Royal Free London NHS Foundation Trust

Band 3 Senior support worker - Stores & Distribution/ Patient Services

The closing date is 10 April 2026

Job summary

The post holder will supervise team of pharmacy support workers. They will be responsible for training staff rotating through the dispensary, which can include general dispensing, hatch duty, stock receipt and stock control.

The post holder will have a Level 2 in Pharmacy Service Assistant apprenticeship (or equivalent) or willing to undertake a pharmacy apprenticeship if not qualified. Successful applicants will be appointed into a Band 3 position if expected qualifications met and those requiring training will be enrolled on a pharmacy apprenticeship programme and appointed in a Band 3 annex 21 role for the duration of training.

Main duties of the job

The post holder will assist in reception duties and the general dispensing of medicines. They will be the link between patients, their carers and/or representatives, medical staff and visitors to the dispensary and pharmacy staff. They will take in private out-patient prescriptions, To Take Away (TTA) prescriptions and requisitions and handle financial transactions. They will behave in a manner that is both sensitive and always ensures patient confidentiality.

The post holder will consistently work in an accurate, effective, and efficient manner to support the provision of a high-quality service to patients, trust staff and departments. They will be part of a high performing team that is expected to demonstrate the Royal Free NHS Foundation Trust values. This means that in undertaking this role the post holder is always expected to behave in a way that demonstrates commitment to the delivery of respectful and compassionate care.

The post-holder must always carry out their role in line with the Trust World Class values.

About us

The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.

Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top.

For more information please follow link https://www.royalfreelondonjobs.co.uk/

Details

Date posted

09 April 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£29,651 to £31,312 a year per annum inclusive of HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

391-RFL-7862485

Job locations

Chase Farm Hospital

The Ridgeway

Enfield

EN2 8JL


Job description

Job responsibilities

Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.

Job description

Job responsibilities

Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.

Person Specification

Royal Free World Class Values

Essential

  • o Demonstrable ability to meet the Trust Values

Education & professional Qualifications

Essential

  • Educated to GCSE or equivalent including Maths, English, Science - Grade C / 4 and above
  • Must have successfully completed the Level 2 Pharmacy Service Assistant apprenticeship or equivalent

Desirable

  • Show willing to undertake Level 2 Pharmacy Service Assistant apprenticeship

Experience

Essential

  • Good working knowledge of IT Microsoft Packages such as Outlook, Word, Excel and other relevant programmes.
  • Able to prioritise workload effectively

Desirable

  • Previous experience of working in a Pharmacy
  • Experience of stock management
  • Previous employment in the NHS

Skills and aptitudes

Essential

  • Team member with an adaptable and flexible approach to work, willing to adapt to changing situations.
  • Ability to work well as a team member
  • Demonstrated ability to show attention to detail
  • Demonstrated ability to work accurately under pressure
  • Demonstrates initiative particularly in relation to problem solving
  • Demonstrate ability to communicate effectively using clear written and spoken English
  • Able to move heavy loads when required
  • Familiar with computer systems and basic keyboard skills

Personal Qualities & attributes

Essential

  • Effective organisational skills
  • Ability to work in a busy environment
  • Well-motivated

Others

Essential

  • Appreciation of need to maintain confidentiality and security
  • Awareness of Equal Opportunities
  • Enthusiastic and shows initiative
  • Flexibility with regard to changes in work schedule
  • Good attendance record and good time keeping/ time management
Person Specification

Royal Free World Class Values

Essential

  • o Demonstrable ability to meet the Trust Values

Education & professional Qualifications

Essential

  • Educated to GCSE or equivalent including Maths, English, Science - Grade C / 4 and above
  • Must have successfully completed the Level 2 Pharmacy Service Assistant apprenticeship or equivalent

Desirable

  • Show willing to undertake Level 2 Pharmacy Service Assistant apprenticeship

Experience

Essential

  • Good working knowledge of IT Microsoft Packages such as Outlook, Word, Excel and other relevant programmes.
  • Able to prioritise workload effectively

Desirable

  • Previous experience of working in a Pharmacy
  • Experience of stock management
  • Previous employment in the NHS

Skills and aptitudes

Essential

  • Team member with an adaptable and flexible approach to work, willing to adapt to changing situations.
  • Ability to work well as a team member
  • Demonstrated ability to show attention to detail
  • Demonstrated ability to work accurately under pressure
  • Demonstrates initiative particularly in relation to problem solving
  • Demonstrate ability to communicate effectively using clear written and spoken English
  • Able to move heavy loads when required
  • Familiar with computer systems and basic keyboard skills

Personal Qualities & attributes

Essential

  • Effective organisational skills
  • Ability to work in a busy environment
  • Well-motivated

Others

Essential

  • Appreciation of need to maintain confidentiality and security
  • Awareness of Equal Opportunities
  • Enthusiastic and shows initiative
  • Flexibility with regard to changes in work schedule
  • Good attendance record and good time keeping/ time management

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Royal Free London NHS Foundation Trust

Address

Chase Farm Hospital

The Ridgeway

Enfield

EN2 8JL


Employer's website

https://www.royalfreelondonjobs.co.uk/ (Opens in a new tab)

Employer details

Employer name

Royal Free London NHS Foundation Trust

Address

Chase Farm Hospital

The Ridgeway

Enfield

EN2 8JL


Employer's website

https://www.royalfreelondonjobs.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Chief Technician

Teri Emery

teri.emery@nhs.net

02083751487

Details

Date posted

09 April 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£29,651 to £31,312 a year per annum inclusive of HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

391-RFL-7862485

Job locations

Chase Farm Hospital

The Ridgeway

Enfield

EN2 8JL


Supporting documents

Privacy notice

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