Job summary
The London SCI Network is hosted by RNOH, works in partnership with SCI centres, major trauma units across London, NHSE and charities to deliver high quality patient care. The aims of the London SCI Network are to improve patient care, outcomes, experience and reducing inequities in services access for all SCI patients. The focus is the end-to-end patient pathway from onset, which can be traumatic and non-traumatic, rehabilitation through support in the community and long-term care.
The post holder will work in partnership with the Network team to support the delivery of the workstreams to deliver the aims of the Network. The role will ensure effective administration for the running of the Network meetings, PPI groups and in collaboration with other Network members, coordinate the annual SCI Network Conference and other Network events.
Main duties of the job
- Coordinate the SCI meetings throughout the year, including Board meetings and other network meetings.
- Preparing meeting resources, recording of minutes, managing action trackers, and risks & issue logs in a timely manner.
- To provide comprehensive administration support to the governance process.
- Support with e-learning materials, familiarity with learning management systems, uploading and evaluating content/feedback, developing accessible training resources.
- Admin support with training - hybrid, F2F and online, registration process, promotion, feedback collation, certification, uploading and sharing resources, webinars, training videos, SIM scenarios.
About us
The London SCI Network is hosted by RNOH and funded by NHSE.
The Network is staffed by a network manager, educational lead, data analyst, a network administrator and two clinical leads. This team will work closely with staff from the London Spinal Cord Injury Centre, National Spinal Injury Centre, Link workers across the 4 major trauma centres and System Leads across London.
Job description
Job responsibilities
- Work and engage constructively with internal and external stakeholders.
- Nurture key relationships and maintain networks internally and externally.
- Working as a member of the team contribute to the delivery of project plans, identifying risks, issues and dependencies, considering best practice and current options.
- Support the Network Education Lead in creating eLearning materials. Explore the use of new technologies, apply these technologies where applicable an assist with technical solutions for e-learning modules.
- Support Community of Practice meetings using MS teams, breakout rooms, online polls, agenda, minutes, action log, shared communication channels
- Support network members in collecting non/clinical audit data and Key Performance Indicators.
- Support the running and evaluation of PPI meetings.
- To act as the point of contact for the Network.
- To arrange and support annual Stakeholder Event and any other Network events, workshops as required in line with Network need.
- To contribute to a culture of innovation, working where required with partner organisations within and outside of the Network
- To contribute to the establishment and maintenance of robust and systemic governance structures and arrangements for improvement project activities and to maintain budget discipline
- To keep up to date records and information for the purpose of internal and external evaluation
- Identify potential loss of income through data incompleteness or project issues and take remedial action.
- To be responsible for the budget spreadsheet and to coordinate the returns of funding allocations among the members of the network
- Undertake effective communication by a variety of means including written, data entry, verbally, in person, and telephone. Good presentation skills and communication skills are key.
- Assist stakeholders in accessing real time information for the effective management of patient centred care through effective business change, training and support.
- Establish a registry/database for expressions of interest and training undertaken and collating learner outcomes
- Support with coordinating shadowing and secondments, liaising with HR re honorary contracts and governance
- Support/lead on network communication strategy website, social media, promoting links with other networks.
Job description
Job responsibilities
- Work and engage constructively with internal and external stakeholders.
- Nurture key relationships and maintain networks internally and externally.
- Working as a member of the team contribute to the delivery of project plans, identifying risks, issues and dependencies, considering best practice and current options.
- Support the Network Education Lead in creating eLearning materials. Explore the use of new technologies, apply these technologies where applicable an assist with technical solutions for e-learning modules.
- Support Community of Practice meetings using MS teams, breakout rooms, online polls, agenda, minutes, action log, shared communication channels
- Support network members in collecting non/clinical audit data and Key Performance Indicators.
- Support the running and evaluation of PPI meetings.
- To act as the point of contact for the Network.
- To arrange and support annual Stakeholder Event and any other Network events, workshops as required in line with Network need.
- To contribute to a culture of innovation, working where required with partner organisations within and outside of the Network
- To contribute to the establishment and maintenance of robust and systemic governance structures and arrangements for improvement project activities and to maintain budget discipline
- To keep up to date records and information for the purpose of internal and external evaluation
- Identify potential loss of income through data incompleteness or project issues and take remedial action.
- To be responsible for the budget spreadsheet and to coordinate the returns of funding allocations among the members of the network
- Undertake effective communication by a variety of means including written, data entry, verbally, in person, and telephone. Good presentation skills and communication skills are key.
- Assist stakeholders in accessing real time information for the effective management of patient centred care through effective business change, training and support.
- Establish a registry/database for expressions of interest and training undertaken and collating learner outcomes
- Support with coordinating shadowing and secondments, liaising with HR re honorary contracts and governance
- Support/lead on network communication strategy website, social media, promoting links with other networks.
Person Specification
Education & qualifications
Essential
- Educated to degree level in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience
- Evidence of continued professional development
Communication & Relationship Skills
Essential
- Evidence of experience in managing varied stakeholders across multiple organisations
- Ability to act with autonomy
- Highly developed interpersonal skills with meticulous attention to detail
Knowledge, Training & Experience
Essential
- Experience of working in a complex, multi-agency environment and across organisational boundaries and by influence.
- Experience in organising and facilitating large online events/conferences/meetings
Desirable
- Experience of using Learning Management Systems (LMS)
- Experience of creating eLearning content
Planning & Organisational Skills
Essential
- Aptitude to deal with patients/ the public face to face with a considerate and confident manner
Person Specification
Education & qualifications
Essential
- Educated to degree level in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience
- Evidence of continued professional development
Communication & Relationship Skills
Essential
- Evidence of experience in managing varied stakeholders across multiple organisations
- Ability to act with autonomy
- Highly developed interpersonal skills with meticulous attention to detail
Knowledge, Training & Experience
Essential
- Experience of working in a complex, multi-agency environment and across organisational boundaries and by influence.
- Experience in organising and facilitating large online events/conferences/meetings
Desirable
- Experience of using Learning Management Systems (LMS)
- Experience of creating eLearning content
Planning & Organisational Skills
Essential
- Aptitude to deal with patients/ the public face to face with a considerate and confident manner
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
