Workforce Information Systems Manager - Fixed Term or Secondment

Job description

Job responsibilities

Workforce systems:

Ensure the appropriate use of all of the Trusts workforce systems, particularly ESR so that the Trust is maximising all functionality and added value.

Deliver a range of systems and/or process-related service improvement projects that will improve the overall delivery of a responsive quality HR service to the organisation.

Manage the provision of systems or service contracts where these are provided by third parties.

This will involve regular meetings to drive forward service improvements, raising issues concerning service delivery and negotiating any amendments to contracts or service levels as required.

Identify, develop and maintain improved ways of delivering HR excellence to the Trust, through appropriate technology to achieve efficiencies and improve processes.

Develop policies and operating procedures relating to workforce systems ensuring they are relevant, up to date, and user friendly.

Act as the HR lead for engaging with regional workforce bodies/organisations e.g. SIG (Special Interest Groups), IBM.

Escalate ESR issues in line with internal and external processes.

Ensure an integrated approach for systems management across the Trust is in place managing interdependencies between workforce systems, finance systems, and any other contingent information systems.

Hold accountability for user security relating to workforce systems assuring the protection of highly confidential employee information.

Line manage Workforce Information & Systems Analyst

General:

Ensure all users (managers and workforce) are trained and supported to use the HR systems, working with the IT training team to provide up to date and relevant training and documentation.

Develop specific workforce information or system policies and processes as required and contribute to other relevant Trust policies and processes.

Manage and develop the performance and capability of members of the Workforce Information and Systems team including setting performance standards, promoting regular feedback and carrying out annual appraisals.

Identify, undertake/implement and recruitment, development and training for the Workforce Information Team or wider HR team as necessary.

Conduct appraisal and agree Personal Development Plans with each member of the team and provide regular coaching as necessary.

Provide information as necessary for Freedom of Information requests.

Payroll

Support ESR Payroll Specialist with pay related queries between the Trust and its third party Payroll provider.

Take an active role in the resolution of complex ESR and payroll issues and lead in provision of data for payroll and system audits.

Registration Authority

Manage the Trusts Registration Authority (RA), responsible for ensuring the adherence to policy and governance for the efficient day to day operation and capacity planning of the RA services. This will also include operational duties associated with RA.

Ensure compliance of RA processes and Trust policy in line with any change in local or national policy.

Manage RA agents to meet the Trusts operational requirements, ensuring their development and training needs are met.

RA Privacy Officer

Investigate justified or illegal access to a patients Summary Care Record in liaison with Information Governance Manager.

Receive alerts when suspicious access has been made to a patients Summary Care Record (SCR)

Person Specification

Qualifications

Essential

• Educated to degree level or equivalent experience
• IT qualification or commensurate experience
• CIPD qualified and/or commensurate experience with evidence of CPD

Qualifications and Experience

Essential

• Educated to degree level or equivalent experience
• IT qualification or commensurate experience
• Substantial experience of managing workforce information systems (preferably ESR) within a complex and challenging environment.
• Significant experience of developing and analysing workforce information for internal and external reporting
• Significant experience of leading, managing and developing a team
• Experience of managing change and leading service improvements
• Ability to build and maintain strong relationships with internal and external stakeholders, understanding colleagues competing demands and requirements
• Ability to influence change through colleagues and senior managers
• Ability to effectively manage a team, inspiring and influencing high standards through strong performance management
• Ability to manage own and others work, managing competing demands and working to deadlines
• Ability to facilitate training events, with good presentation skills
• Highly developed IT skills with the ability to extract, manipulate and analyse data
• High degree of accuracy and attention to detail
• Able to demonstrate commitment to the Trust values and the Equality, Diversity and Inclusion agenda
• Knowledge of Agenda for Change and NHS payroll systems and procedures.
• Excellent customer service skills
• Knowledge of effective change processes
• Knowledge of current and developing priorities within the NHS

Desirable

• CIPD qualified and evidence of CPD
• Experience of working with payroll providers

Experience and skills

Essential

• Substantial experience of managing workforce information systems (preferably ESR) within a complex and challenging environment.
• Significant experience of developing and analysing workforce information for internal and external reporting
• Ability to develop, produce and present reports suitable for senior managers

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Royal National Orthopaedic Hospital NHS Trust

Address

RNOH Stanmore

Stanmore

HA4 7LP

Employer's website

https://www.rnoh.nhs.uk/ (Opens in a new tab)