Job summary
Are you looking for your next step in Operational Management? Do you have the ability to prioritise your workload and promote a can-do attitude? If so, this is the role for you.
This is a busy, demanding, and challenging role. In return this post offers an opportunity to work across a variety of medical specialties, equipping you with a broad knowledge and understanding of the services.
Main duties of the job
To be successful in this role, candidates will be required to demonstrate general and operational management experience ideally within an acute hospital setting and evidence of a flexible and compassionate approach to leadership.
Working with the support of the General Manager the post holder will ensure that effective and efficient structures are in place to ensure that all standards of patient care are met and associated risk and governance matters are managed. The post holder will support the General Manager in developing efficient and effective patient centered services, meeting key financial and operational performance targets, and putting in place effective processes for delivering national / local targets, reviewing the efficiency and effectiveness of services in terms of cost effectiveness and financial flows.
In addition, participation in the senior manager on-call rota for the trust will provide invaluable experience of trust-wide operations and cross-divisional working.
This is a great opportunity for an experienced manager who wishes to extend their skills and knowledge in an 'outstanding' organisation.
About us
Kingston Hospital NHS Trust has five key values and we want to employ and work with people who share these values and demonstrate behaviours that support them. They are:
- Caring- Design and deliver care around each individual patient's needs and wants.
- Safe- Make the safety of patients and staff our prime concern as safety comes first
- Responsible- All staff take responsibility for the hospital, its services and reputation
- Value Each Other- Value each other's contribution
- Inspiring- We always strive to empower each other to develop and deliver improvements to benefit our patients
Job description
Job responsibilities
Please refer to the supporting document attached, ensuring that your application refers specifically to the person specifications.
Job description
Job responsibilities
Please refer to the supporting document attached, ensuring that your application refers specifically to the person specifications.
Person Specification
Qualifications
Essential
- Masters level qualification or equivalent experience
- Recognised post-graduate management qualification or equivalent experience.
Experience
Essential
- Minimum 5 years general and operational management experience to include the management of a large multi-disciplinary group of staff - part of which to have been in the NHS
- A proven record of success in managing significant operational / strategic change whilst also developing and maintaining the provision of a high quality service, within a clinical setting, with multidisciplinary teams.
- Significant experience planning strategy for a complex acute hospital service (s).
- Experience of team working and building and maintaining effective working relationships in a multidisciplinary environment
- Fully developing staff potential through facilitating training, development and education initiatives
- Demonstrable ability to lead and influence
- Evidence of sound budgetary management experience
- Experience in service redesign and project management
- Experience of working with external organisations
- Experience in managing quality/ clinical audit/ clinical governance/ risk management issues
Desirable
- Evidence of having implemented strategies to reduce/ meet junior doctor hours
Skills
Essential
- Excellent written and verbal communication skills with the ability to liaise and negotiate effectively at all levels; and deliver complex, contentious information or sharing bad news.
- Quality focussed with an innovative approach and ability to solve complex problems
- Ability to work under pressure and to prioritise duties
- Evidence of a commitment to and delivery of staff and organisational development
- Commitment to self-development, with the ability to demonstrate knowledge of current policy and thinking affecting the NHS generally
- Ability to analyse highly complex facts or situations, to make relevant comparisons across a range of data/information and to find solutions.
- Highly developed communication & negotiation skills
- Ability to present complex and contentious information across staff groups/organizations and to bring all parties to a mutual understanding of the situation.
- Excellent presentation skills.
Personal Attributes
Essential
- Proven self-confidence and ability to confidently state own position on issues.
- Flexibility - adapts to ensure achievement of objectives within constantly changing situations and environments.
- Self-motivated - possesses high internal work standards, sets stretching yet attainable goals; wants to do things better and to measure progress against targets
- Strong sense of commitment to openness, honesty and integrity in undertaking the role.
- Commitment to ongoing life- long learning and personal development.
- Motivation - driven by a genuine interest and concern for the quality and appropriateness of patient services.
Person Specification
Qualifications
Essential
- Masters level qualification or equivalent experience
- Recognised post-graduate management qualification or equivalent experience.
Experience
Essential
- Minimum 5 years general and operational management experience to include the management of a large multi-disciplinary group of staff - part of which to have been in the NHS
- A proven record of success in managing significant operational / strategic change whilst also developing and maintaining the provision of a high quality service, within a clinical setting, with multidisciplinary teams.
- Significant experience planning strategy for a complex acute hospital service (s).
- Experience of team working and building and maintaining effective working relationships in a multidisciplinary environment
- Fully developing staff potential through facilitating training, development and education initiatives
- Demonstrable ability to lead and influence
- Evidence of sound budgetary management experience
- Experience in service redesign and project management
- Experience of working with external organisations
- Experience in managing quality/ clinical audit/ clinical governance/ risk management issues
Desirable
- Evidence of having implemented strategies to reduce/ meet junior doctor hours
Skills
Essential
- Excellent written and verbal communication skills with the ability to liaise and negotiate effectively at all levels; and deliver complex, contentious information or sharing bad news.
- Quality focussed with an innovative approach and ability to solve complex problems
- Ability to work under pressure and to prioritise duties
- Evidence of a commitment to and delivery of staff and organisational development
- Commitment to self-development, with the ability to demonstrate knowledge of current policy and thinking affecting the NHS generally
- Ability to analyse highly complex facts or situations, to make relevant comparisons across a range of data/information and to find solutions.
- Highly developed communication & negotiation skills
- Ability to present complex and contentious information across staff groups/organizations and to bring all parties to a mutual understanding of the situation.
- Excellent presentation skills.
Personal Attributes
Essential
- Proven self-confidence and ability to confidently state own position on issues.
- Flexibility - adapts to ensure achievement of objectives within constantly changing situations and environments.
- Self-motivated - possesses high internal work standards, sets stretching yet attainable goals; wants to do things better and to measure progress against targets
- Strong sense of commitment to openness, honesty and integrity in undertaking the role.
- Commitment to ongoing life- long learning and personal development.
- Motivation - driven by a genuine interest and concern for the quality and appropriateness of patient services.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
