Job summary
This is a fantastic opportunity for somebody who is interested in developing a career in communications to get 'on the job' experience at one of the most prestigious organisations in NHS.The Royal Free London is always in the spotlight for its pioneering approach to healthcare and there is never a dull or quiet day in the communications team.
The successful candidate will:oWork with colleagues to support the communications function of the organisation and help with the day-to-day running of the team.oProvide administrative support as appropriate including: diary management; organising meetings and administrative written work; ordering communications materials; maintaining our stakeholder databases.oSupport colleagues with editing and proofreading of content.oWrite press releases, take photographs, post on social media, help to organise events.oUpdate the staff intranet with news and events.oSupport the development of patient information, including liaising with content authors and reviewing, editing and feeding back on content.oMonitor media in local and national press and provide a summary to the team, while also helping with key tasks from the media inbox, including handling simple media enquiries.oHelp and support the team to build on the good reputation already established via the media, direct marketing material and social media platforms.
Main duties of the job
oProvide general administrative support to the whole communications team.oSupport the head of digital engagement and senior digital communications manager to develop, proof-read and monitor the RFL's patient information.oWrite communications pieces for internal use via the intranet and publications to promote positive messages internally.oManage the media summary and understand media on a local and national level.oManage and help to organise events and VIP/ministerial visits, often at short notice, liaise with staff and manage any media on site.o Supervise filming activity on site, ensure the most positive outcomes for the trust and build on our excellent reputation.o Liaise with senior colleagues and PAs to book meetings and get documents including letters and releases signed off.oLearn and enforce the trust house style and help maintain the corporate identity of the trust in keeping with the trust brand and NHS identity guidelines.oWork with the digital team to help ensure that the trust's website enhances the reputation of the trust and conforms with trust house style.oAll communications office staff are expected to deal with a range of telephone enquiries, do their own typing, maintain office systems and cover for other team members when necessary.oUndertake any other duties which might reasonably be required commensurate with the post.
About us
Exciting times lie ahead for the Royal Free London (RFL), as we start work on delivering our new clinical strategy, welcome North Middlesex University Hospital NHS Trust (North Mid) to our group, and continue to focus on providing world class expertise and care for our communities - close to home and across the entire NHS.The RFL's award-winning communications department is responsible for telling the story of the RFL group, which consists of four hospitals and more than 70 satellite sites.We provide positive, proactive, honest, and timely communications and engagement. The communications team operate in a very busy working environment. We serve a wide range of audiences that include approximately 17,000 staff and over a million patients who use our services every year, plus local and national broadcast and print media, GPs and other NHS organisations.The team develops content for a number of internal communications channels; informs staff and other key stakeholders of key strategic and operational changes; manages Freenet (the RFL intranet); the trust's newly developed website and social media channels; handles hundreds of media calls every year; produces several media releases each week; and oversees the design and production of patient information.
Job description
Job responsibilities
This is a fantastic opportunity for somebody who is interested in developing a career in communications to get on the job experience at one of the most prestigious organisations in NHS.The Royal Free London is always in the spotlight for its pioneering approach to healthcare and there is never a dull or quiet day in the communications team.
The successful candidate will:Work with colleagues to support the communications function of the organisation and help with the day-to-day running of the team.Provide administrative support as appropriate including: diary management; organising meetings and administrative written work; ordering communications materials; maintaining our stakeholder databases.Support colleagues with editing and proofreading of content.Write press releases, take photographs, post on social media, help to organise events.Update the staff intranet with news and events.Support the development of patient information, including liaising with content authors and reviewing, editing and feeding back on content.Monitor media in local and national press and provide a summary to the team, while also helping with key tasks from the media inbox, including handling simple media enquiries. Help and support the team to build on the good reputation already established via the media, direct marketing material and social media platforms.
Key tasks
Provide general administrative support to the whole communications team.Support the head of digital engagement and senior digital communications manager to develop, proof-read and monitor the RFLs patient information.Write communications pieces for internal use via the intranet and publications to promote positive messages internally.Manage the media summary and understand media on a local and national level.Manage and help to organise events and VIP/ministerial visits, often at short notice, liaise with staff and manage any media on site. Supervise filming activity on site, ensure the most positive outcomes for the trust and build on our excellent reputation. Liaise with senior colleagues and PAs to book meetings and get documents including letters and releases signed off.Learn and enforce the trust house style and help maintain the corporate identity of the trust in keeping with the trust brand and NHS identity guidelines.Work with the digital team to help ensure that the trusts website enhances the reputation of the trust and conforms with trust house style.All communications office staff are expected to deal with a range of telephone enquiries, do their own typing, maintain office systems and cover for other team members when necessary. Undertake any other duties which might reasonably be required commensurate with the post.
