Job summary
This post provides clinical oversight for the delivery of services which are delivered through highly trained volunteers to support patients with their goals for active and independent lifestyles in Richmond & Kingston Boroughs.
With an established background in Physiotherapy and vulnerable patient groups, you will clinically assess patients' needs, triage and refer patents into these volunteer-driven services - The Community Exercise Programme, and, Volunteer 2 Career initiative.
You will work alongside service managers in the Volunteering Team to provide the clinical components of volunteer training and supervision to volunteers and AHP students, ensuring safe and effective service delivery.
Main duties of the job
- Design and implementation of clinical processes for the Volunteer 2 Career programme and Community Exercise Service
- Clinical patient-facing duties - assessment and triage, first visits and management of clinical escalations by volunteers or service managers
- Specialist advice, guidance and support to volunteers in the delivery of these services and programmes
- Education & Training / Self Development
About us
Developmentand staff wellbeing
Your growthand personal happinessmattersto us.After all, we can't expect the best from you if we don't invest in your development and nurture your wellbeing.From the moment you join us, we're committed to fostering your professional and personal development within a supportive, empowering environment. Whether you're just starting your career or looking to advance further, we provide you with the tools and opportunities you need to succeed.We actively support colleagues to take part in research, quality improvement and innovation, whatever their role or level in the organisation.
To support your wellbeing, we offer an extensive range of resources, including an on-site staff nursery at Kingston Hospital, wellbeing practitioners, regular wellbeing classes, dedicated staff physiotherapist, comprehensive occupational health services, 24/7 employee assistance programme, and a range of other support and activities.
We also take every opportunity to thank and recognise the work our teams do, through weekly 'shoutouts' and patient feedback, monthly and annual awards.
Wherever you work across our organisation, we look forward to welcoming you.
Job description
Job responsibilities
_________________Please see the attached job description and person specification as per the role requirements______________
Job description
Job responsibilities
_________________Please see the attached job description and person specification as per the role requirements______________
Person Specification
Education & Qualifications
Essential
- Masters Degree level qualification or equivalent knowledge and experience in a relevant NHS Setting
- Full and up to date registrations and qualifications to practice clinical Physiotherapy in the UK
Experience
Essential
- Extensive experience of relevant clinical work with evidence of working clinically with older people and/or frailty
- Significant experience of working within a multi-disciplinary team to deliver a service to patients
- Demonstrable experience of designing and implementing clinical processes, e.g. refer to assess, triage and safeguarding mechanisms
- Extensive experience of supervising other staff/students/volunteers
- Strong experience of collecting monitoring data for service quality and overall evaluation of KPIs and service impact
Desirable
- Demonstrable experience of working with volunteers and/or students to deliver improved health outcomes for patients, alongside clinical staff
- Knowledge and experience of Quality Improvement methodology and it application to programme and project management
Knowledge
Essential
- An understanding of positive patient experience
- Knowledge of working clinically in a relevant healthcare setting
- Knowledge of supervision structures and leading clinical supervision
Skills and Abilities
Essential
- Competency to deliver supervision
- Competency in project management / supervision skills
- Working on own initiative and lone working as required
- Ability to work across a large team and foster positive working relationships
- Ability to support people with varying skill levels including volunteers and students and encourage personal development
- Excellent interpersonal skills
- Excellent organisational skills
- Ability to deliver clinical care to patients across multiple services simultaneously
Person Specification
Education & Qualifications
Essential
- Masters Degree level qualification or equivalent knowledge and experience in a relevant NHS Setting
- Full and up to date registrations and qualifications to practice clinical Physiotherapy in the UK
Experience
Essential
- Extensive experience of relevant clinical work with evidence of working clinically with older people and/or frailty
- Significant experience of working within a multi-disciplinary team to deliver a service to patients
- Demonstrable experience of designing and implementing clinical processes, e.g. refer to assess, triage and safeguarding mechanisms
- Extensive experience of supervising other staff/students/volunteers
- Strong experience of collecting monitoring data for service quality and overall evaluation of KPIs and service impact
Desirable
- Demonstrable experience of working with volunteers and/or students to deliver improved health outcomes for patients, alongside clinical staff
- Knowledge and experience of Quality Improvement methodology and it application to programme and project management
Knowledge
Essential
- An understanding of positive patient experience
- Knowledge of working clinically in a relevant healthcare setting
- Knowledge of supervision structures and leading clinical supervision
Skills and Abilities
Essential
- Competency to deliver supervision
- Competency in project management / supervision skills
- Working on own initiative and lone working as required
- Ability to work across a large team and foster positive working relationships
- Ability to support people with varying skill levels including volunteers and students and encourage personal development
- Excellent interpersonal skills
- Excellent organisational skills
- Ability to deliver clinical care to patients across multiple services simultaneously
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
