Royal Free London NHS Foundation Trust

Band 7 Service Manager - Urology

The closing date is 14 November 2025

Job summary

Band 7 - Service Manager in Urological services

An exciting opportunity has arisen to join the Nephrology, Urology and Renal Transplant Division at the Royal Free. The role will provide operational support to the clinical service of Urology, a fast-paced and dynamic service, requiring the candidate to build close working relationships with our clinicians and administrative teams.

The successful applicant will take a leading role in the Urology services (Benign -RTT, Bladder, Prostate & Kidney Cancer), focusing on the delivery of the service's recovery plans.

The role will provide the successful candidate a breadth of experience managing both benign and cancer services in a high volume surgical speciality, delivered across all three main RFH hospital sites; Barnet, Chase Farm and the Royal Free.

If you feel you meet the criteria outlined in the JD and PS we welcome your applications.

Please do contact us if you require any further information.

Main duties of the job

Key responsibilities

  • To manage administrative and support teams within the service / directorate
  • To support clinical teams within the department
  • Deliver appraisal and mandatory training requirements for all staff within these teams
  • Lead the directorate performance management systems ensuring that Trust and monitor standards are understood and adhered to and that performance reports are produced to enable divisional compliance
  • Support the governance arrangements within the directorate including audit, complaints, incidents, risk and health and safety.
  • To be responsible to the Assistant Operations manager for financial performance relating to delegated budgets and operational performance of the service / directorate
  • Represent the operations managers as required

About us

The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.

Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top

For more information please follow link https://www.royalfreelondonjobs.co.uk/

Details

Date posted

31 October 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£56,276 to £63,176 a year per annum inclusive of HCAS

Contract

Fixed term

Duration

6 months

Working pattern

Full-time

Reference number

391-RFL-7525383

Job locations

Royal Free NHS

Pond Street

Hampstead

NW32QG


Job description

Job responsibilities

For further information on the main duties of the role, please review the Job description and Personal specification

Job description

Job responsibilities

For further information on the main duties of the role, please review the Job description and Personal specification

Person Specification

Royal Free World Class Values

Essential

  • Demonstrable ability to meet the Trust Values

Qualification

Essential

  • Minimum of 1st degree or equivalent
  • Evidence of continuing personal development

Desirable

  • Management qualification

Experience

Essential

  • Significant demonstrable experience of working in the NHS in a junior management position
  • Demonstrative experience of staff management and leading a team
  • Budget management experience including monitoring expenditure and identifying savings

Desirable

  • Introducing new ways of working
  • Project management
  • Experience and familiarity with business planning and preparation of business cases

Skills and Knowledge

Essential

  • Understanding of national NHS policy and targets.
  • Good interpersonal, oral and written skills including chairing team meetings, writing reports.
  • Knowledge of Cerner / hospital IT systems/word processing/Microsoft office suite
  • Numerate, with excellent analytical skills/ability to understand and produce statistical information to use in problem solving
  • Ability to negotiate with and influence staff at all levels
  • Ability to manage time/priorities
Person Specification

Royal Free World Class Values

Essential

  • Demonstrable ability to meet the Trust Values

Qualification

Essential

  • Minimum of 1st degree or equivalent
  • Evidence of continuing personal development

Desirable

  • Management qualification

Experience

Essential

  • Significant demonstrable experience of working in the NHS in a junior management position
  • Demonstrative experience of staff management and leading a team
  • Budget management experience including monitoring expenditure and identifying savings

Desirable

  • Introducing new ways of working
  • Project management
  • Experience and familiarity with business planning and preparation of business cases

Skills and Knowledge

Essential

  • Understanding of national NHS policy and targets.
  • Good interpersonal, oral and written skills including chairing team meetings, writing reports.
  • Knowledge of Cerner / hospital IT systems/word processing/Microsoft office suite
  • Numerate, with excellent analytical skills/ability to understand and produce statistical information to use in problem solving
  • Ability to negotiate with and influence staff at all levels
  • Ability to manage time/priorities

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Royal Free London NHS Foundation Trust

Address

Royal Free NHS

Pond Street

Hampstead

NW32QG


Employer's website

https://www.royalfreelondonjobs.co.uk/ (Opens in a new tab)

Employer details

Employer name

Royal Free London NHS Foundation Trust

Address

Royal Free NHS

Pond Street

Hampstead

NW32QG


Employer's website

https://www.royalfreelondonjobs.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Operations Manager-NURT

Steph Marfo

stephanie.marfo@nhs.net

Details

Date posted

31 October 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£56,276 to £63,176 a year per annum inclusive of HCAS

Contract

Fixed term

Duration

6 months

Working pattern

Full-time

Reference number

391-RFL-7525383

Job locations

Royal Free NHS

Pond Street

Hampstead

NW32QG


Supporting documents

Privacy notice

Royal Free London NHS Foundation Trust's privacy notice (opens in a new tab)