Band 4 Customer & Production Coordinator

Job summary

The Royal Free London NHS Foundation Trust requires a Customer and Production Coordinator to join our Decontamination Services Team.

The unit facilitates the centralisation of all sterilisation and decontamination services for our Trust. In addition, the unit has been built with the capacity to provide services for external customers looking to outsource these services to a specialist NHS-led unit.

We are looking for an enthusiastic, motivated individual with excellent organisation and interpersonal skills. Your working pattern will be Monday to Friday 22:00 to 06:00, you will receive an enhancement in pay for working unsociable hours. However, flexibility is a must for this role as there will be times when you will need to meet the needs of our customers.

The successful candidate should essentially have previous experience of working in decontamination services and have technical knowledge of reusable medical devices. You should be able to demonstrate the trust values and the have the ability to work in a busy environment.

We are committed to the development of our staff and will endeavour to support any additional training needs in order to fulfil the role more effectively.

If you believe you meet the criteria of the person specification and would like to be a member of our team, we would be interested in receiving your application.

Main duties of the job

To provide the interface with customers via communications ensuring that their fast track and requirements are fed into the department along with keeping the customer informed on progress and other quality issues.

To provide the customer interface and the data for Decontamination Services (DS) at Chalkmill Drive to ensure that items are processed in a timely manner to meet the requirements of DS customers, and fulfil the requirements of the regulations, guidelines, and quality as specified in the DS Quality Management System (QMS).

To manage the check sheet and stock levels of instrumentation assets in the Trust including loan and consignment stock with regular audits and maintenance of tracking systems and data.

To coordinate the ordering of consumables and repairs ensuring this is completed in a timely cost effective manner.

For further details see the job description.

About us

The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies, and carry out more than 17million tests.

Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. We offer generous benefits and training opportunities to develop your career.

For more information, please follow linkhttps://www.royalfreelondonjobs.co.uk/