Job summary
We are advertising a new and exciting role as a Band 3 administrator/receptionist within the Royal Free Hospital London NHS Foundation Trust. Working within the Surgical Directorate (Pre op, Endo & Day Surgery) Service, based at the Chase Farm Hospital. The post holder will be required to provide high quality administrative support covering full time hours.
Shifts will vary from the below on a rota basis.7:00am - 15:00pm8:00am - 16:00pm10:00am - 18:00pm
Please see attached job description for more information.
Main duties of the job
We are looking for a full time administrator/receptionist to work within the surgical directorate. You will play a pivotal part in our patients journey, working alongside a team of nurses & doctors as well as many other professions.
The post-holder must play a proactive role in collecting, investigating, verifying, and recording a high standard of patient demographic and treatment data. The post holder must accurately and in a timely manner enter such information on the computerised patient information system, to ensure that the trust receives the appropriate level of income for patient activity.
The post-holder must undertake effective forward planning, to ensure that the administrative needs of the service are met and must carry out a range of effective administration processes to support the delivery of high-quality patient care.
Please see the job description for further information regarding this post.
About us
The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.
Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top
For more information please follow linkhttps://www.royalfreelondonjobs.co.uk/
Job description
Job responsibilities
Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust
Job description
Job responsibilities
Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust
Person Specification
Royal Free World Class Values
Essential
- Demonstrable ability to meet the Trust Values
Education & professional Qualifications
Essential
- Good general education, minimum of 5 GCSE or equivalent, Grade C and above
Desirable
- Further training or qualifications an advantage related to health & social care
- Customer Care Training
Experience
Essential
- Experience and Understanding of Patient Confidentiality
- Experience of Working Within a Team
Desirable
- Experience of Working in the NHS
Skills and aptitudes
Essential
- Ability to learn new skills
- Strong clear effective oral and written communication
- Confidence and ability to work unsupervised
- Able to conduct themselves in a professional manner
Personal Qualities & attributes
Essential
- Strong interpersonal skills
- Ability to work in a pressured environment
- Able to work as part of a team
- Able to handle sensitive and confidential information
- Able to cope with nervous and distressed patients
- Shows sensitivity and empathy with the needs of others
- Accept and follow instructions in a safe and efficient manner
Others
Essential
- Available to work 5 days a week from 7am
Person Specification
Royal Free World Class Values
Essential
- Demonstrable ability to meet the Trust Values
Education & professional Qualifications
Essential
- Good general education, minimum of 5 GCSE or equivalent, Grade C and above
Desirable
- Further training or qualifications an advantage related to health & social care
- Customer Care Training
Experience
Essential
- Experience and Understanding of Patient Confidentiality
- Experience of Working Within a Team
Desirable
- Experience of Working in the NHS
Skills and aptitudes
Essential
- Ability to learn new skills
- Strong clear effective oral and written communication
- Confidence and ability to work unsupervised
- Able to conduct themselves in a professional manner
Personal Qualities & attributes
Essential
- Strong interpersonal skills
- Ability to work in a pressured environment
- Able to work as part of a team
- Able to handle sensitive and confidential information
- Able to cope with nervous and distressed patients
- Shows sensitivity and empathy with the needs of others
- Accept and follow instructions in a safe and efficient manner
Others
Essential
- Available to work 5 days a week from 7am
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
