Royal Free London NHS Foundation Trust

Band 4 Administrative Officer/Patient Navigator

Information:

This job is now closed

Job summary

Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.

Main duties of the job

Work as part of a team to provide and coordinate administrative services for Therapy Services and Perinatal Pelvic Health Service. Main tasks include:

Perinatal Pelvic Health Service (PPHS)

  • Supporting the management of the electronic diary of the PPHS physiotherapies/midwives
  • Manage appointment booking for PPHS services
  • Helping to coordinate PPHS activities and reporting
  • Coordinating meetings at both local, regional and national level

Therapy Services

  • Management of the Advanced Physiotherapist Practionnaire (APP) clinics.
  • Minute taking
  • Supporting with catering labels
  • Management of room allocations
  • Supporting recruitment and leading on new starters/leavers pathway
  • Supporting with other administrative tasks such as distribution of emails/printing
  • Support with Reports

About us

The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.

Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top

For more information please follow linkhttps://www.royalfreelondonjobs.co.uk/

Details

Date posted

26 April 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£29,460 to £31,909 a year per annum inclusive of HCAS

Contract

Fixed term

Duration

12 months

Working pattern

Part-time

Reference number

391-RFL-6250091

Job locations

Barnet Hospital

Barnet Hospital

EN5 3DJ


Job description

Job responsibilities

Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.

Job description

Job responsibilities

Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.

Person Specification

Royal Free World Class Values

Essential

  • Demonstrable ability to meet the Trust Values

Education and professional qualifications

Essential

  • RSA 2 or RSA 3 word processing/typing or equivalent experience
  • English and Maths at GCSE level or equivalent

Desirable

  • Diploma level qualification or equivalent experience
  • Knowledge of medical terminology
  • Courses / further study attended to demonstrate evidence of personal development

Experience

Essential

  • Previous experience of working with the public and/or patients in a healthcare environment
  • Experience of interaction with all levels of staff
  • Previous administrative and organisational experience
  • Experience of managing and prioritising own workload and working to deadlines
  • Experience of dealing with non-routine and complex Problems
  • Previous experience in Minute taking.
  • Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, PowerPoint and Access
  • Understanding of Confidentiality and Data Protection Act.

Desirable

  • Knowledge of NHS issues and experience of working in the NHS
Person Specification

Royal Free World Class Values

Essential

  • Demonstrable ability to meet the Trust Values

Education and professional qualifications

Essential

  • RSA 2 or RSA 3 word processing/typing or equivalent experience
  • English and Maths at GCSE level or equivalent

Desirable

  • Diploma level qualification or equivalent experience
  • Knowledge of medical terminology
  • Courses / further study attended to demonstrate evidence of personal development

Experience

Essential

  • Previous experience of working with the public and/or patients in a healthcare environment
  • Experience of interaction with all levels of staff
  • Previous administrative and organisational experience
  • Experience of managing and prioritising own workload and working to deadlines
  • Experience of dealing with non-routine and complex Problems
  • Previous experience in Minute taking.
  • Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, PowerPoint and Access
  • Understanding of Confidentiality and Data Protection Act.

Desirable

  • Knowledge of NHS issues and experience of working in the NHS

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Royal Free London NHS Foundation Trust

Address

Barnet Hospital

Barnet Hospital

EN5 3DJ


Employer's website

https://www.royalfreelondonjobs.co.uk/ (Opens in a new tab)

Employer details

Employer name

Royal Free London NHS Foundation Trust

Address

Barnet Hospital

Barnet Hospital

EN5 3DJ


Employer's website

https://www.royalfreelondonjobs.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Assistant Ops Manager

Nivi Rasakanthan

nivethitha.rasakanthan@nhs.net

Details

Date posted

26 April 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£29,460 to £31,909 a year per annum inclusive of HCAS

Contract

Fixed term

Duration

12 months

Working pattern

Part-time

Reference number

391-RFL-6250091

Job locations

Barnet Hospital

Barnet Hospital

EN5 3DJ


Supporting documents

Privacy notice

Royal Free London NHS Foundation Trust's privacy notice (opens in a new tab)