Job summary
An exciting opportunity has arisen at North Middlesex University Hospital NHS Trust as the Head of Cancer Performance.
Reporting to the Associate Director of Performance, the post holder will work closely with senior clinical and operational colleagues within the Trust and wider North Central London locality to ensure delivery of the Trust's cancer strategy and lead on all areas of cancer performance.
You will join a passionate and talented team who are highly committed to providing the best care to the people of our community. In return, we will support you to develop into this role with a personalised development plan which includes exposure to executive directors and strategic decision making.
With extensive experience in a leadership role within an acute provider setting, The Head of Cancer Performance will be a specialist resource to the organisation.
We're looking for a highly motivated individual who has subject matter expertise in all aspects of national guidance, operational processes, and performance management.
Main duties of the job
The post holder will play a key role in the delivery of the Trust's cancer strategy and lead on all areas of cancer performance achievement for the Trust.
They will also act as the organisation's representation at North Central London system meetings and be an active member of key internal and external project groups, working collaboratively with other provider and commissioning colleagues across the System and Region.
Leading the Cancer Performance Team, the post holder will facilitate the implementation of the Trust's performance governance framework across operational and corporate services, ensuring continuous service improvement.
This postholder will work directly with the Cancer Triumvirate and interact closely with tumour site teams across the clinical divisions, specifically working with cancer MDT leads and general managers to implement improvements to pathways and processes, in line with national and local good practice and innovations.
The successful candidates will have extensive experience in a leadership role within an acute provider setting, including a proven track record of cancer performance management of services and delivery.
They will be required to demonstrate experience of successful management of change and have experience of developing teams, using appraisal and accountability frameworks to support this.
About us
North Middlesex University Hospital is one of London's busiest acute hospitals, serving more than 350,000 people living in Enfield and Haringey and the surrounding areas, including Barnet and Waltham Forest.
Every day, on average, we see 500 patients in A&E; 15 babies are born in our maternity unit; about 450 inpatients are cared for on our wards; about 50 patients have major or minor surgery in one of our 10 operating theatres; and about 800 people attend our outpatients clinics.
We provide a full range of adult, elderly and children's services across medical and surgical disciplines. Our specialist services include stroke, HIV/AIDS, cardiology (including heart failure care), haematology, diabetes, sleep studies, fertility and orthopaedics.
Our sickle cell and thalassaemia department is nationally recognised as a leading centre for these diseases. At North Middlesex University Hospital, you'll find a team that truly believes in living our values in everything we do. We are caring, we are fair and we are open.
Job description
Job responsibilities
- To ensure all patients on a suspected cancer or confirmed cancer pathway requiring access to outpatient appointments, diagnostics and elective inpatient or day case treatment are managed equitably and consistently, in line with national cancer waiting time standards (CWT), wider elective access standards, and the NHS Constitution.
- To develop a consistent trust-wide approach to all areas of CWT management in order that the organisation can assure itself that staff are appropriately trained, competent and compliant in understanding and applying the national elective care agenda, standards, rules and guidance.
- To support divisional triumvirates and specialty teams in their annual planning of activity required in response to demand in order to deliver timely patient care in line with CWT standards and other related pathway timelines. To support the organisation and cancer teams in identifying opportunities or risks to cancer services arising from changes in the internal and external environment.
- To ensure delivery of agreed CWT and associated diagnostic performance levels at Trust and service level, ensuring delivery of Trust performance with regard to internally monitored metrics and those implemented externally at system and regional level.
- To track performance of all tumour sites against all CWT access standards, identifying and highlighting areas of under-performance or non-compliance, supporting operational teams to understand the drivers and develop recovery plans.
- To collate trust-wide recovery or improvement plans related to CWT access, coordinating specific action plans with division and ensuring plans are SMART, robust and quantifiable.
- To be highly proficient with regard to the Trusts IT systems and to work with the Informatics and other teams to optimise functionality to support effective monitoring, scheduling and data capture for cancer waiting times and related care
- To ensure that the Trust accurately reports its CWT performance both internally and externally and implements a robust programme of validation of performance data prior to national submission.
- To develop, implement and maintain a training and awareness strategy and communications plan for cancer waiting times across the Trust, ensuring that cancer waiting times training needs are incorporated as core competency for role training and that staff understand the Trust Cancer Access Policy and its requirements.
- To act as a key point of contact with commissioners and regulators on all areas of cancer waiting times performance and the wider cancer agenda, maintaining effective and constructive relationships.
Job description
Job responsibilities
- To ensure all patients on a suspected cancer or confirmed cancer pathway requiring access to outpatient appointments, diagnostics and elective inpatient or day case treatment are managed equitably and consistently, in line with national cancer waiting time standards (CWT), wider elective access standards, and the NHS Constitution.
- To develop a consistent trust-wide approach to all areas of CWT management in order that the organisation can assure itself that staff are appropriately trained, competent and compliant in understanding and applying the national elective care agenda, standards, rules and guidance.
- To support divisional triumvirates and specialty teams in their annual planning of activity required in response to demand in order to deliver timely patient care in line with CWT standards and other related pathway timelines. To support the organisation and cancer teams in identifying opportunities or risks to cancer services arising from changes in the internal and external environment.
- To ensure delivery of agreed CWT and associated diagnostic performance levels at Trust and service level, ensuring delivery of Trust performance with regard to internally monitored metrics and those implemented externally at system and regional level.
- To track performance of all tumour sites against all CWT access standards, identifying and highlighting areas of under-performance or non-compliance, supporting operational teams to understand the drivers and develop recovery plans.
- To collate trust-wide recovery or improvement plans related to CWT access, coordinating specific action plans with division and ensuring plans are SMART, robust and quantifiable.
