EPR Project Manager (PMO)

Job responsibilities

Main Duties and Responsibilities

• Working closely with workstream leads to plan, track and manage the work streams within a highly complex project spanning multiple clinical and non-clinical departments in the Trust,
• Lead the implementation of Digital PMO solution and provide associated training
• To apply the necessary governance arrangements including project planning, monitoring, tracking and issues and risk reporting and management
• To review processes and assess the impact of the new system and technology in conjunction with Digital Services, Clinical and Operational stakeholders and Improvement and Transformation Team
• To develop and maintain all project documentation - this includes, programme plans, issues list, highlight reports, risk registers, benefits register and any other documents that are deemed necessary to successfully deliver the project
• To provide regular project updates, monitor progress against plan, highlight reporting packs, delivery of the project and post project review to the Programme Board
• To communicate effectively to relevant stakeholders
• To organise, set up and lead Programme Team meetings, including clinical and non-clinical stakeholders, and external parties as necessary (e.g. Epic, UCLH, NHSFD or NCL ICS)
• To influence and implement change and new policies/processes across the organisation
• Review of processes and assess the impact of new technology on working practices in conjunction with Improvement and Transformation Team and EPR Business Transformation Workstream colleagues.
• To provide written reports at agreed periods of time on the measured success of the project, its constituent parts and of the project personnel
• To be involved with the production of Standard Operating Procedures
• To represent the Trust to contractors, suppliers and providers in furtherance of programme or workstream objectives
• To assist the programme manager and Business Benefits Lead to conduct feasibility studies to identify benefits in areas where the problems and opportunities need to be clearly understood and determined before work streams can be considered viable, and providing written reports setting out the findings of the studies
• In the course of managing projects OR EPR Workstreams , the post-holder is responsible for controlling, directing, planning and allocating work and motivation of the staff assigned to or directly involved with the Project/Workstream Team.
• Be an advocate for Improvement and Transformation Team within the Trust, seeking opportunities to promote its services and capabilities and advancing user engagement with IM&T. This advocacy may include creation of learning and engagement materials relevant to the area of expertise.

Resource Management

• Line management responsibility for project support staff and any external contractors as appropriate.

Communication and Key Relationships

• Clear and timely communication with RNOH and UCLH Programme Teams.
• Report to governance committees as appropriate.
• Be responsible for co-ordinating learning from meetings, visits and events
• Prepare and present written and oral progress reports setting out progress in relation to the work and learning and alerting the stakeholders to issues requiring discussion and decision.
• Sustain effective working relationships with the operational and clinical leadership teams across the Trust.
• Ability to confidently work with clinical and operational staff, and/or other senior managers, especially around discussions and conflict
• Ability to successfully collaborate with others of different skill sets, backgrounds and levels within and external to the organization in sometimes contentious & challenging situations.

Flexible Team Working

• The EPR Programme Team work collaboratively and in support of each other. We will work together to ensure the necessary skills for successful project delivery. This can often mean working on multiple projects simultaneously. Supervision and accountability may be to the project lead for such work, but line management will not be affected.

Financial Responsibilities

• Provide input into Programme related budgets and financial plans.

Other Duties

• Practice reflectively, with the Trust Val-You behaviours in mind.
• As a change leader, model the behaviours of listening, learning and supporting the voices of colleagues regardless of grade and role.
• Ensure maintenance and management of records and their retention in accordance with the Trusts Records Management Policy and Standards of Good Practice.
• Co-operate with the Trusts commitment to reduce levels of bullying and harassment, violence and aggression and accidents at work.
• Be aware of and adhere to policies and procedures that are applicable to the role.

Special Conditions

Undertake other tasks and duties as required which are commensurate with the nature of the job.

This job description represents an outline of the responsibilities of the post and may be amended following consultation with the post-holder.

Show due diligence in the adherence to and perpetuation of the Trusts policies and procedures.

Communication and Relationship skills

Essential

• Ability to communicate efficiently verbally and in writing
• Ability to work effectively in a team
• Ability to motivate others.
• Ability to exercise tact and diplomacy
• Can work well with colleagues of all grades and in all roles
• Very good oral and written communications skills
• An effective team worker who pays attention to detail
• Have a thorough understanding and commitment to equality of opportunity and good working relationships
• Able to remain calm under pressure

Desirable

• Ability to make decisions autonomously, when required, on difficult issues
• Able to explain highly complex technical issues in a way that non-technical IT people may understand
• Ability to lead and inspire change
• Demonstrated ability of presentation skills

Knowledge, Training & Experience

Essential

• Qualified to degree level
• Evidence of CPD o Master's degree level, or equivalent professional qualification
• Prince2 Practitioner, MSP or other Programme Management qualification
• Experience in managing complex projects.
• Excellent IT skills including Microsoft office (Word, PowerPoint and Excel) and Outlook
• Experience in monitoring progress against agreed timescales to proactively obtain results, and in ensuring risks and issues are identified, reported effectively and countermeasures are in place
• Experience in managing change
• Experience of working on digital and/or transformation projects.
• Ability to organise and manage working groups
• Experience in providing training on project documentation and processes.
• Experience in project reporting, issue management and escalation
• Qualified to degree level Evidence of CPD o Master's degree level, or equivalent professional qualification Prince2 Practitioner, MSP or other Programme Management qualification Experience in managing complex projects. Excellent IT skills including Microsoft office (Word, PowerPoint and Excel) and Outlook Excellent understanding of project management methodologies and experience in project planning, including project stage co-ordination facilitating implementation, benefits realisation. Experience in monitoring progress against agreed timescales to proactively obtain results, and in ensuring risks and issues are identified, reported effectively and countermeasures are in place Experience in managing change Experience of working on digital and/or transformation projects. Ability to organise and manage working groups Experience in providing training on project documentation and processes. Experience in project reporting, issue management and escalation. Evidence of using innovation/best practise to improve ways of working Experience of working in public sector or health care Experience of working with a wide range of stakeholders both internal and external

Desirable

• Experience of working in public sector or health care
• Experience of working with a wide range of stakeholders both internal and external

Analytical & Judgment Skills

Essential

• Organisational and administrative skills for managing a highly complex workload.
• Project management skills: demonstrating the ability to lead the design, delivery and evaluation of complex projects.
• Ability to work on own initiative and unsupervised
• Can work to tight deadlines and manage complex workload
• Ability to understand the requirements of, and work effectively within, a demanding project environment
• Ability to provide and receive highly complex information and disseminate it effectively to individuals who may not have a technical background.
• Ability to make judgements involving complex facts requiring analysis and interpretation of a range of options.
• Identifies and resolves problems in a timely manner through gathering and analysing information skilfully
• Ability to initiate, plan and manage own workload and that of others.
• Ability to demonstrate effective and appropriate use of recognised project methodologies
• Able to autonomously prioritise, organise and manage workload, identifying and addressing matters which require urgent attention, maintaining focus over a period of time

Desirable

• Understand the complexities around integrating different Clinical applications.

Planning & Organisational Skills

Essential

• Excellent organisational skills including the ability to plan and organise broad range of complex activities
• Ability to use, analyse and interpret complex data and to construct correspondence and reports demonstrating high levels of accuracy and presentation

IT Skills

Essential

• Proficiency in standard computer packages such as Microsoft Word, PowerPoint and Excel

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).