Job summary
An exciting opportunity has arisen to work as a Business Manager within the SWL Acute Provider Collaborative (SWL APC). We are seeking a motivated and hardworking individual who has exceptional organisational, communication and administrative expertise, and an understanding of the principles of project management and transformation.
As a Business Manager, the post holder will work as part of a dynamic PMO team within the SWL APC delivering an effective transformational service to support delivery of the SWL Acute Provider Collaborative Work Programme and central objectives through provision of timely, effective, and coordinated programme management.
The APC Business Manager will provide PMO and admin support to the central APC programme governance; managing the interdependencies between APC programmes and assisting the APC Project Manager with generating reports and briefings to be used across the APC. The post holder will help to ensure that the APCs programme of work runs effectively across the 4 Trusts within the agreed governance framework.
Main duties of the job
To plan and implement local in-house induction programmes with all new starters, and arrange the relevant security/ID passes, IT equipment and training where necessary.
Take responsibility for developing a robust project management framework for the SWL APC, including the preparation of project plan, key outcomes, deliverables, benefits and timescales across the 4 SWL acute Trusts.
Support the SWL APC Director of Programmes with the planning and delivery of the SWL APC Programme. Providing administrative support to key programme governance meetings.
Manage all project risks and issues effectively. Ensuring that the PMO toolkit is regularly reviewed and used across all programmes.
With the SWL APC Director of Programmes and relevant Programme Managers/Leads, ensure resources are allocated to projects so there are sufficient to deliver it efficiently and effectively.
Compile and prepare complex reports and presentations using word, excel and PowerPoint in accordance with strict deadlines as well as photocopy, collate and distribute as required.
Research and draft reports on behalf of the SWL APC Programme Director as required, analysing the information and making recommendations appropriate to the local requirement.
About us
Trust Values
Kingston Hospital NHS Trust has five key values and we want to employ and work with people who share these values and demonstrate behaviours that support them. They are:
-Caring- Design and deliver care around each individual patient's needs and wants.-Safe- Make the safety of patients and staff our prime concern as safety comes first-Responsible- All staff take responsibility for the hospital, its services and reputation-Value Each Other- Value each other's contribution-Inspiring- We always strive to empower each other to develop and deliver improvements to benefit our patients
Job description
Job responsibilities
Please ensure that you have read the job description and person specification and that your supporting statement reflects these, as your application will be assessed and scored against these criteria.
Job description
Job responsibilities
Please ensure that you have read the job description and person specification and that your supporting statement reflects these, as your application will be assessed and scored against these criteria.
Person Specification
Qualifications and Training
Essential
- Educated to degree level or equivalent experience
- Evidence of significant personal development through formal courses and/or experience.
- Prince 2 or other Project Management qualification
Desirable
- Graduate / post- graduate education or equivalent experience in an area relevant to collaboration
Skills / Abilities
Essential
- Able to contribute immediately to the work of the APC; establish credibility from the outset.
- Able to build positive relationships with clinicians, managers, colleagues and key stakeholders
- High standard of verbal and written communication skills, able to generate own correspondence and reports
- Highly developed motivational, influencing and negotiating skills, with proven experience of success at senior levels of organisations, including with clinicians and directors
- Able to convey ideas and advice clearly, concisely, with conviction and in a persuasive manner.
- Organisationally and politically aware.
- Competent use of IT programmes (such as WORD, EXCEL)
Desirable
- Proven presentation skills
- Proven engagement skills with patients and carers
- Able to coach others and facilitate desired outcomes
- Good analytical skills; able to analyse reports and data and prompt action on these appropriately.
Experience
Essential
- Number of years working experience in a complex organization
- Experience of project management/be able to demonstrate a clear understanding of the principles of project management.
- Knowledge of quality improvement tools and techniques
- Knowledge of the principles of change.
Desirable
- Experience of using quality improvement techniques
- Knowledge of 4 SWL acute Trusts
Other
Essential
- Creative, imaginative and challenging
- Diplomatic and able to engage with people in a positive, encouraging way; engage with constructive feedback
- Ability to work under pressure and meet deadlines and to prioritise/organise workload
- Adaptable, flexible and innovative
- Ability to work effectively with peers to create consensus and agreed direction
Person Specification
Qualifications and Training
Essential
- Educated to degree level or equivalent experience
- Evidence of significant personal development through formal courses and/or experience.
- Prince 2 or other Project Management qualification
Desirable
- Graduate / post- graduate education or equivalent experience in an area relevant to collaboration
Skills / Abilities
Essential
- Able to contribute immediately to the work of the APC; establish credibility from the outset.
- Able to build positive relationships with clinicians, managers, colleagues and key stakeholders
- High standard of verbal and written communication skills, able to generate own correspondence and reports
- Highly developed motivational, influencing and negotiating skills, with proven experience of success at senior levels of organisations, including with clinicians and directors
- Able to convey ideas and advice clearly, concisely, with conviction and in a persuasive manner.
- Organisationally and politically aware.
- Competent use of IT programmes (such as WORD, EXCEL)
Desirable
- Proven presentation skills
- Proven engagement skills with patients and carers
- Able to coach others and facilitate desired outcomes
- Good analytical skills; able to analyse reports and data and prompt action on these appropriately.
Experience
Essential
- Number of years working experience in a complex organization
- Experience of project management/be able to demonstrate a clear understanding of the principles of project management.
- Knowledge of quality improvement tools and techniques
- Knowledge of the principles of change.
Desirable
- Experience of using quality improvement techniques
- Knowledge of 4 SWL acute Trusts
Other
Essential
- Creative, imaginative and challenging
- Diplomatic and able to engage with people in a positive, encouraging way; engage with constructive feedback
- Ability to work under pressure and meet deadlines and to prioritise/organise workload
- Adaptable, flexible and innovative
- Ability to work effectively with peers to create consensus and agreed direction
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
