Royal Free London NHS Foundation Trust

Band 5 - Digital Services Support Officer

Information:

This job is now closed

Job summary

We are looking for 2 x Digital Services Application Support Officer, working as part of the Access Management Team, managing the set-up, maintenance and support of all IT Access, including the configuration and maintenance of Imprivata Identity Governance (IDG)

Main duties of the job

We are looking for two Digital Services Support Officer to join the Access Management Team, the successful candidates will be responsible for maintaining and supporting all access management requirements, including the set-up and management of Smartcard profiles under NHS registration authority guidelines and internal information governance compliance within the Royal Free Hospitals and and satellite sites. Although the primary sites for this role is Barnet & Chase Farm Hospitals, there will be a requirement to visit other sites as and when necessary.

Responsibility for the implementation and management of automation via Imprivata Identity Governance Tool (IDG)

The post holder will be expected to have previous experience of working in an IT Support Team.

The successful candidate is required to be able demonstrate the Trust values, the responsibilities of the job description and person specification.

About us

These roles are part of the Digital Services, Patient Systems Group, you will be working closely with and supporting all Trust staff members throughout trust in the delivery of set-up and maintenance of IT Access.

If you believe you meet the criteria of the personal specification and would like to join the team, we would be interested in receiving your application.

Details

Date posted

15 March 2024

Pay scheme

Agenda for change

Band

Band 5

Salary

£32,720 to £39,769 a year per annum inclusive of HCAS

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

391-RFL-6118389

Job locations

Barnet Hospital

Well Lane

Barnet

EN5 3DJ


Job description

Job responsibilities

Please see attached job description for more information about this role and working at the Royal Free London NHS Foundation Trust

Job description

Job responsibilities

Please see attached job description for more information about this role and working at the Royal Free London NHS Foundation Trust

Person Specification

Royal Free World Class Values

Essential

  • Demonstrable ability to meet the Trust Values

Education & professional Qualifications

Essential

  • Educated to degree level or equivalent experience

Experience

Essential

  • Substantial experience working within IT Access Support
  • Considerable experience of working in Registration Authority

Skills and aptitudes

Essential

  • Excellent verbal and written communication skills
  • Good customer care skills and customer focused approach
  • Ability to prioritise and work to deadlines

Personal Qualities & attributes

Essential

  • Ability to work as part of a team
  • Ability to work using own initiative
  • Flexible and positive attitude towards work
Person Specification

Royal Free World Class Values

Essential

  • Demonstrable ability to meet the Trust Values

Education & professional Qualifications

Essential

  • Educated to degree level or equivalent experience

Experience

Essential

  • Substantial experience working within IT Access Support
  • Considerable experience of working in Registration Authority

Skills and aptitudes

Essential

  • Excellent verbal and written communication skills
  • Good customer care skills and customer focused approach
  • Ability to prioritise and work to deadlines

Personal Qualities & attributes

Essential

  • Ability to work as part of a team
  • Ability to work using own initiative
  • Flexible and positive attitude towards work

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Royal Free London NHS Foundation Trust

Address

Barnet Hospital

Well Lane

Barnet

EN5 3DJ


Employer's website

https://www.royalfreelondonjobs.co.uk/ (Opens in a new tab)

Employer details

Employer name

Royal Free London NHS Foundation Trust

Address

Barnet Hospital

Well Lane

Barnet

EN5 3DJ


Employer's website

https://www.royalfreelondonjobs.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Head of Systems - Administration Group

Gill Godden

g.godden@nhs.net

07889428278

Details

Date posted

15 March 2024

Pay scheme

Agenda for change

Band

Band 5

Salary

£32,720 to £39,769 a year per annum inclusive of HCAS

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

391-RFL-6118389

Job locations

Barnet Hospital

Well Lane

Barnet

EN5 3DJ


Supporting documents

Privacy notice

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