 12 months)
- NVQ Level 4 in Management or equivalent knowledge and experience in Pharmacy management
Skills & Abilities
Essential
- Excellent written and oral communication, and able to communicate complex information effectively and at all levels within the healthcare organisation
- Ability to influence others, motivate staff and manage change
- Ability to present to senior managers / clinicians in the hospital
- Assertiveness
- Good networking skills
- Excellent organisational skills
- Ability to prioritise
- Ability to meet targets
- Evidence of working in a team
- Evidence of working on own initiative with high level of self motivation
- Evidence of ability to influence prescribing practice
- Able to evaluate information to make effective decisions
- Effectively manage unlicensed medicines or off-label medicines
- Ability to appraise and manage risk effectively
- Ability to be creative and inspirational in problem solving.
- Knowledge of key drivers in the pharmacy modernisation agenda
- Excellent communicator including good written and verbal skills.
- Articulate and confident
- Implement and support new initiatives and actively suggest improvements /change where appropriate.
- Attention to detail
Knowledge & Experience
Essential
- Experience in a Pharmacy senior management role
- Significant experience in an NHS hospital setting post -qualification
- Proven change management experience with evaluation
- Appraising Staff
- Effective line management of staff
- Evidence of continuous professional development
- Interview and Recruitment experience
- Evidence of monitoring performance against agreed KPIs and service improvement
- Understands the role of MHRA, the UK regulations in relation to wholesale distribution, and good distribution practice (GDP)
- Expert Knowledge of legislation for handling controlled drugs and other medicines
Desirable
- Experience as a Responsible Person on an MHRA licence
Person Specification
Education & Training
Essential
- Pharmacy Technician registered with the General Pharmaceutical Council (GPhC)
- Postgraduate level qualification in pharmaceutical sciences or relevant subject (e.g. business administration) or equivalent experience in management, for example: Change management experience, Project management, etc
Desirable
- Responsible Person training for a MHRA Wholesalers Dealers Authorisation
- Formal management training
- Accredited Checking Technician (or to achieve within first 12 months)
- NVQ Level 4 in Management or equivalent knowledge and experience in Pharmacy management
Skills & Abilities
Essential
- Excellent written and oral communication, and able to communicate complex information effectively and at all levels within the healthcare organisation
- Ability to influence others, motivate staff and manage change
- Ability to present to senior managers / clinicians in the hospital
- Assertiveness
- Good networking skills
- Excellent organisational skills
- Ability to prioritise
- Ability to meet targets
- Evidence of working in a team
- Evidence of working on own initiative with high level of self motivation
- Evidence of ability to influence prescribing practice
- Able to evaluate information to make effective decisions
- Effectively manage unlicensed medicines or off-label medicines
- Ability to appraise and manage risk effectively
- Ability to be creative and inspirational in problem solving.
- Knowledge of key drivers in the pharmacy modernisation agenda
- Excellent communicator including good written and verbal skills.
- Articulate and confident
- Implement and support new initiatives and actively suggest improvements /change where appropriate.
- Attention to detail
Knowledge & Experience
Essential
- Experience in a Pharmacy senior management role
- Significant experience in an NHS hospital setting post -qualification
- Proven change management experience with evaluation
- Appraising Staff
- Effective line management of staff
- Evidence of continuous professional development
- Interview and Recruitment experience
- Evidence of monitoring performance against agreed KPIs and service improvement
- Understands the role of MHRA, the UK regulations in relation to wholesale distribution, and good distribution practice (GDP)
- Expert Knowledge of legislation for handling controlled drugs and other medicines
Desirable
- Experience as a Responsible Person on an MHRA licence
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
