Job summary
We are looking for an innovative, forward thinking administrator to over-see the delivery of robust administration systems, providing highly responsive and efficient administrative processes for Universal Children's Services in Redbridge.
The successful candidate will be an experienced administrator who is well-versed in implementing high quality, well-designed systems and processes to support clinical function with the greatest level of efficiency possible.
You will also be responsible for the day to day management of admin staff working in the busy 0-19 Universal Service ensuring smooth delivery of all associated administration functions.
You will be responsible for reviewing data related to the 0-19 function and providing reports.
Main duties of the job
Important skills and qualities for this role include:
- exceptional planning and organisational skills with the ability to multi task
- a flexible, solution focused approach & can -do attitude
- excellent attention to detail
- the ability to work in a pressurised environment
- great communication skills
- an approachable, personable manner with the ability to adapt to different situations
- proficient IT skills, including advanced working knowledge of Microsoft Office
About us
Starting with NELFT
NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop-in sessions focusing on engagement, health and wellbeing and key processes. The induction will be held at our head office in Rainham, Essex.
Probationary Period
This post will be subject to a probationary period. Internal applicants are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or currently a bank member of staff).
High-Cost Area Supplement
This post also attracts payment for High-Cost Area Supplement of 15% of the basic salary (minimum payment of £4,551 and a maximum payment of £5,735) pro rata for part time staff.
Certificates of Sponsorship
Although we are a registered sponsor organisation, we are unable to offer sponsorship for all job roles. Please check your eligibility under the UKVI points based system
Please note: we reserve the right to expire vacancies prior to the advertised closing date once a sufficient number of applications have been received.
Job description
Job responsibilities
1.Lead and manage a responsive and efficient administrative team to meet the needs of the service.2.Lead on data systems and processes for effective clinical and administrative management against KPS and service level agreements.3.Jointly oversee the management and safe use of facilities for clinical and administrative staff as well as the public.4.Lead on management of the website and social media accounts.5.Be able to deal with unpredictable work patterns and proactively deal with issues without reference to others.6.Be responsible for ensuring that the necessary systems are in place to provide a responsive and efficient administrative service.
Use of AI
Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.
Job description
Job responsibilities
1.Lead and manage a responsive and efficient administrative team to meet the needs of the service.2.Lead on data systems and processes for effective clinical and administrative management against KPS and service level agreements.3.Jointly oversee the management and safe use of facilities for clinical and administrative staff as well as the public.4.Lead on management of the website and social media accounts.5.Be able to deal with unpredictable work patterns and proactively deal with issues without reference to others.6.Be responsible for ensuring that the necessary systems are in place to provide a responsive and efficient administrative service.
Use of AI
Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.
Person Specification
Qualifications
Essential
- NVQ level 3 or equivalent standard of literacy and numeracy
- Educated to degree level or equivalent level of proven experience
Desirable
- Shorthand/note taking
- RSA text and word processing level 2
Experience
Essential
- Experience of people management
- Working in a busy office environment
- Significant administrative experience at senior level
Knowledge
Essential
- Advanced working knowledge of outlook, word, excel, powerpoint
Skills
Essential
- Advanced IT skills
- Clear communication skills including excellent writing, data entry and presentation skills
- Managing electronic diaries, e-mails and office management systems
Person Specification
Qualifications
Essential
- NVQ level 3 or equivalent standard of literacy and numeracy
- Educated to degree level or equivalent level of proven experience
Desirable
- Shorthand/note taking
- RSA text and word processing level 2
Experience
Essential
- Experience of people management
- Working in a busy office environment
- Significant administrative experience at senior level
Knowledge
Essential
- Advanced working knowledge of outlook, word, excel, powerpoint
Skills
Essential
- Advanced IT skills
- Clear communication skills including excellent writing, data entry and presentation skills
- Managing electronic diaries, e-mails and office management systems
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