Job description
Job responsibilities
This is a fantastic opportunity for somebody who is interested in developing a career in communications to get on the job experience at one of the most prestigious organisations in NHS.The Royal Free London is always in the spotlight for its pioneering approach to healthcare and there is never a dull or quiet day in the communications team.
The successful candidate will:Work with colleagues to support the communications function of the organisation and help with the day-to-day running of the team.Provide administrative support as appropriate including: diary management; organising meetings and administrative written work; ordering communications materials; maintaining our stakeholder databases.Support colleagues with editing and proofreading of content.Write press releases, take photographs, post on social media, help to organise events.Update the staff intranet with news and events.Support the development of patient information, including liaising with content authors and reviewing, editing and feeding back on content.Monitor media in local and national press and provide a summary to the team, while also helping with key tasks from the media inbox, including handling simple media enquiries. Help and support the team to build on the good reputation already established via the media, direct marketing material and social media platforms.
Key tasks
Provide general administrative support to the whole communications team.Support the head of digital engagement and senior digital communications manager to develop, proof-read and monitor the RFLs patient information.Write communications pieces for internal use via the intranet and publications to promote positive messages internally.Manage the media summary and understand media on a local and national level.Manage and help to organise events and VIP/ministerial visits, often at short notice, liaise with staff and manage any media on site. Supervise filming activity on site, ensure the most positive outcomes for the trust and build on our excellent reputation. Liaise with senior colleagues and PAs to book meetings and get documents including letters and releases signed off.Learn and enforce the trust house style and help maintain the corporate identity of the trust in keeping with the trust brand and NHS identity guidelines.Work with the digital team to help ensure that the trusts website enhances the reputation of the trust and conforms with trust house style.All communications office staff are expected to deal with a range of telephone enquiries, do their own typing, maintain office systems and cover for other team members when necessary. Undertake any other duties which might reasonably be required commensurate with the post.
Person Specification
Royal Free World Class Values
Essential
- Demonstrable ability to meet the Trust Values
Education & professional Qualifications
Essential
- A-levels or equivalent experience
Desirable
- Relevant degree or equivalent experience
- Evidence of continuous professional development in communications/PR
Experience
Essential
- Experience of working to deadlines and prioritising work
- Experience of managing key diaries
- Experience of organising events
- Experience of managing team administration
Desirable
- Experience in a role supporting a communications function
- Experience of working with confidentiality issues
- Experience of working within the NHS/public sector
Skills and aptitudes
Essential
- Excellent written and oral communications skills
- Ability to brief communications colleagues clearly and concisely
- Well organised, with an attention to detail and ability to maintain effective office systems
- Ability to organise events
Desirable
- Knowledge of media and public relations techniques
- Knowledge of social media
- Experience of using a content management system
Personal qualities and attributes
Essential
- Strong interpersonal skills and diplomacy
- Ability to work effectively as part of a team
- Self-motivated and able to act on own initiative
- Ability to work under pressure
Other
Essential
- IT literacy
- Understanding of equality and diversity issues
- Flexible approach to work irregular hours as required
Person Specification
Royal Free World Class Values
Essential
- Demonstrable ability to meet the Trust Values
Education & professional Qualifications
Essential
- A-levels or equivalent experience
Desirable
- Relevant degree or equivalent experience
- Evidence of continuous professional development in communications/PR
Experience
Essential
- Experience of working to deadlines and prioritising work
- Experience of managing key diaries
- Experience of organising events
- Experience of managing team administration
Desirable
- Experience in a role supporting a communications function
- Experience of working with confidentiality issues
- Experience of working within the NHS/public sector
Skills and aptitudes
Essential
- Excellent written and oral communications skills
- Ability to brief communications colleagues clearly and concisely
- Well organised, with an attention to detail and ability to maintain effective office systems
- Ability to organise events
Desirable
- Knowledge of media and public relations techniques
- Knowledge of social media
- Experience of using a content management system
Personal qualities and attributes
Essential
- Strong interpersonal skills and diplomacy
- Ability to work effectively as part of a team
- Self-motivated and able to act on own initiative
- Ability to work under pressure
Other
Essential
- IT literacy
- Understanding of equality and diversity issues
- Flexible approach to work irregular hours as required
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
