Job summary
As an integral member of the P&OD team, the newly created role of Contracts & Systems Lead is responsible for managing the contractual arrangements across P&OD. Your focus will be working closely at the interface between the Trust and our current providers to manage the contract deliverables, which include, but is not limited to Temporary Staffing and Occupational Health.
The successful post holder will be responsible for:
- Managing the relationships between our providers/partners. Owning and leading the day-to-day activities, planning and development of strategies.
- Managing the relationships between Operational managers, P&OD team and the providers, ensuring that KPIs are met and supporting strategic projects to deliver an efficient and effective service.
- Responsible for various HR workforce systems, working closely with Heads of Service across P&OD. These include systems linked to Rostering, Temporary Staffing, Employee Relations, and Recruitment.
- Ensure that the daily operations of the contracted functions are performed to the highest standards by the provider.
- Involved in driving forward the Trust's People Strategy.
Main duties of the job
The successful post holder will:
- Manage the relationships between our providers/partners.
- Be the link between the Trust and providers, owning and leading the day-to-day activities as well as planning and development of strategies.
- Managing the relationships between the operational managers, P&OD team and the providers, ensuring that KPIs are met and supporting strategic projects to deliver an efficient and effective service.
- Be the Trust's lead for all temporary staffing and occupational health activities, supporting to creatively identify ways of improving service efficiency and minimising spend.
- Develop robust relationships to support the provider to challenge, support, coach and influence individuals in dealing with matters across all staff groups.
About us
The Hillingdon Hospitals NHS Foundation Trust is the only acute Hospital in the London Borough of Hillingdon and offers a wide range of services including accident and emergency, inpatient care, day surgery, outpatient clinics and maternity services. The Trust's services at Mount Vernon Hospital include routine day surgery, delivered at a modern treatment centre, a minor injuries unit and outpatient clinics.
The safety and well-being of our patients and of our staff is paramount and we are making urgent improvements to address this - particularly in infection prevention and control. We are making progress and going forward by working in partnership with local GPs, charities,community services, academic partners, our local authority, neighbouring hospitals and the wider North West London Integrated care system, and ensuring that we listen and work in partnership with our local population.
We are absolutely focused on ensuring that our hospitals provide high quality, safe and compassionate care, whilst driving forward the building of The New Hillingdon Hospital - Fit for our future.
We have over 3,500 members of staff that are proud to care for nearly half a million people, with a vision to be an outstanding provider of healthcare through leading health and academic partnerships, transforming services, to provide the best care where needed.
Job description
Job responsibilities
For full details related to this role, please view the job description and person specification attached.
Interview date: 2nd July 2024
Job description
Job responsibilities
For full details related to this role, please view the job description and person specification attached.
Interview date: 2nd July 2024
Person Specification
Knowledge and skills based
Essential
- Educated to masters level or equivalent level of experience
- Evidence of Continuous professional development
- Extensive track record of managing contracts or management of external suppliers
- Experience at a senior level in large, complex, high performing environments
- Ability to analyse complex problems identifying risk and developing a range of tailored solutions
- Strong strategic influencing and negotiating skills on complex and sensitive issues
- Ability to analyse, understand and present business, financial and workforce data
- Ability to work with unpredictable situations and under pressure and to tight deadlines
- Outstanding interpersonal skills, demonstrating an ability to build relationships and influence at senior level
Desirable
- CIPD qualified/accredited or equivalent level of experience
- Experience of project management or implementing Trustwide projects
- Experience of working in the NHS / Knowledge of NHS terms and conditions of service
- Experience in temporary staffing service
- Experience of supporting services to deliver people related cost efficiency schemes
- Knowledge of HR Workforce Systems
- Sound, up to date knowledge of HR best practice, employment law and current thinking and developments in HR
Person Specification
Knowledge and skills based
Essential
- Educated to masters level or equivalent level of experience
- Evidence of Continuous professional development
- Extensive track record of managing contracts or management of external suppliers
- Experience at a senior level in large, complex, high performing environments
- Ability to analyse complex problems identifying risk and developing a range of tailored solutions
- Strong strategic influencing and negotiating skills on complex and sensitive issues
- Ability to analyse, understand and present business, financial and workforce data
- Ability to work with unpredictable situations and under pressure and to tight deadlines
- Outstanding interpersonal skills, demonstrating an ability to build relationships and influence at senior level
Desirable
- CIPD qualified/accredited or equivalent level of experience
- Experience of project management or implementing Trustwide projects
- Experience of working in the NHS / Knowledge of NHS terms and conditions of service
- Experience in temporary staffing service
- Experience of supporting services to deliver people related cost efficiency schemes
- Knowledge of HR Workforce Systems
- Sound, up to date knowledge of HR best practice, employment law and current thinking and developments in HR
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
