SPA Tele-triage Clinician

Job description

Job responsibilities

The Single Point of Access operates between 08:00 and 18:00 Monday-Friday

The Single Point of Access is based in Maidstone, easily accessible by car and offers a range of facilities including a restaurant and ample safe parking.

We value team involvement in service improvement and your professional development.

The post-holder will be a graduate qualified health care professional (e.g. nurse, social worker, occupational therapist), or will have substantial CAMHS clinical experience and where appropriate will be fully registered with the appropriate professional or regulatory body (e.g. HCPC, NMC). They will have extensive clinical experience working with children and young people with emotional wellbeing and mental health difficulties. In addition, they will need to evidence that they are able to provide children, young people and their families with information and education thereby ensuring they have meaningful choices regarding interventions. They will need to demonstrate that they have a wide range of knowledge in approaches to communicating and managing care.

The SPA receives, screens and directs referrals from across Kent and Medway Then provides advice, information, consultation and support to all referrers and a range of other local services.

The SPA works closely with the CYPMHS locality teams and aims to respond earlier to children and young peoples needs in order to help prevent, reduce or delay the need for more specialist interventions.

The service is driven by the principles underpinning the national CYP-IAPT programme (Children and Young Peoples Improving Access to Psychological Therapies); evidence-based interventions, routine measurement of outcomes, access to high quality training and supervision for professionals and true co-production with children and young people.

Care pathway leads and practitioners ensure that a high quality, timely, accessible and evidence-based service is available to all children and young people who need it. This means establishing and maintaining excellent working relationships with the SPA, wider social, health and voluntary services.

The Single Point of Access receives referrals for children and young people, with emotional wellbeing and mental health difficulties, but has since expanded to include referrals for ADHD, ASC and Learning Disability. The referrals we receive are for a broad range of challenges, and the post holder will be able to develop knowledge and skills in the areas of mental health, neurodevelopment and crisis response.

If you are an overseas qualified nurse and wanting to start your journey to becoming a UK based registered nurse with the NMC, you can check whether you are eligible to be supported through our Capital Nurse consortium. Please visit; https://www.capitalnurselondon.co.uk/how-to-apply/. Whilst NELFT is happy to welcome overseas nurses we are unable to consider your application directly. You should submit your interest and apply through the Capital Nurse London group.

Although we are a registered sponsor organisation, we are unable to offer sponsorship for some job roles, and this will be identified through filtering questions at the start of any job application on the Trac recruitment system.

Use of AI

Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.

Person Specification

Skills

Essential

• Competent of IT and IT skills
• oHigh level communication skills
• oThe ability to consider they young person systemically

Desirable

• Ability to work effectively as a team member

Qualifications

Essential

• Core qualification; RMN or AHP
• Must be registered with a professional body

Desirable

• Post qualification experience

Skills

Essential

• Skills in mental health assessment
• Communication skills

Desirable

• Liaison experience
• Previous call handler experience

Experience

Essential

• oExperience of working with difficult, disturbed or challenging children/young people requiring skilled and complex interventions
• oExperience of working with children and adolescents with co-morbid difficulties and special needs. (i.e. combination of organic and emotional deficits, such as autistic spectrum disorders and trauma).
• oExperience of working therapeutically with parents/carers/families of children and young people with complex mental health problems
• oExperience of using observation (eg. In school contexts) to contribute to assessments of children.
• oExperience of carrying out generic assessment with other colleagues in the multi-disciplinary team
• oExperience of assessment carried out autonomously in order to determine the most appropriate treatment plan from a range of options for the child/young person.

Desirable

• oExtended specialist training
• oPracticed in managing difficult conversations
• oExperience of change management

Knowledge

Essential

• oAn awareness of NHS Plan, NSF and clinical governance priorities
• oKnowledge of child and adolescent mental health and mental health disorders
• oKnowledge in identifying safeguarding concerns and how to address concerns

Desirable

• oKnowledge of child development and development disorders

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

NELFT North East London Foundation Trust

Address

Maidstone TV Studios

Vinters Business Park, New Cut Road,

Maidstone

ME14 5NZ

Employer's website

https://www.nelft.nhs.uk/ (Opens in a new tab)