Job summary
The EYES/ENT has an opening for a Band 2 HCA at Hillingdon and Mount Vernon Hospitals, as well as community clinics. The post holder will support the department. We seek experienced, motivated, and proactive individuals to join our team.
The HCA will aid the EYES/ENT department and outpatient teams, ensuring the smooth operation of our clinical services. Responsibilities include data entry, visual field testing, vision acuity, assisting nursing and professional bodies and general patient care andsupport. You will prepare patients, perform basic tests and procedures, and provide reports and evaluations for clinical review.
Our comprehensive ophthalmology services are provided by Ophthalmologists, Orthoptists, Optometrists, and Ophthalmic-trained nurses, covering general and specialty clinics such as Paediatrics, Ocular-motility, Botulinum Toxin, AMD, Diabetic, Glaucoma, Medical Retinal,Oculoplastic, and Corneal
Main duties of the job
The post holder will support the EYS/ENT and outpatient teams for the provision and overall smooth running of our clinical services. You will have responsibility for preparing our patients and undertaking their investigations, performing a range of basic tests (Visual Fields, etc.) and procedures (Visual acuity, eye pressure, dilating drops etc.) as well as providing the reports and baseline evaluations for review by other clinical staff. The post holder will also have the responsibility in supporting the Clinic Staff in setting up clinics for Ophthalmology and ENT. The post holder will also be trained to support the ENT Outpatient service as part of their role.
You will receive training and when relevant competencies have been achieved you will be required to attend peripheral clinic and hospital sites to deliver the required clinical care. Therefore, a willingness and capacity to travel to Mount Vernon and Community sites will be required, as well as the ability to provide services on days across the whole week, including weekends when required.
You will be required to communicate in an empathetic manner with patients, relatives and carers who may be emotionally distressed or who may have barriers to understanding, such as learning difficulties, language, hearing difficulties or visual impairment and to children and babies.
In summary, you will assist in the provision of a high standard of ophthalmic and personal care ensuring the smooth running of our clinics.
About us
The Hillingdon Hospitals NHS Foundation Trust is the only acute Hospital in the London Borough of Hillingdon and offers a wide range of services including accident and emergency, inpatient care, day surgery, outpatient clinics and maternity services. The Trust's services at Mount Vernon Hospital include routine day surgery, delivered at a modern treatment centre, a minor injuries unit and outpatient clinics.
The safety and well-being of our patients and of our staff is paramount and we are making urgent improvements to address this - particularly in infection prevention and control. We are making progress and going forward by working in partnership with local GPs, charities,community services, academic partners, our local authority, neighbouring hospitals and the wider North West London Integrated care system, and ensuring that we listen and work in partnership with our local population. We are absolutely focused on ensuring that our hospitalsprovide high quality, safe and compassionate care, while drive forward the building of the new Hillingdon Hospital.
We have over 3,500 members of staff that are proud to care for nearly half a million people, with a vision to be an outstanding provider of healthcare through leading health and academic partnerships, transforming services, to provide the best care where needed.
Job description
Job responsibilities
The post holder will support the EYS/ENT and outpatient teams for the provision and overall smooth running of our clinical services. You will have responsibility for preparing our patients and undertaking their investigations, performing a range of basic tests (Visual Fields, etc.) and procedures (Visual acuity, eye pressure, dilating drops etc.) as well as providing the reports and baseline evaluations for review by other clinical staff. The post holder will also have the responsibility in supporting the Clinic Staff in setting up clinics for Ophthalmology and ENT. The post holder will also be trained to support the ENT Outpatient service as part of their role.
You will receive training and when relevant competencies have been achieved you will be required to attend peripheral clinic and hospital sites to deliver the required clinical care. Therefore, a willingness and capacity to travel to Mount Vernon and Community sites will be required, as well as the ability to provide services on days across the whole week, including weekends when required.
You will be required to communicate in an empathetic manner with patients, relatives and carers who may be emotionally distressed or who may have barriers to understanding, such as learning difficulties, language, hearing difficulties or visual impairment and to children and babies.
In summary, you will assist in the provision of a high standard of ophthalmic and personal care ensuring the smooth running of our clinics.
Job description
Job responsibilities
The post holder will support the EYS/ENT and outpatient teams for the provision and overall smooth running of our clinical services. You will have responsibility for preparing our patients and undertaking their investigations, performing a range of basic tests (Visual Fields, etc.) and procedures (Visual acuity, eye pressure, dilating drops etc.) as well as providing the reports and baseline evaluations for review by other clinical staff. The post holder will also have the responsibility in supporting the Clinic Staff in setting up clinics for Ophthalmology and ENT. The post holder will also be trained to support the ENT Outpatient service as part of their role.
You will receive training and when relevant competencies have been achieved you will be required to attend peripheral clinic and hospital sites to deliver the required clinical care. Therefore, a willingness and capacity to travel to Mount Vernon and Community sites will be required, as well as the ability to provide services on days across the whole week, including weekends when required.
You will be required to communicate in an empathetic manner with patients, relatives and carers who may be emotionally distressed or who may have barriers to understanding, such as learning difficulties, language, hearing difficulties or visual impairment and to children and babies.
In summary, you will assist in the provision of a high standard of ophthalmic and personal care ensuring the smooth running of our clinics.
Person Specification
Criteria
Essential
- 5 GCSE grades A-C or equivalent including Maths, English and Science
- Experience Previous experience of dealing with patients/members of the public in a customer care or clinical environment
- Experience working in a high paced environment
- Demonstrate knowledge of patient care and confidentiality
Desirable
- NVQ Level 3/A levels or equivalent experience
Person Specification
Criteria
Essential
- 5 GCSE grades A-C or equivalent including Maths, English and Science
- Experience Previous experience of dealing with patients/members of the public in a customer care or clinical environment
- Experience working in a high paced environment
- Demonstrate knowledge of patient care and confidentiality
Desirable
- NVQ Level 3/A levels or equivalent experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
