Job summary
The successful candidate will be working for NELFT Patient Safety Incident Team. The team consists of Investigating Officers with diverse nursing and clinical backgrounds, a Family Liaison Officer and patient safety incident team assistants who undertake an administrative role. The patient safety incidents team embraces the NELFT values and a culture of being friendly and supportive to staff, patients, carers and families. The team is looking for a dedicated and committed clinician who would like to make a difference to patients care.
The Patient Safety Incident Investigator will take the lead in investigating and reviewing incidents on behalf of the Trust in line with the Patient Safety Incident Response Framework (PSIRF) and Learn from Patient Safety Events (LFPSE). The post holder will conduct thorough investigations into patient safety incidents and other incidents, as necessary, using dedicated learning responses and ensuring Being Open principles are applied. The patient safety incident Investigator will compile learning outcomes in conjunction with the relevant team to ensure that the Trust can develop system changes to improve patient safety. The successful applicant will contribute to the development, application, monitoring and review of patient safety events, and other incidents requiring investigation to assist in the identification of trends.
Main duties of the job
The successful applicant will be responsible for ensuring compliance with all statutory reporting requirements, plan and organise the investigation into patient safety incidents and other incidents and adjust plans or strategies as necessary with the support and direction of the Patient Safety Incidents Team Manager and Head of Patient Safety Incident Team and Risk.
The post holder will prepare, provide all relevant information, lead the process of investigation and delegate tasks as necessary. Work autonomously as the lead investigator or, where necessary, work as the inquiry manager in conjunction with colleagues and escalate identified risks to the manager and relevant service leads.
Identify and review all sources of information in relation to the incident under investigation and use analytical skills to identify the care and service delivery problems. The information may include paper and electronic records, case discussion meetings, liaising with stakeholders, service users and their families or carers.
Ensure the consistent approach to the support of staff involved in coroners' inquests.
Conduct team reviews and ensure this provides an opportunity for the team to contribute to the findings of the final report. Team reviews will be conducted in line with the Being Open principles.
Provide training on appropriate learning response methodologies to staff managing incidents requiring an investigation.
About us
Starting with NELFT
NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop in sessions focussing in engagement, health and wellbeing and key processes. The induction will be held at our head office in Rainham, Essex.
Probationary Period
This post will be subject to a probationary period. Internal applicants are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or currently a bank member of staff).
High Cost Area Supplement
This post also attracts payment for High Cost Area Supplement of 5% of the basic salary (with a minimum of £1,258 to a maximum of £2,122).
We reserve the right to close this vacancy early should sufficient applications be received.
Job description
Job responsibilities
1. To act as an autonomous, registered practitioner who is legally and professionally accountable for own unsupervised actions guided by the professional code of conduct and Trust guidelines and protocols.
2. The post holder will either have a Current Effective Status on the Nursing and Midwifery Council (NMC) Registered Nurse (RN12 or Allied Health professional.
3. To provide highly specialist advice around investigations and learning responses to improve and influence the care and treatment of patients
4. Further professional knowledge will have been gained through accredited courses workshops, study and in house training programmes.
5. To ensure practice is supported by research, evidence based practice, literature and peer review.
Computer/Administration
- To be computer literate and encourage implementation of the Trusts IM&T Strategy.
- To ensure accurate recording of actions, and updating patients records, maintaining confidentiality.
Use of AI
Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used, then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.
Please see the attached job description and person specification for more information about this role and working at North East London NHS Foundation Trust. We encourage you to refer closely to this when completing your application.
We welcome your application even if you do not meet all the criteria listed in the person specification. Any development needs to help you succeed in the role, can be discussed at the interview stage.
Job description
Job responsibilities
1. To act as an autonomous, registered practitioner who is legally and professionally accountable for own unsupervised actions guided by the professional code of conduct and Trust guidelines and protocols.
2. The post holder will either have a Current Effective Status on the Nursing and Midwifery Council (NMC) Registered Nurse (RN12 or Allied Health professional.
3. To provide highly specialist advice around investigations and learning responses to improve and influence the care and treatment of patients
4. Further professional knowledge will have been gained through accredited courses workshops, study and in house training programmes.
5. To ensure practice is supported by research, evidence based practice, literature and peer review.
Computer/Administration
- To be computer literate and encourage implementation of the Trusts IM&T Strategy.
- To ensure accurate recording of actions, and updating patients records, maintaining confidentiality.
Use of AI
Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used, then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.
Please see the attached job description and person specification for more information about this role and working at North East London NHS Foundation Trust. We encourage you to refer closely to this when completing your application.
We welcome your application even if you do not meet all the criteria listed in the person specification. Any development needs to help you succeed in the role, can be discussed at the interview stage.
Person Specification
High quality application form
Essential
- Evidence of highly articulated application form addressing key job specification areas of interest
Qualifications
Essential
- Professional registration required
Desirable
Experience in patient safety incidents
Essential
- Experience in report writing/ conducting patient safety investigations
- Knowledge of PSIRF
Demonstrates skills in supporting bereaved families and importance of coproduction
Essential
- Experience in supporting bereaved families and having challenging conversations
Person Specification
High quality application form
Essential
- Evidence of highly articulated application form addressing key job specification areas of interest
Qualifications
Essential
- Professional registration required
Desirable
Experience in patient safety incidents
Essential
- Experience in report writing/ conducting patient safety investigations
- Knowledge of PSIRF
Demonstrates skills in supporting bereaved families and importance of coproduction
Essential
- Experience in supporting bereaved families and having challenging conversations
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
