Band 8a Safety Informatics & Datix Programme Manager

Job summary

This role supports the delivery of a safety informatics quality improvement agenda across a large trust and is responsible for project managing several workstreams, working collaboratively with other programme managers and CPG teams, to deliver service improvement projects.

The post holder will have expertise in programme and project management, improvement methodology and have a proactive 'can do' approach, be highly motivated and confident in managing challenging and changing workloads. The post holder will have excellent written and verbal communication skills and will bring a strong customer service approach to their role.

The role is responsible for the management and development of DATIX/DCIQ and other safety informatics systems, including monitoring of data quality and reporting and including external reporting of data. They will lead a team to ensure that all staff have appropriate access and training. The role will have a strong working knowledge and experience of implementing and managing all DATIX/DCIQ modules, the ability to design and implement new modules and knowledge of other safety informatics systems as well as a thorough understanding of the external reporting requirements. The post holder will coordinate the sourcing, implementing and maintenance of other clinical management systems. The post holder will have a strong working knowledge and experience of implementing and managing risk and safety and will provide advice and support on risk issues.

Main duties of the job

Ensure Datix/DCIQ systems are fit for purpose

Ensure all staff have appropriate levels of access to the system

Liaise directly with Datix/DCIQ and procurement partners on behalf of the Trust

Develop and negotiate service level agreements between internal stakeholders and external providers

Responsible for development and monitoring of KPIs across all safety informatics systems

Acts as the Trust contact with the external software provider/s ensuring service is fit for purpose

Acts to ensure that maintenance requirements / interventions are actioned

Maintains the integrity and security of the system maintaining a log of users, levels of control, introduction of new accounts, unlocking existing accounts, closure of old accounts, quality of data entry and management of new installations or upgrades

Lead on the review of any risk systems contracts and tenders for procurement

Responsible for the installation and maintenance of Datix/DCIQ

To act as line manager and provide supervision of Datix/DCIQ administrative staff.

Ensure that all updates from the software supplier are analysed and any changes put into effect on the designed report forms and the training manuals. .

Responsible for the management and development of safety informatics systems for the Trust Responsible for adapting and redesigning risk systems, particularly Datix

About us

Infection Control

Infection control is everyone's responsibility, it is the duty of every member of staff to take personal responsibility for the prevention and control of infection

Confidentiality & Data Protection

The post holder has a responsibility to comply with the Data Protection Act 1998 and maintain confidentiality of staff, patients and Trust business.

Equality and Diversity

The Trust values equality and diversity in employment and in the services we provide. It is committed to promoting equality and diversity in employment and will keep under review our policies and procedures to ensure that the job related needs of all staff working in the Trust are recognised.

No Smoking

The Trust implemented a No Smoking Policy, which applies to all staff. Staff contravening this policy will be subject to disciplinary procedures.

Standards of dress

All staff are expected to abide by the Trust's guidance on standards of dress.