- To be highly proficient with regard to the Trusts IT systems and to work with the Informatics and other teams to optimise functionality to support effective monitoring, scheduling and data capture for cancer waiting times and related care
- To ensure that the Trust accurately reports its CWT performance both internally and externally and implements a robust programme of validation of performance data prior to national submission.
- To develop, implement and maintain a training and awareness strategy and communications plan for cancer waiting times across the Trust, ensuring that cancer waiting times training needs are incorporated as core competency for role training and that staff understand the Trust Cancer Access Policy and its requirements.
- To act as a key point of contact with commissioners and regulators on all areas of cancer waiting times performance and the wider cancer agenda, maintaining effective and constructive relationships.
Person Specification
Education, Training & Qualifications
Essential
- Educated to Masters level or equivalent experience.
- Management/leadership qualification or equivalent experience.
- Evidence of continued professional development.
- Further relevant training.
Desirable
- Project Management qualification
- Elective Care Essentials Training NHS Improvement
- P Facilitation or training qualification
Knowledge & Experience
Essential
- Extensive knowledge and direct experience in management career of the NHS cancer agenda including cancer waiting times.
- Proven experience of working in a senior management/ leadership role.
- Substantial and in-depth experience and knowledge of: o financial management including significant budget setting and management and working knowledge of financial processes o performance management including leading changes in practice in a complex environment to improve performance/services. o information system management o staff management including experience of managing and motivating a large team or teams
- Substantial experience of demand and capacity modelling and planning
- Proven experience of working across the acute sector to implement significant changes in service delivery
- Leading highly complex and multifaceted projects.
- Identifying and interpreting national policy, developing and implementing required changes.
- Business case development at a corporate level
- Experience of designing and delivering CIP plans and related efficiencies.
- Business planning/annual planning/long term planning.
- In depth understanding of change management.
- Able to use IT systems including Microsoft.
- In depth understanding of the current NHS agenda and health policy including transformation and workforce.
- Understanding of the relationship between providers and commissioning organisations.
- Demonstrable knowledge of service improvements andproject management.
- Risk management and governance
Desirable
- In-depth knowledge of NHS information systems
Skills & Abilities
Essential
- High level of analytical and problem-solving skills - ability to respond to unexpected demands
- Ability to work independently and make autonomous decisions.
- Strong communication skills, written and verbal - able to provide and receive highly complex, sensitive information and use persuasion, influencing and negotiation with individualsand groups including stakeholders.
- Ability to challenge others and deliver difficult messages
- Negotiation on controversial issues including performance and change.
- Ability to deal with challenges effectively with professionalism and resilience
- Ability to organise and prioritise own workload and direct the work to others and adjust plans as required both in the short and long term.
- Ability to organise and prioritise own workload and direct the work to others and adjust plans as required both in the short and long term.
- Able to mobilise across a large hospital site
Personal Qualities
Essential
- Ability to embrace, lead and drive change in a complex environment
- ble to work flexibly to meet the demands of the role, which will include an unpredictable working pattern
- Demonstrates a strong desire to improve performanceand services.
- Able to use VDUs for long periods of time
- Able to concentrate for significant periods of time, whilst dealing with competing/conflicting demands and interruptions
- Ability to participate in an on-call rota.
Person Specification
Education, Training & Qualifications
Essential
- Educated to Masters level or equivalent experience.
- Management/leadership qualification or equivalent experience.
- Evidence of continued professional development.
- Further relevant training.
Desirable
- Project Management qualification
- Elective Care Essentials Training NHS Improvement
- P Facilitation or training qualification
Knowledge & Experience
Essential
- Extensive knowledge and direct experience in management career of the NHS cancer agenda including cancer waiting times.
- Proven experience of working in a senior management/ leadership role.
- Substantial and in-depth experience and knowledge of: o financial management including significant budget setting and management and working knowledge of financial processes o performance management including leading changes in practice in a complex environment to improve performance/services. o information system management o staff management including experience of managing and motivating a large team or teams
- Substantial experience of demand and capacity modelling and planning
- Proven experience of working across the acute sector to implement significant changes in service delivery
- Leading highly complex and multifaceted projects.
- Identifying and interpreting national policy, developing and implementing required changes.
- Business case development at a corporate level
- Experience of designing and delivering CIP plans and related efficiencies.
- Business planning/annual planning/long term planning.
- In depth understanding of change management.
- Able to use IT systems including Microsoft.
- In depth understanding of the current NHS agenda and health policy including transformation and workforce.
- Understanding of the relationship between providers and commissioning organisations.
- Demonstrable knowledge of service improvements andproject management.
- Risk management and governance
Desirable
- In-depth knowledge of NHS information systems
Skills & Abilities
Essential
- High level of analytical and problem-solving skills - ability to respond to unexpected demands
- Ability to work independently and make autonomous decisions.
- Strong communication skills, written and verbal - able to provide and receive highly complex, sensitive information and use persuasion, influencing and negotiation with individualsand groups including stakeholders.
- Ability to challenge others and deliver difficult messages
- Negotiation on controversial issues including performance and change.
- Ability to deal with challenges effectively with professionalism and resilience
- Ability to organise and prioritise own workload and direct the work to others and adjust plans as required both in the short and long term.
- Ability to organise and prioritise own workload and direct the work to others and adjust plans as required both in the short and long term.
- Able to mobilise across a large hospital site
Personal Qualities
Essential
- Ability to embrace, lead and drive change in a complex environment
- ble to work flexibly to meet the demands of the role, which will include an unpredictable working pattern
- Demonstrates a strong desire to improve performanceand services.
- Able to use VDUs for long periods of time
- Able to concentrate for significant periods of time, whilst dealing with competing/conflicting demands and interruptions
- Ability to participate in an on-call rota.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
