Royal Free London NHS Foundation Trust

Band 7 Service Manager (Data) - London Admin Hub

The closing date is 07 August 2025

Job summary

Band 7 - Service Manager (Data) in London Admin Hub

We are advertising a new and exciting role as a Band 7 Service Manager, responsible for leading the Data Team within the London Administration Hub (The Hub), within the Royal Free Hospital London NHS Foundation Trust (Royal Free) Breast Screening Service; based within our Edgware Community Hospital site.

The role of The Hub is to support all 6 London clinical breast screening units and over 1.3 million eligible women across London in their 3 yearly screening round, aged 50-70. The Hub provides support in relation to numerous administrative functions, including (but not exhaustive) patient data collation and reporting, appointment scheduling and a call centre to manage appointment cancellations and rebooks.

The post holder will be responsible for running a cohesive and effective team, building and maintaining strong relationships with multiple external stakeholders and ensuring that the departmentmeets Trust and NHS Breast Screening Programme (NHSBSP) relevant guidelines and targets.

If you feel you meet the criteria outlined in the JD and PS we welcome your applications.

Please do contact us if you require any further information.

Main duties of the job

The post holder will:Support the operations manager in the operational management of the service /directorateLead the surgical diagnostic and treatment data collection for all six London breast screening servicesHave responsibility for the housekeeping of the BS Select database for all six London breast screening services

Key responsibilitiesoTo manage administrative and support teams within the service /directorateoDeliver appraisal and mandatory training requirements for all staff within these teamsoLead the directorate performance management systems ensuring that Trust andmonitor standards are understood and adhered to and that performancereports are produced to enable divisional complianceoSupport the governance arrangements within the directorate including audit,complaints, incidents, risk and health and safety.oTo be responsible to the Operations manager for financial performancerelating to delegated budgets and operational performance of the service /directorateoRepresent the operations manager as required

About us

This is an exciting time to be working at the Royal Free, one of the biggest NHS Trusts in the UK, delivering care to more than 1.6 million people a year through our three main hospitals: Barnet, Chase Farm and Royal Free; combined with a number of satellite sites, including Edgware Community Hospital.

Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to work. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top

For more information please follow link https://www.royalfreelondonjobs.co.uk/

Details

Date posted

24 July 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£53,751 to £60,651 a year per annum inclusive of HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

391-RFL-7293587

Job locations

Edgware Community Hospital

Edgware

HA8 9BA


Job description

Job responsibilities

Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.

Job description

Job responsibilities

Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.

Person Specification

Royal Free World Class Values

Essential

  • Demonstrable ability to meet the Trust Values

Qualification

Essential

  • Minimum of 1st degree or equivalent
  • Evidence of continuing personal development

Desirable

  • Management qualification

Experience

Essential

  • Significant demonstrable experience of working in the NHS in a junior management position
  • Demonstrative experience of staff management and leading a team
  • Budget management experience including monitoring expenditure and identifying savings

Desirable

  • Introducing new ways of working
  • Experience in project/Service Improvement
  • Experience and familiarity with business planning and preparation of business cases

Skills and Knowledge

Essential

  • Understanding of national NHS policy and targets.
  • Good interpersonal, oral and written skills including chairing team meetings, writing reports.
  • Knowledge of NBSS/ breast screening IT systems/PowerBi/Microsoft office suite
  • Numerate, with excellent analytical skills/ability to understand and produce statistical information to use in problem solving
  • Ability to negotiate with and influence staff at all levels
  • Ability to manage time/priorities
Person Specification

Royal Free World Class Values

Essential

  • Demonstrable ability to meet the Trust Values

Qualification

Essential

  • Minimum of 1st degree or equivalent
  • Evidence of continuing personal development

Desirable

  • Management qualification

Experience

Essential

  • Significant demonstrable experience of working in the NHS in a junior management position
  • Demonstrative experience of staff management and leading a team
  • Budget management experience including monitoring expenditure and identifying savings

Desirable

  • Introducing new ways of working
  • Experience in project/Service Improvement
  • Experience and familiarity with business planning and preparation of business cases

Skills and Knowledge

Essential

  • Understanding of national NHS policy and targets.
  • Good interpersonal, oral and written skills including chairing team meetings, writing reports.
  • Knowledge of NBSS/ breast screening IT systems/PowerBi/Microsoft office suite
  • Numerate, with excellent analytical skills/ability to understand and produce statistical information to use in problem solving
  • Ability to negotiate with and influence staff at all levels
  • Ability to manage time/priorities

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Royal Free London NHS Foundation Trust

Address

Edgware Community Hospital

Edgware

HA8 9BA


Employer's website

https://www.royalfreelondonjobs.co.uk/ (Opens in a new tab)

Employer details

Employer name

Royal Free London NHS Foundation Trust

Address

Edgware Community Hospital

Edgware

HA8 9BA


Employer's website

https://www.royalfreelondonjobs.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Assistant Operations Manager

Kenneth Blake

Kenneth.blake@nhs.net

Details

Date posted

24 July 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£53,751 to £60,651 a year per annum inclusive of HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

391-RFL-7293587

Job locations

Edgware Community Hospital

Edgware

HA8 9BA


Supporting documents

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