Job summary
We are looking for an enthusiastic network engineer, who is keen to not only help maintain existing systems but to also implement new and exciting systems within the NHS.
The postholder will help maintain the network infrastructure within the Trust, and support the IT Project Manager implementing new projects.
The postholder will be jointly responsible for all aspects of network security, including firewalls, encryption, policies and any other information security technology,
The scope of this role covers all fixed and wireless networks, and security components across the Hospital site and the community, as well as any physical interfaces to other organisations.
Main duties of the job
- Preparing project briefs, technical assessments, RFCs and other support documents
- Provide advice to IT project managers and other project team members on what would be the acceptable approach within the IT strategy and policies
- Assist the project team to deliver the most appropriate solutions
- Interpret technical or procedure manuals on behalf of non-technical users and provide appropriate advice.
- Manage technical project issues, including initial diagnoses and provision of advice on known solutions, where applicable.
- Ensure an effective interface between external commercial suppliers, users and the project team. This includes documenting problems, progress checking, and ensuring all diagnostic information is provided for project issue resolution and analysis.
- Coordinate installs, configuration, testing and commissioning of servers, applications and connectivity. Help document support procedures. Provide information on updates, known errors, new features etc.
- Act as a liaison with the Network Services Team.
- Ensure that all hardware and software being installed meets agreed standards, is fully compatible with the Trust IM&T and IT Technical strategy and allows a successful transition from the previous platform or process.
About us
Trust Values
Kingston Hospital NHS Trust has five key values and we want to employ and work with people who share these values and demonstrate behaviours that support them. They are:
-Caring- Design and deliver care around each individual patient's needs and wants.-Safe- Make the safety of patients and staff our prime concern as safety comes first-Responsible- All staff take responsibility for the hospital, its services and reputation-Value Each Other- Value each other's contribution-Inspiring- We always strive to empower each other to develop and deliver improvements to benefit our patients
Job description
Job responsibilities
Please ensure that you have read the job description and person specification and that your supporting statement reflects these, as your application will be assessed and scored against these criteria.
Job description
Job responsibilities
Please ensure that you have read the job description and person specification and that your supporting statement reflects these, as your application will be assessed and scored against these criteria.
Person Specification
Essential
Essential
- Degree in a technical subject, IT-related NVQ (Level 4), or equivalent qualification or equivalent experience.
Essential
Essential
- Microsoft Certified Systems Engineer (MCSE) or CISCO Certified Network Associate (CCNA), or equivalent professional qualifications.
Essential
Essential
- VMware Certified Professional qualification
- Service Management qualification e.g. ITIL Foundation Certificate in IT Service Management
- A minimum of five year's successful experience of working in a technical role within a large, complex data communications /server management environment, supporting Microsoft operating system and Active Directory 2019/22.
- At least 5 years hands-on experience of delivering and supporting Virtual Server and Virtual Desktop Infrastructures in an Microsoft Active Directory multi-server operating environment.
- Experience of developing procedures to cover areas such as equipment installation, software configuration, system security etc.
- Expert in configuration and change management systems and procedures.
- Experience of managing a staff of technical specialists and supervising 3rd party personnel e.g. maintenance engineers.
- Able to provide advice to users and peers on system function and best practice.
- Strong server 2019/22 experience including GPO configuration, server optimisation, and security (locking down, analysing logs, roles and features)
- Antivirus management in the enterprise
- Expert analytical and problem solving skills.
- Good interpersonal and presentation skills.
- Excellent oral and written communication skills.
- Able to gather and interpret complex data to inform analytical and
- Taking innovative problem solving tasks. approaches to problem solving and devising inventive and creative solutions.
- Strong ability to plan, schedule and monitor own work and work of others within an extended time horizon, using applicable methods, procedures tools, equipment and standards effectively with only occasional reference to Management.
- Ability to work to demanding timescales.
- Good telephone and keyboard skills.
- Able to assess, prioritise and resolve service incidents with minimum reference to Management
- Highly developed specialist knowledge, underpinned by theory and experience
- Demonstrable knowledge of Telecommunications Protocols, specifically TCP/IP.
- Up-to-date working knowledge of router and switch technology (preferably Cisco).
- Understanding of network security fundamentals.
- Expert understanding of IT storage area networks, virtual servers and virtual desktop infrastructure in a mixed Cisco and Microsoft Active Directory operating environment.
- Strong working knowledge of IT system security principles and practice.
- Good understanding of the principles of Service Management and Service Delivery including Service Level Agreements.
- Good use of Change Control procedures.
- Ability to document and implement complex procedures accurately.
- Able to plan and prioritise own tasks and those of project technical staff.
