Admin Assistant Band 2 / Senior Admin Assistant Band 3

Kingston Hospital NHS Foundation Trust

This job is now closed

Job summary

Please note this is a rolling advert and will always remain live, your application will periodically be shortlisted based on the number of vacancies within the Trust, you will only be contacted if your application has been successfully shortlisted.

Administrative Assistant Band 2 / Senior Administrative Assistant Band 3 Are you seeking a genuine career path?

At Kingston Hospital we believe in employing the best staff so we can provide an excellent service to all our patients. We value and support our staff and have some excellent opportunities for you to join our busy and friendly teams.

We are recruiting to Administrative Assistants and Patient Pathway Coordinators roles (Bands 2 and 3) in several of our clinical services.

** Please note only full time posts available **

Main duties of the job

You will be the first point of contact for all administrative issues relating to a patient's pathway of care. You will work as part of a multi-disciplinary team and provide expertise in the proactive management of the patient pathway from referral to discharge, ensuring the entire process is managed smoothly.

The work is fast-paced and can be complex but you will have the opportunity to support our patients and make sure they receive the best possible care. To do this you will need to be able to work in a calm, logical way and be able to multi-task as each day can be different and challenging.

These roles will ideally suit those with experience within a customer services environment or call centre background with a passion for providing the best possible service to our patients and service users.

In return for your dedication and skills, we offer an optional apprenticeship programme with protected time for study, as well as tailor-made training and development for career growth. You will learn skills that will equip you to progress in a rewarding career supporting NHS clinical services whilst working towards nationally recognised apprenticeship qualifications. We also offer support and a buddying system so that new team members quickly find their feet and help each other learn in a supportive way.

About us

Trust Values

Kingston Hospital NHS Trust has five key values and we want to employ and work with people who share these values and demonstrate behaviours that support them. They are:

-Caring- Design and deliver care around each individual patient's needs and wants.-Safe- Make the safety of patients and staff our prime concern as safety comes first-Responsible- All staff take responsibility for the hospital, its services and reputation-Value Each Other- Value each other's contribution-Inspiring- We always strive to empower each other to develop and deliver improvements to benefit our patients

Date posted

14 September 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£26,696 to £28,649 a year pa. (pro-rata) Inclusive of HCAS Outer

Contract

Permanent

Working pattern

Full-time

Reference number

396-4000-AC-SEP23-HM

Job locations

Kingston Hospital

Galsworthy Road

Kingston Upon Thames

KT2 7QB

Job description

Job responsibilities

In addition we offer a great pension, and staff benefits package which can be found attached to this vacancy.

Please carefully read the attached job descriptions and person specifications, please clearly state within your application if you are applying for the Band 2 or Band 3 role providing a supporting statement which clearly demonstrates how you meet the requirements of the role.

After the closing date of 28-Sep-2023 you will be contacted to confirm the next stage of the recruitment process which may include an online assessment. Please note if your application is successful you will be invited to interview on 12-Oct-2023

**NOTE: Previous unsuccessful applicants need not apply unless you are able to demonstrate how you now meet the requirements **

Salary clarification: Successful candidates will be offered at the bottom of the Band pay-scale unless you have been contracted previously within the NHS at a higher pay point. (Band 2 starts at £26,696 pa. pro-rata inclusive of HCAS and Band 3 starts at £27,129 pa. pro-rata inclusive of HCAS).

Please refer to the supporting document attached, ensuring that your application refers specifically to the person specifications.

Job description

Job responsibilities

In addition we offer a great pension, and staff benefits package which can be found attached to this vacancy.

**NOTE: Previous unsuccessful applicants need not apply unless you are able to demonstrate how you now meet the requirements **

Please refer to the supporting document attached, ensuring that your application refers specifically to the person specifications.

Person Specification

Qualifications

Essential

GCSE or equivalent in English and Maths, grades A-C

Experience

Essential

Experience of using Microsoft Office, including Word and Excel

Person Specification

Qualifications

Essential

GCSE or equivalent in English and Maths, grades A-C

Experience

Essential

Experience of using Microsoft Office, including Word and Excel

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.