Royal Free London NHS Foundation Trust

Band 4 Group Clinical Governance and Performance Team Administrator

Information:

This job is now closed

Job summary

We have an exciting fixed term opportunity for a highly motivated individual with knowledge and experience of health care quality, who is keen to become part of and participate in assisting the corporate governance team in embedding governance processes across the trust by supporting the team in operationally managing those processes.

Main duties of the job

The post holder will provide the secretarial and administrative support for the Group clinical governance and performance team.

About us

The Group clinical governance and performance team support the Royal Free London business units across two main areas; clinical effectiveness and CQC compliance through collaborative working.

Clinical effectiveness is key to reducing unwarranted variation in care, improving patient safety, reducing inequality in healthcare, enhancing staff wellbeing as well as conserving resources. Clinical governance requires a culture in which organisations and their team members:

  • Consider quality issues as part of core business
  • Work together to improve performance
  • Are willing and able to acknowledge their problems
  • Value personal development and education
  • Feel valued in their work
  • Recognise the importance of the patient's experience of care and seek to obtain patients' feedback
  • Seek ways of improving care as a matter of routine
  • Proactively implement standards of care developed nationally

The role of the CQC compliance and improvement team is to achieve the best service standards and outcomes for patients and the Trust.

Details

Date posted

18 July 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£30,279 to £33,116 a year per annum inclusive of HCAS

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

391-RFL-6468915

Job locations

Roy Shaw Centre,

3-5 Cressy Road

London

NW3 2ND


Job description

Job responsibilities

Assist the Group clinical governance and performance team in embedding governance processes across the trust by supporting the team in operationally managing those processes. The role will support the administrative processes, such as document management, collate and format data, facilitate also present data for review and analysis by others and those supporting both our health care regulation by the Care Quality Commission (CQC) compliance and clinical audit and effectiveness and the Human Tissue Act Authority standards (HTA).

Job description

Job responsibilities

Assist the Group clinical governance and performance team in embedding governance processes across the trust by supporting the team in operationally managing those processes. The role will support the administrative processes, such as document management, collate and format data, facilitate also present data for review and analysis by others and those supporting both our health care regulation by the Care Quality Commission (CQC) compliance and clinical audit and effectiveness and the Human Tissue Act Authority standards (HTA).

Person Specification

Royal Free World Class Values

Essential

  • Demonstrable ability to meet the Trust Values

Education & professional Qualifications

Essential

  • 5 GCSEs or equivalent, including Maths and English.

Desirable

  • Educated to degree level.
  • Clinical audit qualification or training.

Experience

Essential

  • Able to confidently engage with people internally and externally at all levels in a professional manner.
  • Relevant experience in administering groups and committees, including: o arranging meetings o maintenance of current memberships o terms of reference o preparing and circulating agendas and producing minutes.
  • Ability to contribute to change within a complex environment.
  • Experience of liaising and communicating with a wide range of stakeholders.
  • Able to analyse simple and complex structured and unstructured data to support business outcomes using basic statistical methods to analyse the data.
  • Experience of developing and maintaining robust electronic and manual filing systems.
  • Proficient use of excel and word and other IT systems and programs.
  • Administrative processes, such as document management, and those supporting standards within healthcare.

Desirable

  • Clinical audit, compliance, or corporate governance background.
  • NHS/Health sector environment.

Skills and aptitudes

Essential

  • Effective written and oral communication skills to make presentations and write reports
  • Ability to use Microsoft Word, Excel and PowerPoint.
  • Ability to collate and format data to facilitate processing and presentation for review and further advanced analysis by others.
  • Ability to analyse and report data
  • Ability to use Microsoft Access and SPSS
  • Good interpersonal and facilitation skills
  • Evidence of personal insight, and willingness to learn.
  • The ability to concentrate for long periods of time.
  • Ability to prioritise workload.
  • Positive and optimistic, displaying confidence and exhibiting a presence and vision.

Desirable

  • Ability to work autonomously and deal with a range of complex issues as required.
Person Specification

Royal Free World Class Values

Essential

  • Demonstrable ability to meet the Trust Values

Education & professional Qualifications

Essential

  • 5 GCSEs or equivalent, including Maths and English.

Desirable

  • Educated to degree level.
  • Clinical audit qualification or training.

Experience

Essential

  • Able to confidently engage with people internally and externally at all levels in a professional manner.
  • Relevant experience in administering groups and committees, including: o arranging meetings o maintenance of current memberships o terms of reference o preparing and circulating agendas and producing minutes.
  • Ability to contribute to change within a complex environment.
  • Experience of liaising and communicating with a wide range of stakeholders.
  • Able to analyse simple and complex structured and unstructured data to support business outcomes using basic statistical methods to analyse the data.
  • Experience of developing and maintaining robust electronic and manual filing systems.
  • Proficient use of excel and word and other IT systems and programs.
  • Administrative processes, such as document management, and those supporting standards within healthcare.

Desirable

  • Clinical audit, compliance, or corporate governance background.
  • NHS/Health sector environment.

Skills and aptitudes

Essential

  • Effective written and oral communication skills to make presentations and write reports
  • Ability to use Microsoft Word, Excel and PowerPoint.
  • Ability to collate and format data to facilitate processing and presentation for review and further advanced analysis by others.
  • Ability to analyse and report data
  • Ability to use Microsoft Access and SPSS
  • Good interpersonal and facilitation skills
  • Evidence of personal insight, and willingness to learn.
  • The ability to concentrate for long periods of time.
  • Ability to prioritise workload.
  • Positive and optimistic, displaying confidence and exhibiting a presence and vision.

Desirable

  • Ability to work autonomously and deal with a range of complex issues as required.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Royal Free London NHS Foundation Trust

Address

Roy Shaw Centre,

3-5 Cressy Road

London

NW3 2ND


Employer's website

https://www.royalfreelondonjobs.co.uk/ (Opens in a new tab)

Employer details

Employer name

Royal Free London NHS Foundation Trust

Address

Roy Shaw Centre,

3-5 Cressy Road

London

NW3 2ND


Employer's website

https://www.royalfreelondonjobs.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Group CQC compliance and improvement manager

Mark Bielby

mark.bielby@nhs.net

07939978372

Details

Date posted

18 July 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£30,279 to £33,116 a year per annum inclusive of HCAS

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

391-RFL-6468915

Job locations

Roy Shaw Centre,

3-5 Cressy Road

London

NW3 2ND


Supporting documents

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