Royal National Orthopaedic Hospital NHS Trust

POD Team Leader

Information:

This job is now closed

Job summary

We are seeking an enthusiastic and motivated individual to lead the Patient Outcome Data (POD) team at RNOH.

You will be responsible for the day to day running of the POD team and their associated processes and targets. You will lead on ensuring the team is efficiently and effectively managing patient data collection and responding to queries from patients. You will manage the staff on a day to basis and also ensure team compliance with mandatory training, appraisals and also manage sickness and performance where appropriate. You will be a key link between the administrative team and management structure and will report regularly on your team's current status including any improvements that may be required. You will build good working relationships with the clinical teams and liaise with them regularly to ensure a high quality patient experience.

Main duties of the job

To lead the Patient Outcome Data (POD) team in the collection of outcome data from RNOH patients using the Trust's chosen software packages. The job includes encouraging all aspects of data quality, supporting clinicians in Outpatients and Theatres settings, communicating with patients at all points of the care pathway to persuade them to participate and managing a team.

About us

  • RatedGood by the CQC
  • Two sites, one in central London and one in Stanmore - which has recently opened The Stanmore Building, a new, state-of-the-art inpatient facility
  • Our Research and Innovation Centre works closely with our main academic partner, University College London
  • Recognised as a centre of excellence, leading on national initiatives, such as theGetting It Right First Time (GIRFT)Programme
  • Further major redevelopment underway across the Stanmore site - improving and modernising our facilities to maintain our position as the UK's leading centre for orthopaedic medicine
  • In the NHS staff survey, over 90% of our staff were satisfied with the quality of care they are able to give to patients - the best result of any NHS Trust in the country

Details

Date posted

30 August 2023

Pay scheme

Agenda for change

Band

Band 5

Salary

£32,720 to £39,769 a year per annum including HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

392-RNOH-548

Job locations

Stanmore

Stanmore

HA74LP


Job description

Job responsibilities

Main responsibilities include:

  • Be responsible for the day to day running of the POD team and their associated processes and targets
  • Manage staff on a day to basis and also ensure team compliance with mandatory training, appraisals and also manage sickness and performance where appropriate
  • Be a key link between the POD team and clinical services to report regularly on patient outcomes.
  • For further information please see full Job Description

Job description

Job responsibilities

Main responsibilities include:

  • Be responsible for the day to day running of the POD team and their associated processes and targets
  • Manage staff on a day to basis and also ensure team compliance with mandatory training, appraisals and also manage sickness and performance where appropriate
  • Be a key link between the POD team and clinical services to report regularly on patient outcomes.
  • For further information please see full Job Description

Person Specification

Knowledge

Essential

  • GCSE English and Mathematics at grade C or higher
  • Creating reports including word processing and meaningful tables, diagrams and charts
  • Knowledge of data protection and confidentiality issue

Desirable

  • Certificate in Team Leadership
  • Communication training/qualification attended
  • Sound understanding of medical terminology, anatomy and physiology

Experience

Essential

  • Experience in the use of digital technology to underpin management processes in an organisation
  • Able to communicate in a vareity of ways including report writing, face to face and on the phone. This includes legible handwriting
  • Experience managing or leading a team

Desirable

  • Ability to approach technical problems logically, identify root causes of problems
  • Provide support to colleagues and other staff following stressful contacts
  • Understanding of HR processes

Skills and Abilities

Essential

  • In depth IT skills in Microsoft Windows and Excel Spread sheets
  • Good interpersonal and communications skills
  • Experience of using bespoke software packages

Desirable

  • Leadership and management skills certification
  • Certificate in team leadership
  • Patient outcome data analysis
Person Specification

Knowledge

Essential

  • GCSE English and Mathematics at grade C or higher
  • Creating reports including word processing and meaningful tables, diagrams and charts
  • Knowledge of data protection and confidentiality issue

Desirable

  • Certificate in Team Leadership
  • Communication training/qualification attended
  • Sound understanding of medical terminology, anatomy and physiology

Experience

Essential

  • Experience in the use of digital technology to underpin management processes in an organisation
  • Able to communicate in a vareity of ways including report writing, face to face and on the phone. This includes legible handwriting
  • Experience managing or leading a team

Desirable

  • Ability to approach technical problems logically, identify root causes of problems
  • Provide support to colleagues and other staff following stressful contacts
  • Understanding of HR processes

Skills and Abilities

Essential

  • In depth IT skills in Microsoft Windows and Excel Spread sheets
  • Good interpersonal and communications skills
  • Experience of using bespoke software packages

Desirable

  • Leadership and management skills certification
  • Certificate in team leadership
  • Patient outcome data analysis

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Royal National Orthopaedic Hospital NHS Trust

Address

Stanmore

Stanmore

HA74LP


Employer's website

https://www.rnoh.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Royal National Orthopaedic Hospital NHS Trust

Address

Stanmore

Stanmore

HA74LP


Employer's website

https://www.rnoh.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Deputy Service Manager

Rachel Godfrey

rachel.godfrey2@nhs.net

02089095532

Details

Date posted

30 August 2023

Pay scheme

Agenda for change

Band

Band 5

Salary

£32,720 to £39,769 a year per annum including HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

392-RNOH-548

Job locations

Stanmore

Stanmore

HA74LP


Supporting documents

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