Health Care Co-coordinator

Royal National Orthopaedic Hospital NHS Trust

The closing date is 21 January 2025

Job summary

We take genuine pride in our friendly approach in Pre Assessment treating our patients with respect and honesty - a philosophy that is reflected in the outstanding level of care we deliver to our patients every day..

The successful candidate will be responsible for co-coordinating the administrative, physical and psychological care of patients attending clinics for assessment.

We are looking for a motivated and enthusiastic Health Care co-ordinator to join our team. This post will play a crucial role in ensuring quality and safe care is maintained, whilst moving forward to meet the evolving needs of the service and population we serve.

Main duties of the job

The main duties of the role are to ensure that the patient receives a high standard of care in the department

You will need:

Excellent communication skills

Good practical skills and organisational ability

An understanding of the pivotal role Pre Assessment has in the inpatient pathway

Good IT skills

Ability to work on own initiative and as part of a team

About us

We are a small team located in the outpatients department.
We work closely with our Anaesthetist colleagues and have good working relationships with all of the MDT members ensuring the patient's pathway is seamless.

Date posted

07 January 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£28,622 to £30,225 a year Inclusive of Outer London HCAs per annum

Contract

Permanent

Working pattern

Full-time

Reference number

392-RNOH-1123

Job locations

Pre Assessment clinic, Stanmore

Brockley Hill

Stanmore

HA7 4LP

Job description

Job responsibilities

Undertake assessment of identified patients through the triaging process ensuring fitness to proceed to surgery.

Responsible for taking and recording basic observations

To locate, track and prepare skinny files

To provide assistance to medical and nursing staff as and when required

To take an active part in Pre Assessment meetings and discussions

Phlebotomy

To help maintain a high standard of patient care, remembering that we are often the first contact that patients and relatives have with the hospital

To prepare consulting rooms, clinics and trolleys

To assess patients that have been triaged as part of the POA process to ensure they are fit for admission.

To make appointments and cancel appointments

To record patient attendances at clinic, entering data on the computerised Patient Administration System (PAS)

To ensure patients who do not attend (DNA) are dealt with according to Trust guidelines

To print clinic lists and labels, filing forms and specimen bottles

Responsible for taking and recording basic observations

To locate, track and prepare skinny files

To notify the Medical services Transport Controller once patients are ready for collection

To ensure equipment and furniture is in good working order and to report loss, damage or need for replacement to the Senior Nurse

Job description

Job responsibilities

Undertake assessment of identified patients through the triaging process ensuring fitness to proceed to surgery.

Responsible for taking and recording basic observations

To locate, track and prepare skinny files

To provide assistance to medical and nursing staff as and when required

To take an active part in Pre Assessment meetings and discussions

Phlebotomy

To help maintain a high standard of patient care, remembering that we are often the first contact that patients and relatives have with the hospital

To prepare consulting rooms, clinics and trolleys

To assess patients that have been triaged as part of the POA process to ensure they are fit for admission.

To make appointments and cancel appointments

To record patient attendances at clinic, entering data on the computerised Patient Administration System (PAS)

To ensure patients who do not attend (DNA) are dealt with according to Trust guidelines

To print clinic lists and labels, filing forms and specimen bottles

Responsible for taking and recording basic observations

To locate, track and prepare skinny files

To notify the Medical services Transport Controller once patients are ready for collection

To ensure equipment and furniture is in good working order and to report loss, damage or need for replacement to the Senior Nurse

Person Specification

Qualifications and Experience

Essential

Educated to GCSE level
Experience of working within a healthcare environment for 2 years
Have good administration and organisational skills

Desirable

NVQ level III in Care or equivalent
Phlebotomy

Planning & Organisational Skills

Essential

Able to work independently
Ability to manage own workload
Able to manage time effectively and prioritise tasks

Communication

Essential

Effective communication skills - written and verbal
Courteous and polite

Person Specification

Qualifications and Experience

Essential

Educated to GCSE level
Experience of working within a healthcare environment for 2 years
Have good administration and organisational skills

Desirable

NVQ level III in Care or equivalent
Phlebotomy

Planning & Organisational Skills

Essential

Able to work independently
Ability to manage own workload
Able to manage time effectively and prioritise tasks

Communication

Essential

Effective communication skills - written and verbal
Courteous and polite

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.