Band 3 Directorate Administrator

Royal Free London NHS Foundation Trust

Information:

This job is now closed

Job summary

Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.

Main duties of the job

The administrator is responsible for providing front-line reception service in theatres and POA. They will deliver a high standard of customer care to a wide range of people, including the theatre staff, ward staff, multi-disciplinary teams, patients, relatives, and their carers.The post-holder must play a proactive role in collecting, investigating, verifying, and recording a high standard of patient demographic and treatment data. The post holder must accurately and in a timely manner enter such information on the trust's electronic patient administration systems (Cerner) to ensure that the trust receives the appropriate level of income for patient activity, avoids the potential clinical risks inherent with inaccurate patient records and is compliant with national NHS targets (e.g., on data quality and length of patient wait).The post-holder must undertake effective forward planning to ensure that the administrative needs of the service are met and must carry out a range of effective administration processes to support the delivery of high-quality patient care.These duties do not require direct supervision on a day-to-day basis. The directorate administrator is responsible for the management and prioritisation of their own workload.

About us

The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.

Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top

For more information please follow linkhttps://www.royalfreelondonjobs.co.uk/

Detailed job description and main responsibilities

Date posted

28 August 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£28,622 to £30,225 a year Per annum ( Inclusive of HCAS)

Contract

Permanent

Working pattern

Full-time

Reference number

391-RFL-5622600-A

Job locations

Royal Free Hospital

Pond Street

London

NW3 2QG


Job description

Job responsibilities

Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.

This vacancy has been advertised in accordance with the new NHS pay rate which will take effect from autumn 2024. Please note if your employment starts before the 24/25 pay scales are implemented you will be paid under the 23/24 pay scales and any backpay will be adjusted accordingly. Further information can be found at https://www.nhsemployers.org/articles/pay-scales-202425.

Job description

Job responsibilities

Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.

This vacancy has been advertised in accordance with the new NHS pay rate which will take effect from autumn 2024. Please note if your employment starts before the 24/25 pay scales are implemented you will be paid under the 23/24 pay scales and any backpay will be adjusted accordingly. Further information can be found at https://www.nhsemployers.org/articles/pay-scales-202425.

Person Specification

Royal Free World Class Values

Essential

  • Demonstrable ability to meet the Trust Values

Education & professional Qualifications

Essential

  • NVQ Level 3 or Equivalent

Experience

Essential

  • Experience of working in a public/patient facing role

Desirable

  • Previous work experience in a healthcare setting
  • Experience of working with Cerner, or similar electronic Patient Administration Systems

Skills and aptitudes

Essential

  • Clear and concise verbal and written communication skills
  • Ability to use initiative and problem solve, in a busy clinical environment
  • Typing and data entry skills
  • Good level of computer literacy skills in Microsoft Word, Excel and databases
  • Flexible and adaptable to the changing needs of the service
  • Ability to work within a multidisciplinary team
  • Time management and organisational skills
Person Specification

Royal Free World Class Values

Essential

  • Demonstrable ability to meet the Trust Values

Education & professional Qualifications

Essential

  • NVQ Level 3 or Equivalent

Experience

Essential

  • Experience of working in a public/patient facing role

Desirable

  • Previous work experience in a healthcare setting
  • Experience of working with Cerner, or similar electronic Patient Administration Systems

Skills and aptitudes

Essential

  • Clear and concise verbal and written communication skills
  • Ability to use initiative and problem solve, in a busy clinical environment
  • Typing and data entry skills
  • Good level of computer literacy skills in Microsoft Word, Excel and databases
  • Flexible and adaptable to the changing needs of the service
  • Ability to work within a multidisciplinary team
  • Time management and organisational skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Royal Free London NHS Foundation Trust

Address

Royal Free Hospital

Pond Street

London

NW3 2QG


Employer's website

https://www.royalfreelondonjobs.co.uk/ (Opens in a new tab)

Employer details

Employer name

Royal Free London NHS Foundation Trust

Address

Royal Free Hospital

Pond Street

London

NW3 2QG


Employer's website

https://www.royalfreelondonjobs.co.uk/ (Opens in a new tab)

For questions about the job, contact:

IT manager

Steve smith

Stevesmith1@nhs.net

Date posted

28 August 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£28,622 to £30,225 a year Per annum ( Inclusive of HCAS)

Contract

Permanent

Working pattern

Full-time

Reference number

391-RFL-5622600-A

Job locations

Royal Free Hospital

Pond Street

London

NW3 2QG


Supporting documents

Privacy notice

Royal Free London NHS Foundation Trust's privacy notice (opens in a new tab)