Endpoint Configuration Support Engineer

NELFT North East London Foundation Trust

Information:

This job is now closed

Job summary

There is an exciting opportunity within the Healthcare Informatics Desktop Configuration Team as an Endpoint Configuration Engineer.

The position is based at the CEME Centre Rainham and will be a 12cmonth Fixed Term Contract / Secondment.

Main duties of the job

Ensure the following;

  • that all Operating system devices are kept-up-to date with the latest security patches in line with the NELFT patch management schedule.
  • any 3rd party security patches are applied to relevant applications in line with the NELFT patch management schedule.
  • core applications are kept up-to-date according to the latest release.
  • all devices are secure, have antivirus installed and are up-to-date.
  • all devices are encrypted with NELFT encryption software.
  • all devices have DLP installed and have the correct policies.

Use automated tools or manual methods to push builds and patches to remote workstations; adhering to strict configurations, change, and release management in a timely manner.

Monitor EPO for devices with potential threats and resolve threats, where identified.

Work with other departments to test/support the deployment of new or updated systems.

Create, manage and deploy packages to facilitate service desk support (PDQDeploy\SCCM).

  • Create, manage and deploy installers to deploy 3rd party applications or fixes.
  • Create, manage and deploy Gold Build images for NELFT devices.
  • Create, manage and deploy NELFT WinPE image.
  • Perform machine builds and hardware/software installation in line with department asset management practices.
  • Provide day-to-day support of networks, servers and other infrastructure including Active Directory, Microsoft Exchange, Cisco phone system, etc

About us

COVID-19 Vaccination

We continue to encourage all staff to ensure that they have been double vaccinated and received their booster. We recognise that taking the vaccine provides the best defence against COVID 19 for our patients, our staff and their families.

Probationary Period

This post will be subject to a probationary period. Internal applicants are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or currently a bank member of staff).

Starting with NELFT

NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop in sessions focusing in engagement, health and wellbeing and key processes. The induction will be held at our head office in Rainham, Essex.

High Cost Area Supplement

This post also attracts payment for High Cost Area Supplement of 15% of the basic salary (minimum payment of £4,313 and a maximum payment of £5,436 per annum pro rata

Date posted

25 May 2023

Pay scheme

Agenda for change

Band

Band 6

Salary

£35,392 to £42,618 a year per annum plus HCAS

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

395-CC042-23-A

Job locations

CEME Centre

Rainham

RM13 8EU


Job description

Job responsibilities

Please see the attached job description and person specification for further details on the vacancy.

Job description

Job responsibilities

Please see the attached job description and person specification for further details on the vacancy.

Person Specification

Analytical&Judgemental Skills

Essential

  • Problem solving skills and ability to respond to sudden unexpected demands
  • Methodical approach to troubleshooting technical issues

Knowledge,Training&Experience

Essential

  • Educated to degree level in IT-related subject or equivalent qualifications/ experience
  • Experience of administering modern versions of Anti-virus Platforms
  • Experience of creating and deployment of Windows Operating System Gold builds

Planning&Organisational Skills

Essential

  • Must be able to prioritise own work effectively and be able to direct activities of others
  • Adaptability, flexibility and ability to cope with uncertainty and change

Comm & Relationship Skills

Essential

  • Works well within a team
  • Must be able to provide and receive complex, sensitive or contentious information
  • Significant experience of working in an IT customer support environment, and providing a high level of customer service
Person Specification

Analytical&Judgemental Skills

Essential

  • Problem solving skills and ability to respond to sudden unexpected demands
  • Methodical approach to troubleshooting technical issues

Knowledge,Training&Experience

Essential

  • Educated to degree level in IT-related subject or equivalent qualifications/ experience
  • Experience of administering modern versions of Anti-virus Platforms
  • Experience of creating and deployment of Windows Operating System Gold builds

Planning&Organisational Skills

Essential

  • Must be able to prioritise own work effectively and be able to direct activities of others
  • Adaptability, flexibility and ability to cope with uncertainty and change

Comm & Relationship Skills

Essential

  • Works well within a team
  • Must be able to provide and receive complex, sensitive or contentious information
  • Significant experience of working in an IT customer support environment, and providing a high level of customer service

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

NELFT North East London Foundation Trust

Address

CEME Centre

Rainham

RM13 8EU


Employer's website

https://www.nelft.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

NELFT North East London Foundation Trust

Address

CEME Centre

Rainham

RM13 8EU


Employer's website

https://www.nelft.nhs.uk/ (Opens in a new tab)


For questions about the job, contact:

Desktop Configuration Manager

Neill Bell

Neill.Bell@nelft.nhs.uk

03005551201

Date posted

25 May 2023

Pay scheme

Agenda for change

Band

Band 6

Salary

£35,392 to £42,618 a year per annum plus HCAS

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

395-CC042-23-A

Job locations

CEME Centre

Rainham

RM13 8EU


Supporting documents

Privacy notice

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