Administrator - Heart Failure

Job summary

The purpose of this job description is to outline the level of responsibility and accountability of this post. This will ensure that all work undertaken by our staff is clearly identified and carried out under clear lines of accountability.Aim of the role:The expectation of this post holder will be to support their team, department, and organisation to achieve the Trust's Values in their day-to-day work. These are the 5P's:?Putting people first?Prioritising quality?Being progressive, innovative, and continually improve?Being professional and honest?Promoting what is possible - independence, opportunity, and choice.

Main duties of the job

You will possess excellent administrative skills and good working relationships with colleagues. You will be an excellent communicator and can prioritise your workload ensuring that work is completed in a safe and timely manner.

Respond to enquiries, and take appropriate action on behalf of the service, either by telephone, or correspondence, within agreed time limits.Work without supervision and ensure urgent situations are addressed swiftly.Establish and maintain electronic filing systems. Knowledge of System one, Teams and Cisco Jabber.Arrange and take minutes or notes at meetings intended for internal review only.Input generic data into organisational systems or in-house records. Receive and action queries via various routes, including email, telephone, post and online, ensuring these are actioned promptly.Receive Referrals when requested via telephone, email, post and online, and offer appointments with clinicians for an assessment.Take and record minutes for team meetings.Ordering of all supplies, managing stock rotation, including putting stock away on receipt of delivery.Responsible for ordering stationery and other supplies via the electronic procurement system, receipting goods and chasing shortfalls.Computer/AdministrationRetrieve and record patient information in line with service requirements.Participate in audits and surveys as necessary. Provide support in the development of audit reports.Liaising with IT Department concerning problems with software / hardware.

About us

Starting with NELFT

NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop in sessions focussing in engagement, health and wellbeing and key processes. The induction will be held at our head office in Rainham, Essex.

Probationary Period

This post will be subject to a probationary period. Internal applicants are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or currently a bank member of staff).

High Cost Area Supplement - Fringe

This post also attracts payment for High Cost Area Supplement of 5% of the basic salary (with a minimum of £1,192 to a maximum of £2,011 p.a. pro rata for part time).

Certificates of Sponsorship

Although we are a registered sponsor organisation, we are unable to offer sponsorship for all job roles. Please check your eligibility under the UKVI points based system.

Employer details

Employer name

NELFT North East London Foundation Trust

Address

MAYFLOWER

BLUNTS WALL ROAD

BILLERICAY

CM12 9SA

Employer's website

https://www.nelft.nhs.uk/ (Opens in a new tab)

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Employer details

Employer name

NELFT North East London Foundation Trust

Address

MAYFLOWER

BLUNTS WALL ROAD

BILLERICAY

CM12 9SA

Employer's website

https://www.nelft.nhs.uk/ (Opens in a new tab)

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