Job summary
The Assistant general manager will support the general manager in the operational management of the service/directorate. The postholder will work as part of a service triumvirate to include the clinical leads and matrons. The service triumvirate will work together to deliver the service objectives, providing leadership and ensuring high quality patient care. This role will be primarily based at one site, however, where the postholder is managing a portfolio offering services across more than one site, the postholder will be expected to travel where required and have clear visibility across all health unit sites within their remit.
The role is responsible for the day-to-day operational management of the clinical and non-clinical services (elective and non-elective) within their remit. This includes the delivery of national Waiting Times Performance (RTT, diagnostics and cancer performance metrics) through effective service planning waiting list management and developing systems and processes to ensure the achievement of key national and local objectives. The postholder will also be responsible for service review, redesign, and quality improvements. They will also be responsible for the development of business cases as directed by the general manager.
Main duties of the job
Responsible for the management of operational, administrative, & support teams within the immediate and wider service
Deliver appraisal and mandatory training requirements for all staff within these teams
Lead the directorate performance management systems ensuring that Trust and monitor standards are understood and adhered to and that performance reports are produced to enable divisional compliance
Support the governance arrangements within the directorate including audit, complaints, incidents, risk and health and safety
To be responsible to the general manager for financial performance relating to delegated budgets and operational performance of the service
To deputise for the General Manager and provide cross cover for other Operations Managers within the directorate / division as required
About us
The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.
Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top
For more information please follow linkhttps://www.royalfreelondonjobs.co.uk/
Job description
Job responsibilities
Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.
Job description
Job responsibilities
Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.
Person Specification
Royal Free World Class Care Values
Essential
- Demonstrate ability to meet the Trust Values
Qualifications
Essential
- Master's level qualification degree or equivalent experience
- Management qualification
- Evidence of continuing personal development
Experience
Essential
- Track record of successfully working in a multi-disciplinary team
- Significant experience of working in the NHS in a junior management position
- Staff management and supervision and leading a team
- Introducing new ways of working
- Experience of project management and ability to work to deadlines
Desirable
- Experience and familiarity with business planning and preparation of business cases
- Budget management experience including monitoring expenditure and identifying savings
Skills and Knowledge
Essential
- Understanding of national NHS policy and targets
- Good interpersonal, oral and written skills including chairing team meetings, writing reports. Knowledge of Cerner / hospital IT systems/word processing/Microsoft office suite
- Skilled in using an EPR system al
- Numerate, with strong analytical skills/ ability to understand and produce statistical information to use in problem solving
- Ability to negotiate with and influence staff at all levels
- Ability to manage own time and priorities
- Ability to communicate unwelcoming news effectively to all stakeholders
Desirable
- Competent in the use of Microsoft Office: Word, PowerPoint , Excel, and Outlook
- Ability to analyse highly complex and sensitive information, from a broad range of sources and producing options appraisal for consideration
Aptitudes, personal characteristics
Essential
- Well organised and practical with a logical, analytical approach to work
- Pays careful attention to detail
- Ability to work under pressure in a dynamic environment
- Positive and motivated
- Flexible, collaborative and a team player
- Ability to work independently in pursuit of team objectives
Person Specification
Royal Free World Class Care Values
Essential
- Demonstrate ability to meet the Trust Values
Qualifications
Essential
- Master's level qualification degree or equivalent experience
- Management qualification
- Evidence of continuing personal development
Experience
Essential
- Track record of successfully working in a multi-disciplinary team
- Significant experience of working in the NHS in a junior management position
- Staff management and supervision and leading a team
- Introducing new ways of working
- Experience of project management and ability to work to deadlines
Desirable
- Experience and familiarity with business planning and preparation of business cases
- Budget management experience including monitoring expenditure and identifying savings
Skills and Knowledge
Essential
- Understanding of national NHS policy and targets
- Good interpersonal, oral and written skills including chairing team meetings, writing reports. Knowledge of Cerner / hospital IT systems/word processing/Microsoft office suite
- Skilled in using an EPR system al
- Numerate, with strong analytical skills/ ability to understand and produce statistical information to use in problem solving
- Ability to negotiate with and influence staff at all levels
- Ability to manage own time and priorities
- Ability to communicate unwelcoming news effectively to all stakeholders
Desirable
- Competent in the use of Microsoft Office: Word, PowerPoint , Excel, and Outlook
- Ability to analyse highly complex and sensitive information, from a broad range of sources and producing options appraisal for consideration
Aptitudes, personal characteristics
Essential
- Well organised and practical with a logical, analytical approach to work
- Pays careful attention to detail
- Ability to work under pressure in a dynamic environment
- Positive and motivated
- Flexible, collaborative and a team player
- Ability to work independently in pursuit of team objectives
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
