Job summary
This is an exciting opportunity to join the Sarcoma Service at The Royal National Orthopaedic Hospital NHS Trust to help develop and enhance the care of cancer patients within the Trust. The Cancer Support Worker role is part of the specialist cancer nursing team and also works with the wider multidisciplinary team within the Trust. It is a vital role to support and provide Personalised Cancer Care to every patient. The Cancer Support Worker role has proven to be extremely successful and is constantly evolving with the aim to ensure RNOH is one of the top providers of Personalised Cancer Care.
This is a full time substantive role. The post holder will be based at Royal National Orthopaedic Hospital Trust, Stanmore but may at times be required to work at our Bolsover Street Site to deliver a comprehensive service to all our patients. They must be flexible to suit the service and may infrequently be required to work weekend/evenings.
Main duties of the job
The Cancer Support Worker is an integral part of the cancer multidisciplinary team - assisting, supporting and co-ordinating aspects of the pathway for patients undergoing investigations and/or treatment for cancer and additionally with ongoing support after treatment has finished.
The post holder must have exceptional communication and people skills. They will demonstrate excellent organisational skills, must be flexible in approach, and be able to use their own initiative whilst demonstrating a consistently high standard of professionalism. The post holder will at all times be aware of the need for confidentiality and integrity.
They must be willing to undertake on-going training and development and will receive regular supervision and support.
About us
RNOH Royal National Orthopaedic Hospital NHS Trust (RNOH) is the largest orthopaedic hospital in the UK and a global leader in our field. We provide a dynamic working environment where we support frontline staff to implement improvements so that we can realise our vision of being a world leading neuro-musculoskeletal hospital providing the best patient care and staff experience in the NHS, delivering world leading research, and offering a strong foundation of education, training and career progression. Our dedicated staff come from diverse backgrounds, and our patients benefit from the wide range of experience they bring to the trust. RNOH brings unrivalled expertise together in one place allowing us to deliver some of the world's most complex and innovative care to our patients. RNOH is rated good by the CQC and covers two sites, one in central London and one in Stanmore - which has recently opened The Stanmore Building, a new, state-of-the-art inpatient facility. For more information, please access the following link: https://www.rnoh.nhs.uk/
Job description
Job responsibilities
Please see attached job description and person specification for detailed role responsibilities and duties.
Job description
Job responsibilities
Please see attached job description and person specification for detailed role responsibilities and duties.
Person Specification
Knowledge, Training & Experience
Essential
- NVQ Level 3/Foundation degree in Health and Social Care/ Care Certificate Programme from hospital setting (or equivalent additional training to diploma level).
- Experience of working within a healthcare setting/NHS and demonstrates a good level of clinical reasoning skills
- Previous experience as a Cancer Support Worker, Health Care Assistant, Physiotherapy/Occupational Therapy Assistant or equivalent
- Good general education including GCSE English and Mathematics
Desirable
- Experience with patients diagnosed with cancer
- Experience working with patients with complex needs
- Experience of delivering Personalised Cancer Care
- Proven experience of working in diverse communities, understanding and overcoming the impact of discrimination
Communication & Relationship Skills
Essential
- Self-motivated with the ability to motivate others whilst remaining sensitive to individual needs
- Demonstrate excellent communication skills both verbal and non-verbal
- Confident & assertive
Desirable
- Communication skills training
Planning & Organisational Skills
Essential
- Able to prioritise workload and demonstrate good organisational skills to meet deadlines
- Demonstrate excellent time management skills and a flexible attitude
- Able to maintain clear legible succinct documentation
IT skills
Essential
- Competent in IT including Word, Windows 10, Powerpoint, Excel, Microsoft Office etc
- Experience of NHS/healthcare or equivalent IT systems
Desirable
- Intermediate/advanced IT skills
Analytical & Judgment Skills
Essential
- Able to understand and follow instructions and also use own initiative, including ability to independently demonstrate practical problem solving skills
Emotional Effort
Essential
- Able to work well in stressful situations
- Able to independently manage difficult and challenging situations effectively and appropriately, including identifying and seeking suitable help when required.
Person Specification
Knowledge, Training & Experience
Essential
- NVQ Level 3/Foundation degree in Health and Social Care/ Care Certificate Programme from hospital setting (or equivalent additional training to diploma level).
- Experience of working within a healthcare setting/NHS and demonstrates a good level of clinical reasoning skills
- Previous experience as a Cancer Support Worker, Health Care Assistant, Physiotherapy/Occupational Therapy Assistant or equivalent
- Good general education including GCSE English and Mathematics
Desirable
- Experience with patients diagnosed with cancer
- Experience working with patients with complex needs
- Experience of delivering Personalised Cancer Care
- Proven experience of working in diverse communities, understanding and overcoming the impact of discrimination
Communication & Relationship Skills
Essential
- Self-motivated with the ability to motivate others whilst remaining sensitive to individual needs
- Demonstrate excellent communication skills both verbal and non-verbal
- Confident & assertive
Desirable
- Communication skills training
Planning & Organisational Skills
Essential
- Able to prioritise workload and demonstrate good organisational skills to meet deadlines
- Demonstrate excellent time management skills and a flexible attitude
- Able to maintain clear legible succinct documentation
IT skills
Essential
- Competent in IT including Word, Windows 10, Powerpoint, Excel, Microsoft Office etc
- Experience of NHS/healthcare or equivalent IT systems
Desirable
- Intermediate/advanced IT skills
Analytical & Judgment Skills
Essential
- Able to understand and follow instructions and also use own initiative, including ability to independently demonstrate practical problem solving skills
Emotional Effort
Essential
- Able to work well in stressful situations
- Able to independently manage difficult and challenging situations effectively and appropriately, including identifying and seeking suitable help when required.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
