Royal Free London NHS Foundation Trust

Band 7 Service Manager - Dermatology

Information:

This job is now closed

Job summary

We are currently looking to recruit a talented and highly motivated manager to join Dermatology Services at this exciting time. Reporting to the Operations Manager, your role will be to provide operational and management leadership to the dermatology services and assist in the achievement of department objectives. You will have excellent staff management skills, proven experience of achieving key performance targets within the NHS and general operational management.A graduate equivalent with operational experience, you will have a track record of delivering measurable change within the clinical services management and will be able to demonstrate your leadership skills in achieving these results.

It's a great time to join our team of progressive clinicians and managers at this highly successful NHS foundation trust at a time of change, expansion and service transformation, across the new integrated organisation.

The post will be cross site between RFH, BH and CF.

Main duties of the job

Key responsibilities

  • To manage administrative and support teams within the service / directorate.
  • Deliver appraisal and mandatory training requirements for all staff within these teams.
  • Lead the directorate performance management systems ensuring that Trust and monitor standards are understood and adhered to and that performance reports are produced to enable divisional compliance.
  • Support the governance arrangements within the directorate including audit, complaints, incidents, risk and health and safety.
  • To be responsible to the Operations manager for financial performance relating to delegated budgets and operational performance of the service /directorate.
  • Represent the operations manager as required.

About us

Royal Free World Class Values

The post holder will provide World Class Care to service users, staff, colleagues, clients and patients alike so that everyone at the Royal Free can feel:

  • Welcome all of the time
  • Confident becuase we are clearly communicating
  • Respected and cared for
  • Reassured that they are always in safe hands

The post holder is expected to promote a World Class Care culture and work in a way that is patient-centred, involves service users, responds positively to feedback from user groups and promotes teamwork across services.

The post holder will take a leadership role in World Class Care within the directorate ensuring that subordinate staff maintain world class care standards and oversee staff being booked on to courses for world class care as necessary.

Details

Date posted

07 June 2024

Pay scheme

Agenda for change

Band

Band 7

Salary

£51,488 to £57,802 a year per annum inclusive of HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

391-RFL-6324082

Job locations

Royal Free London NHS Foundation Trust

Pond Street

London

NW3 2QG


Job description

Job responsibilities

Please see attached Job Description and Person Specification.

Service Delivery, Service Improvement, Excellent Outcomes for Patients

Support the operations manger in developing service development plans to align national direction/strategies and local priorities.

  • Performance Management
  • Communication
  • Staff Management
  • Bed Management
  • Excellent Experience for our patients, staff and GPs
  • Business Planning and Management
  • Financial Budgetary Management
  • Information
  • Quality/Governance corporate and clinical, patient feedback
  • Represent Operations Manager

Job description

Job responsibilities

Please see attached Job Description and Person Specification.

Service Delivery, Service Improvement, Excellent Outcomes for Patients

Support the operations manger in developing service development plans to align national direction/strategies and local priorities.

  • Performance Management
  • Communication
  • Staff Management
  • Bed Management
  • Excellent Experience for our patients, staff and GPs
  • Business Planning and Management
  • Financial Budgetary Management
  • Information
  • Quality/Governance corporate and clinical, patient feedback
  • Represent Operations Manager

Person Specification

Qualification

Essential

  • Minimum of 1st degree or equivalent
  • Evidence of continuing personal development

Desirable

  • Management qualification

Values

Essential

  • Demonstrable ability to meet the Trust Values

Experience

Essential

  • Significant demonstrable experience of working in the NHS in a junior management position
  • Demonstrative experience of staff management and leading a team
  • Budget management experience including monitoring expenditure and identifying savings

Desirable

  • Introducing new ways of working
  • Project management
  • Experience and familiarity with business planning and preparation of business cases

Skills and Knowledge

Essential

  • Understanding of national NHS policy and targets.
  • Good interpersonal, oral and written skills including chairing team meetings, writing reports.
  • Knowledge of Cerner / hospital IT systems/word processing/Microsoft office suite
  • Numerate, with excellent analytical skills/ability to understand and produce statistical information to use in problem solving
Person Specification

Qualification

Essential

  • Minimum of 1st degree or equivalent
  • Evidence of continuing personal development

Desirable

  • Management qualification

Values

Essential

  • Demonstrable ability to meet the Trust Values

Experience

Essential

  • Significant demonstrable experience of working in the NHS in a junior management position
  • Demonstrative experience of staff management and leading a team
  • Budget management experience including monitoring expenditure and identifying savings

Desirable

  • Introducing new ways of working
  • Project management
  • Experience and familiarity with business planning and preparation of business cases

Skills and Knowledge

Essential

  • Understanding of national NHS policy and targets.
  • Good interpersonal, oral and written skills including chairing team meetings, writing reports.
  • Knowledge of Cerner / hospital IT systems/word processing/Microsoft office suite
  • Numerate, with excellent analytical skills/ability to understand and produce statistical information to use in problem solving

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Royal Free London NHS Foundation Trust

Address

Royal Free London NHS Foundation Trust

Pond Street

London

NW3 2QG


Employer's website

https://www.royalfreelondonjobs.co.uk/ (Opens in a new tab)

Employer details

Employer name

Royal Free London NHS Foundation Trust

Address

Royal Free London NHS Foundation Trust

Pond Street

London

NW3 2QG


Employer's website

https://www.royalfreelondonjobs.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Operations Manager

Katherine Brothwood

katherine.brothwood@nhs.net

07929789067

Details

Date posted

07 June 2024

Pay scheme

Agenda for change

Band

Band 7

Salary

£51,488 to £57,802 a year per annum inclusive of HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

391-RFL-6324082

Job locations

Royal Free London NHS Foundation Trust

Pond Street

London

NW3 2QG


Supporting documents

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