Job summary
Business intelligence and analytics is pivotal to the delivery of high-quality efficient healthcare provision. The Business Intelligence & Performance Team provides analysis and insights to support the Trust in using information to support effective decision making, ensuring that they make the best use of resources, understand performance and provide the information required to enable them to focus on areas of greatest opportunity.
The postholder will lead on the production and distribution of performance reports across the Trust. Essential to the delivery of this agenda is accurate, consistent and timely data, performance oversight and reporting both internally and to external organisations.
The post-holder must have a strong technical, analytical and problem-solving skill set and be able to communicate highly complex issues to a wide-range of audiences, clinical and operational, be able to draw conclusions from analysis undertaken and guide people to make sound decisions based on the results.
The postholder will lead on the development and submissions of the annual planning round focusing on activity and the national requirements.
Main duties of the job
1. Performance Monitoring
Lead on the production of performance reports to the Board and sub-committees.
2. Performance Mangement
Identify areas that have deviated from plan and work with colleagues across the Trust to put in place remedial actions to recover.
3. Performance Improvement
Identify the need for, and support improvement projects within the Trust to ensure that performance returns to, and maintains agreed standards.
4. Annual Planning Cycle - Activity and National KPIs
Lead on the annual planning cycle, developing performance trajectories and detailed activity plans.
5. Staff Management & Development
Line management responsibility for the Performance Analyst, including allocation and prioritisation of workloads, establishing professional standards, setting objectives and personal development plans, review of performance, handling personnel issues and taking a key role in recruitment and selection of new team members.
About us
This is an exciting time to be joining the Business Intelligence and Performance Team. You will be joining a newly created team and will have the opportunity to shape our performance reporting driving improvements across the Trust.
The Trust harbours an ambition and has developed the vision to become a more data led organisation. In practical terms, this means using data more effectively to make strategic and operational decisions, and to improve patient experience. You will be integral part of driving the ambition and vision created.
The RNOH is proud to be a diverse & inclusive organization, representing people from a wide group of ethnicities, gender identities, sexualities, disabilities, ages, religions and beliefs. The Trust is committed to ensuring that it is a place where our staff, patients and visitors feel included, represented and receive the support that best meets their needs.
Job description
Job responsibilities
- Performance Monitoring
- Lead on the production and delivery of a new suite of performance reports for the Board and sub-committees
- Deliver an improvement approach to performance and assurance, including analysis and interpretation of highly complex data relating to trends, patterns and anomalies and narrative to support reporting
- Ensure the Trust has effective systems and processes for accurate and timely reporting against all NHS constitutional, contractual and internal Trust standards. This will include ensuring performance KPIs reflect the key priorities, and challenges, of the Trust including corporate objectives as well as risks identified
- Ensure appropriate systems are developed so that divisional managers routinely access the information necessary to support the delivery of agreed performance standards
- Co-ordinate and present regular reports and presentations regarding Trust performance to the Board and sub committees, Trust Management Executive, executive colleagues, NHSE, the ICS, partner organisation and other bodies as required
- To lead the development of performance trajectories for national standards and key performance indicators across the Trust
- Performance Management
- Work with clinical and corporate divisions and services to develop their ability to interpret and use performance data, to identify areas that have deviated from plan and remedial actions to ensure delivery of key performance standards.
- With senior colleagues across the Trust develop and coordinate utilisation of escalation frameworks where necessary
- Performance Improvement
- Identify the need for, and support improvement projects within the Trust to ensure that performance returns to, and maintains, agreed standards
- Provide support and guidance to divisional and operational teams to enable them to identify the need for service improvement and the actions required to improve performance.
- Provide check and challenge on improvement plans produced by clinical divisions
- Where necessary, provide direct, hands-on analytical support to assist divisions to react responsively and appropriately to immediate operational pressures that are affecting the Trusts performance delivery and patient experience
- Staff Management & development
- Line management responsibility for the Performance Analyst, including allocation and prioritisation of workloads, establishing professional standards, setting objectives and personal development plans, review of performance, handling personnel issues and taking a key role in recruitment and selection of new team members.
- Mentors and supports team members, to ensure they are well motivated, work effectively and achieve their personal and team objectives.
- Annual Planning Round
- Lead the development of activity plans and national KPIs as part of the annual planning round.
- Develop detailed plans and trajectories with operational teams ensuring plans are both robust and ambitious.
Job description
Job responsibilities
- Performance Monitoring
- Lead on the production and delivery of a new suite of performance reports for the Board and sub-committees
- Deliver an improvement approach to performance and assurance, including analysis and interpretation of highly complex data relating to trends, patterns and anomalies and narrative to support reporting
- Ensure the Trust has effective systems and processes for accurate and timely reporting against all NHS constitutional, contractual and internal Trust standards. This will include ensuring performance KPIs reflect the key priorities, and challenges, of the Trust including corporate objectives as well as risks identified
- Ensure appropriate systems are developed so that divisional managers routinely access the information necessary to support the delivery of agreed performance standards
- Co-ordinate and present regular reports and presentations regarding Trust performance to the Board and sub committees, Trust Management Executive, executive colleagues, NHSE, the ICS, partner organisation and other bodies as required
- To lead the development of performance trajectories for national standards and key performance indicators across the Trust
- Performance Management
- Work with clinical and corporate divisions and services to develop their ability to interpret and use performance data, to identify areas that have deviated from plan and remedial actions to ensure delivery of key performance standards.
- With senior colleagues across the Trust develop and coordinate utilisation of escalation frameworks where necessary
- Performance Improvement
- Identify the need for, and support improvement projects within the Trust to ensure that performance returns to, and maintains, agreed standards
- Provide support and guidance to divisional and operational teams to enable them to identify the need for service improvement and the actions required to improve performance.
- Provide check and challenge on improvement plans produced by clinical divisions
- Where necessary, provide direct, hands-on analytical support to assist divisions to react responsively and appropriately to immediate operational pressures that are affecting the Trusts performance delivery and patient experience
- Staff Management & development
- Line management responsibility for the Performance Analyst, including allocation and prioritisation of workloads, establishing professional standards, setting objectives and personal development plans, review of performance, handling personnel issues and taking a key role in recruitment and selection of new team members.
- Mentors and supports team members, to ensure they are well motivated, work effectively and achieve their personal and team objectives.
- Annual Planning Round
- Lead the development of activity plans and national KPIs as part of the annual planning round.
- Develop detailed plans and trajectories with operational teams ensuring plans are both robust and ambitious.
Person Specification
Knowledge and Training
Essential
- Educated to Masters level or equivalent
- Knowledge of performance requirements and standards in NHS
Desirable Criteria
Desirable
- Data Warehousing, Database or PAS knowledge
- Managing staff
Experience
Essential
- Analytical Skills
- Working in a Performance role
- Experience of Annual Planning Cycle
Communication / Presentation Skills
Essential
- Communication / Presentation Skills
Person Specification
Knowledge and Training
Essential
- Educated to Masters level or equivalent
- Knowledge of performance requirements and standards in NHS
Desirable Criteria
Desirable
- Data Warehousing, Database or PAS knowledge
- Managing staff
Experience
Essential
- Analytical Skills
- Working in a Performance role
- Experience of Annual Planning Cycle
Communication / Presentation Skills
Essential
- Communication / Presentation Skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
