Kingston Hospital NHS Foundation Trust

PPC - Orthopaedic Physiotherapy Practitioner Team - Band 4

Information:

This job is now closed

Job summary

The Patient Pathway Co-ordinator role is a pivotal role to support the administrative and clinical team in the Orthopaedic Physiotherapy Practitioner Department to continue to develop this successful service line. The post holder will be responsible for overseeing the day-to-day management administrative team, working closely with the Administrative Manager to deliver and develop the service line, as well as successfully co-ordinating the care of patients for the team of orthopaedic physiotherapy practitioners.The post holder will ensure that effective and efficient structures are in place to ensure that standards of patient care are met. The post holder will support the admin manager and service lead in developing efficient and effective patient-centred services and putting in place effective processes for delivering departmental targets, reviewing efficiency and effectiveness of the service.

Main duties of the job

This position is ideal for a motivated, career minded individual who is focused on delivering an excellent service for patients and staff.

An exciting opportunity has arisen for a Band 4 Patient Pathway Co-ordinator to join the busy Orthopaedic Physiotherapy Practitioner admin team. If you like working in a varied role, have excellent inter-personal and communication skills and enjoy working as part of a team that is committed to providing the highest quality care, we look forward to receiving your application.

Applicants must be a team player, have excellent organisational skills and be able to work well under pressure and to tight deadlines. Accuracy and prioritisation skills are also required. The successful candidate will work closely with the Patient Pathway coordinators in Orthopaedics as well as the manager supporting the administration services. The ability to deal with multiple issues and operational matters is essential.

About us

Trust Values

Kingston Hospital NHS Trust has five key values and we want to employ and work with people who share these values and demonstrate behaviours that support them. They are:

-Caring- Design and deliver care around each individual patient's needs and wants.

-Safe- Make the safety of patients and staff our prime concern as safety comes first

-Responsible- All staff take responsibility for the hospital, its services and reputation

-Value Each Other- Value each other's contribution

-Inspiring- We always strive to empower each other to develop and deliver improvements to benefit our patients

Details

Date posted

09 October 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£31,081 to £33,665 a year pa inc HCAS (Outer)

Contract

Permanent

Working pattern

Part-time

Reference number

396-NN-6648992-A&C-Y

Job locations

Kingston Hospital

Galsworthy Road

Kingston Upon Thames

KT27QB


Job description

Job responsibilities

For more information on themain responsibilities of these roles, please find the attached Job Descriptions.

Job description

Job responsibilities

For more information on themain responsibilities of these roles, please find the attached Job Descriptions.

Person Specification

Qualifications

Essential

  • Educated to A-level, or NVQ Level 4 in Business Administration/Customer Care or acquired equivalent experience
  • GCSE or equivalent in English and Maths, grades A-C

Experience

Essential

  • Experience of using full range of IT systems and patient data systems
  • Experience of using Microsoft Office, including Word and Excel
  • Customer Care experience

Desirable

  • Experience of supervising staff

Skills

Essential

  • Ability to communicate effectively with people at all levels
  • Pays attention to detail
Person Specification

Qualifications

Essential

  • Educated to A-level, or NVQ Level 4 in Business Administration/Customer Care or acquired equivalent experience
  • GCSE or equivalent in English and Maths, grades A-C

Experience

Essential

  • Experience of using full range of IT systems and patient data systems
  • Experience of using Microsoft Office, including Word and Excel
  • Customer Care experience

Desirable

  • Experience of supervising staff

Skills

Essential

  • Ability to communicate effectively with people at all levels
  • Pays attention to detail

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Kingston Hospital NHS Foundation Trust

Address

Kingston Hospital

Galsworthy Road

Kingston Upon Thames

KT27QB


Employer's website

https://kingstonhospital.nhs.uk/work-for-us/ (Opens in a new tab)


Employer details

Employer name

Kingston Hospital NHS Foundation Trust

Address

Kingston Hospital

Galsworthy Road

Kingston Upon Thames

KT27QB


Employer's website

https://kingstonhospital.nhs.uk/work-for-us/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Admin Manager

James Martin

james.martin33@nhs.net

02089342513

Details

Date posted

09 October 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£31,081 to £33,665 a year pa inc HCAS (Outer)

Contract

Permanent

Working pattern

Part-time

Reference number

396-NN-6648992-A&C-Y

Job locations

Kingston Hospital

Galsworthy Road

Kingston Upon Thames

KT27QB


Supporting documents

Privacy notice

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