Assistant Patient Pathway Co-ordinator
The closing date is 02 February 2026
Job summary
The post holder will be the point of contact for all administrative issues relating to patients' pathway of care. The post holder will work as part of a multi-disciplinary team and will provide support in the proactive management of the patient pathway from referral to discharge, ensuring the entire pathway is managed smoothly.
Main duties of the job
Outpatient Pathway
1. Process and log all referrals, including paper and Choose and Book, in line with Trust Access Policy and specialty SOP.
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Pathway Tracking
11. To use the 18weeks referral to treatment (RTT) to manage all outpatient and elective patient journeys.
Inpatient Pathway (Speciality Specific)
19. Ensure that Trust agreed standard of service is delivered to patients requiring elective admission to speciality
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General Administrative
27. Use Trust IT systems and speciality databases to ensure relevant and accurate information is recorded.
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Communications/Customer service
38. Demonstrate high levels of customer care and be an ambassador for customer care within the Trust
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Education and Training/Self-Development
49. Identify own training and development needs and undertake appropriate training/education as required.
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Continued on attached JD
About us
Developmentand staff wellbeing
Your growthand personal happinessmattersto us.After all, we can't expect the best from you if we don't invest in your development and nurture your wellbeing.From the moment you join us, we're committed to fostering your professional and personal development within a supportive, empowering environment. Whether you're just starting your career or looking to advance further, we provide you with the tools and opportunities you need to succeed.We actively support colleagues to take part in research, quality improvement and innovation, whatever their role or level in the organisation.
To support your wellbeing, we offer an extensive range of resources, including an on-site staff nursery at Kingston Hospital, wellbeing practitioners, regular wellbeing classes, dedicated staff physiotherapist, comprehensive occupational health services, 24/7 employee assistance programme, and a range of other support and activities.
We also take every opportunity to thank and recognise the work our teams do, through weekly 'shoutouts' and patient feedback, monthly and annual awards.
Wherever you work across our organisation, we look forward to welcoming you.
At KRFT we are committed to supporting flexible working arrangements. Applicants are encouraged to discuss any flexibility they may need during the recruitment process.
Details
Date posted
19 January 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£29,651 to £31,312 a year Pro rata pa. incl. HCAS
Contract
Permanent
Working pattern
Full-time
Reference number
396-7710477-DE-GV-Y
Job locations
Kingston Hospital
Galsworthy Rd, Kingston upon Thames
Kingston Upon Thames
KT2 7QB
Employer details
Employer name
Kingston and Richmond NHS Foundation Trust
Address
Kingston Hospital
Galsworthy Rd, Kingston upon Thames
Kingston Upon Thames
KT2 7QB
Employer's website
https://www.kingstonandrichmond.nhs.uk/ (Opens in a new tab)
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Employer contact details
For questions about the job, contact:
Supporting documents
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