Job summary
We are looking for an experienced and enthusiastic education administrator to join our team within the Kingston Hospital Postgraduate Medical Education Centre. The band 4 role has been created as a result of restructuring to support the band 5 staff. This role will focus on Undergraduate and Foundation Year 2 and other specialities.
Main duties of the job
You should have first rate organisational, communication and customer care skills and an excellent working knowledge of standard Microsoft software packages including Word and Excel.
Profile
- Expertise in IT applications including Excel, Word, databases, audio visual systems including MS Teams and websites
- Good organisational skills and a methodical approach to work
- Excellent customer care skills
- Writing and producing materials for education and training purposes
- Prioritising and meeting deadlines
- You must also be conscientious, have a calm positive approach, be flexible, adaptable and be able to work on your own or as part of a team.
About us
TRUST CULTURE AND VALUESThe Trust has defined its culture as one that is patient centered, which puts safety first andwhere all staff take responsibility, are valued and value each other. To support this, our fourvalues are that we are all:-Caring - we design and deliver care around each individual patients needs and wants.Safe - we make the safety of patients and staff our prime concern (safety comes first)Responsible - all staff take responsibility for the hospital, its services and reputation.Value each other - we all value each other's contribution.Our training, policies, procedures, and practices are all intended to support behaviours in linewith our values and all staff is expected to uphold these by 'Living Our Values Everyday'.
Inspiring -we always strive to empower each other to develop and deliver improvements tobenefit our patients by inspiring people to be the best they can be, encouraging ideas andlearning and embracing innovation to shape future services.
Job description
Job responsibilities
Please ensure that you have read the job description and person specification and that your supporting statement reflects these, as your application will be assessed and scored against these criteria.
Job description
Job responsibilities
Please ensure that you have read the job description and person specification and that your supporting statement reflects these, as your application will be assessed and scored against these criteria.
Person Specification
Qualifications
Essential
- GCSE at Grade C/ Grade 4 or above including English and Maths or equivalent.
Desirable
Experience
Essential
- Experience of working with clinical staff in the NHS or equivalent in an administrative capacity.
- Previous administration experience.
- Experience of meeting deadlines to agreed standards.
Desirable
- Previous NHS administrative experience or in a similar setting. Event co-ordination i.e. meetings, conferences, etc. .
- Experience of working in NHS Medical Education
- Experience of administering and attending meetings
Skills
Essential
- Comprehensive skills in Word, Excel, PowerPoint, Outlook and MS teams.
- Ability to analyse and interpret data and extract the relevant information.
- Report and act on the information appropriately.
- Able to ensure attention to detail and to highlight and address errors
- Able to compose effective emails and letters. Effective communication and interpersonal skills - written and verbal.
- Ability to exercise judgement in sometimes pressurised circumstances when dealing with staff/patient enquiries
- Planning and organisational skills - ability to organise own workload Database management knowledge and experience.
Desirable
- Comprehensive skills in Word, Excel, PowerPoint, Outlook and MS teams.
- Ability to analyse and interpret data and extract the relevant information..
- To report and act on the information appropriately.
- Able to ensure attention to detail and to highlight and address errors.
- Able to compose effective emails and letters.
- Ability to exercise judgement in sometimes pressurised circumstances when dealing with staff/patient enquiries
Knowledge
Essential
- Knowledge and understanding of confidentiality and data protection principles.
Desirable
- Knowledge of Post Graduate Medical Training. Developments in Medical Education in the NHS. Knowledge of medical career structures.
Other
Essential
- Flexible and positive attitude along with being pro-active and willing to learn.
- Able to problem solve independently and put in necessary measures to prevent a recurrence.
- Able to work flexibly to meet service needs and start and finish outside of normal times to meet peak periods
- Able to work as part of a team and independently (after training) with minimal support. Tenacious- following tasks from start to end and understanding of the Trust values. .
Person Specification
Qualifications
Essential
- GCSE at Grade C/ Grade 4 or above including English and Maths or equivalent.
Desirable
Experience
Essential
- Experience of working with clinical staff in the NHS or equivalent in an administrative capacity.
- Previous administration experience.
- Experience of meeting deadlines to agreed standards.
Desirable
- Previous NHS administrative experience or in a similar setting. Event co-ordination i.e. meetings, conferences, etc. .
- Experience of working in NHS Medical Education
- Experience of administering and attending meetings
Skills
Essential
- Comprehensive skills in Word, Excel, PowerPoint, Outlook and MS teams.
- Ability to analyse and interpret data and extract the relevant information.
- Report and act on the information appropriately.
- Able to ensure attention to detail and to highlight and address errors
- Able to compose effective emails and letters. Effective communication and interpersonal skills - written and verbal.
- Ability to exercise judgement in sometimes pressurised circumstances when dealing with staff/patient enquiries
- Planning and organisational skills - ability to organise own workload Database management knowledge and experience.
Desirable
- Comprehensive skills in Word, Excel, PowerPoint, Outlook and MS teams.
- Ability to analyse and interpret data and extract the relevant information..
- To report and act on the information appropriately.
- Able to ensure attention to detail and to highlight and address errors.
- Able to compose effective emails and letters.
- Ability to exercise judgement in sometimes pressurised circumstances when dealing with staff/patient enquiries
Knowledge
Essential
- Knowledge and understanding of confidentiality and data protection principles.
Desirable
- Knowledge of Post Graduate Medical Training. Developments in Medical Education in the NHS. Knowledge of medical career structures.
Other
Essential
- Flexible and positive attitude along with being pro-active and willing to learn.
- Able to problem solve independently and put in necessary measures to prevent a recurrence.
- Able to work flexibly to meet service needs and start and finish outside of normal times to meet peak periods
- Able to work as part of a team and independently (after training) with minimal support. Tenacious- following tasks from start to end and understanding of the Trust values. .
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
