Long Term Conditions Team Administrator

NELFT North East London Foundation Trust

This job is now closed

Job summary

The Redbridge Long Term Conditions service is looking to recruit a part time (22.5 hours/3 days a week 09.00-17.00) experienced, enthusiastic and motivated administrator to join our busy admin team.

The admin team provide an essential role in supporting our clinicians and clients, ensuring that we offer the best quality care.

This is a fixed term contract/secondment post until July 2024.

An understanding of the NHS is essential and previous NHS employment an advantage.

In order to be considered for this post please ensure you detail succinctly in the supporting evidence, in under 300 words, why you are interested in the role and what you can offer our team.

The successful applicant will be a good team player with excellent communication skills and the ability to empathetically converse with clients and carers. Experience of working in a busy office environment is required.

Main duties of the job

The role involves processing new referrals, managing telephone and e-mail enquiries, reception duties, letter writing, organising clinics and other administrative tasks.

About us

COVID-19 VaccinationWe continue to encourage all staff to ensure that they have been double vaccinated and received their booster. We recognise that taking the vaccine provides the best defence against COVID 19 for our patients, our staff and their families.Probationary PeriodThis post will be subject to a probationary period. Internal applicants are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or currently a bank member of staff).Starting with NELFTNELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop in sessions focusing in engagement, health and wellbeing and key processes. The induction will be held at our head office in Rainham, Essex.High Cost Area Supplement - LondonThis post also attracts payment for High Cost Area Supplement of 15% of the basic salary (minimum payment of £4,313 and a maximum payment of £5,436 per annum pro rata).

Date posted

21 July 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£27,129 to £28,649 a year pro rata (plus HCAS)

Contract

Fixed term

Duration

10 months

Working pattern

Part-time

Reference number

395-RR887-23

Job locations

Redbridge Diabetes Centre,

Buntingbridge Road,

Ilford

IG2 7LR

Job description

Job responsibilities

Good IT skills are essential and previous NHS and RIO experience an advantage.

In order to be considered for this post please ensure you detail succinctly in the supporting evidence, in under 300 words, why you are interested in the role and what you can offer our team.

Please refer to the attached job description and person specification for further details on this vacancy.

Job description

Job responsibilities

Good IT skills are essential and previous NHS and RIO experience an advantage.

In order to be considered for this post please ensure you detail succinctly in the supporting evidence, in under 300 words, why you are interested in the role and what you can offer our team.

Please refer to the attached job description and person specification for further details on this vacancy.

Person Specification

Supporting statement

Essential

succinct under 300 word statement explaining why applying for this job, what they can offer

Education

Essential

Level 2 NVQ Literacy & Numeracy or equivalent
Level 3 admin/customer service or proven experience

Experience

Essential

working in busy office environment
knowledge of NHS
Good IT skills
customer care

Desirable

previous working in NHS environment
experience in RIO system

Person Specification

Supporting statement

Essential

succinct under 300 word statement explaining why applying for this job, what they can offer

Education

Essential

Level 2 NVQ Literacy & Numeracy or equivalent
Level 3 admin/customer service or proven experience

Experience

Essential

working in busy office environment
knowledge of NHS
Good IT skills
customer care

Desirable

previous working in NHS environment
experience in RIO system

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information