Volunteering Services Assistant

Kingston Hospital NHS Foundation Trust

This job is now closed

Job summary

To work as part of the Volunteering Services Team providing administration support for the Volunteering Services Manager and wider team. Providing all volunteers, public and staff with excellent customer service in line with team and Trust values.

Main duties of the job

Supporting volunteer recruitment and assessment process, inputting information and updating recruitment databases (ie.TRAC and basic excel spreadsheets). Meeting and greeting, scan assessment documents into SDF.

Provide a comprehensive administrative support for the Volunteering Services Team, including diary management, booking meeting rooms, taking messages, dealing with initial enquiries and managing Volunteering Inbox.

Maintain an organised and confidential electronic filing system in a SDF, in line with legal requirements and data protection.

Responsible for volunteer ID checks, to DBS and NHS standards of compliance. Checking, copying and scanning ID documents. Inputting into TRAC. Monitoring and chasing to completion.

Preparation of information packs for volunteer training programmes and meetings as required.

Assisting Volunteering Services Team with various administration and support e.g. Volunteer ID badge process, capturing images, bookings process, logistics and delivery of Volunteer Events.

This job description is not intended to limit the scope and extent of the job to be undertaken and will be subject to review and alteration as necessary, following discussion with the postholder.

About us

Kingston Hospital NHS Foundation Trust is a district general hospital situated in a beautiful and remarkable part of the country - close to London yet surrounded by royal parks, historic buildings and the River Thames.We are located on a single site in Kingston upon Thames, Surrey and run several outpatient clinics in neighbouring areas including Raynes Park Health Centre and Teddington Memorial Hospital.

We employ 3,700+ staff who proudly and efficiently support over 350,000 people locally through a full range of diagnostic and treatment services and we have a national reputation for innovative developments in healthcare, particularly in 'patient-focused' care, day surgery and maternity services.

Date posted

10 May 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£26,696 a year pa. pro-rata Inclusive of HCAS (Outer)

Contract

Permanent

Working pattern

Part-time

Reference number

396-4042354-OF-SR

Job locations

Volunteering Annex, Davies Wood House

16 Wolverton Avenue

Kingston Upon Thames

KT2 7QB

Job description

Job responsibilities

Please ensure that your application refers specifically to the attached Job Description and Person Specification.

Job description

Job responsibilities

Please ensure that your application refers specifically to the attached Job Description and Person Specification.

Person Specification

Skills / Experience

Essential

Administrative or secretarial background

Desirable

Working in an NHS environment

Skills / Experience

Essential

Previous experience of dealing with general public
Clear written and verbal communication skills

Desirable

Supporting Volunteer Recruitment

Person Specification

Skills / Experience

Essential

Administrative or secretarial background

Desirable

Working in an NHS environment

Skills / Experience

Essential

Previous experience of dealing with general public
Clear written and verbal communication skills

Desirable

Supporting Volunteer Recruitment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.