Desirable
- oGood understanding of the principles of Service Management and Service Delivery including Service Level Agreements.
Desirable
Desirable
- Cisco Certified Network Professional - CCNP
- Prince 2 Practitioner
- European Computer Driving Licence (ECDL)
- Associate Member of The British Computer Society
- Familiarity with quality management systems including development, implementation and maintenance of procedures and policies.
- Takes account of new information or changed circumstances and modifies understanding of a problem or situation accordingly.
- Demonstrable ability to plan change e.g. modifying services/practices.
- Experience in using IT Service Management (Helpdesk) tools.
- Experience in configuring Microsoft SCOM 2019/22
- Experience of configuring AD 2019/22 and migration
- Experience of Dell Server Hardware & DRAC
- Powershell script configuration experience
- Login script experience (Kixtart, VBS, batch)
- Contract management skills and commercial awareness.
- Awareness of risk management techniques and the use of countermeasures
- Familiarity with quality management systems including development, implementation and maintenance of procedures and policies.
- Familiarity with project planning and control methods e.g. PRINCE
Person Specification
Essential
Essential
- Degree in a technical subject, IT-related NVQ (Level 4), or equivalent qualification or equivalent experience.
Essential
Essential
- Microsoft Certified Systems Engineer (MCSE) or CISCO Certified Network Associate (CCNA), or equivalent professional qualifications.
Essential
Essential
- VMware Certified Professional qualification
- Service Management qualification e.g. ITIL Foundation Certificate in IT Service Management
- A minimum of five year's successful experience of working in a technical role within a large, complex data communications /server management environment, supporting Microsoft operating system and Active Directory 2019/22.
- At least 5 years hands-on experience of delivering and supporting Virtual Server and Virtual Desktop Infrastructures in an Microsoft Active Directory multi-server operating environment.
- Experience of developing procedures to cover areas such as equipment installation, software configuration, system security etc.
- Expert in configuration and change management systems and procedures.
- Experience of managing a staff of technical specialists and supervising 3rd party personnel e.g. maintenance engineers.
- Able to provide advice to users and peers on system function and best practice.
- Strong server 2019/22 experience including GPO configuration, server optimisation, and security (locking down, analysing logs, roles and features)
- Antivirus management in the enterprise
- Expert analytical and problem solving skills.
- Good interpersonal and presentation skills.
- Excellent oral and written communication skills.
- Able to gather and interpret complex data to inform analytical and
- Taking innovative problem solving tasks. approaches to problem solving and devising inventive and creative solutions.
- Strong ability to plan, schedule and monitor own work and work of others within an extended time horizon, using applicable methods, procedures tools, equipment and standards effectively with only occasional reference to Management.
- Ability to work to demanding timescales.
- Good telephone and keyboard skills.
- Able to assess, prioritise and resolve service incidents with minimum reference to Management
- Highly developed specialist knowledge, underpinned by theory and experience
- Demonstrable knowledge of Telecommunications Protocols, specifically TCP/IP.
- Up-to-date working knowledge of router and switch technology (preferably Cisco).
- Understanding of network security fundamentals.
- Expert understanding of IT storage area networks, virtual servers and virtual desktop infrastructure in a mixed Cisco and Microsoft Active Directory operating environment.
- Strong working knowledge of IT system security principles and practice.
- Good understanding of the principles of Service Management and Service Delivery including Service Level Agreements.
- Good use of Change Control procedures.
- Ability to document and implement complex procedures accurately.
- Able to plan and prioritise own tasks and those of project technical staff.
Desirable
- oGood understanding of the principles of Service Management and Service Delivery including Service Level Agreements.
Desirable
Desirable
- Cisco Certified Network Professional - CCNP
- Prince 2 Practitioner
- European Computer Driving Licence (ECDL)
- Associate Member of The British Computer Society
- Familiarity with quality management systems including development, implementation and maintenance of procedures and policies.
- Takes account of new information or changed circumstances and modifies understanding of a problem or situation accordingly.
- Demonstrable ability to plan change e.g. modifying services/practices.
- Experience in using IT Service Management (Helpdesk) tools.
- Experience in configuring Microsoft SCOM 2019/22
- Experience of configuring AD 2019/22 and migration
- Experience of Dell Server Hardware & DRAC
- Powershell script configuration experience
- Login script experience (Kixtart, VBS, batch)
- Contract management skills and commercial awareness.
- Awareness of risk management techniques and the use of countermeasures
- Familiarity with quality management systems including development, implementation and maintenance of procedures and policies.
- Familiarity with project planning and control methods e.g. PRINCE
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
