Job summary
The Royal Free London NHS Foundation Trust is seeking a highly skilled professional person to join the award-winning bereavement, medical examiner & mortuary services team as the Mortuary Manager. Are you a highly organised, compassionate and innovative individual with a strong background in mortuary services and management experience? Are you seeking a challenging leadership role where you can uphold and enhance the care, we provide to all our deceased patients and our bereaved, ensure the efficient operational running of two large mortuaries and lead a team of technicians and technologists to uphold exceptional practices and exceed expectations? As the Mortuary Manager, you will oversee and contribute to the day-to-day operations of our mortuary facilities at both Royal Free Hospital and Barnet Hospital, ensuring the efficient and respectful handling of our deceased patients. You will lead a team of dedicated staff and work closely with funeral directors, bereavement service teams and bereavement midwives to deliver exceptional service to all concerned. As well as patient care, you will lead in the management of fail-safe running of the facilities and all equipment. Your expertise, skill and experience will also enable you to lead and partake in the post-mortem service at the Trust and be a principal developer and provider of ongoing education and training across the Trust as needed.
Main duties of the job
Manage all aspects of the mortuary, including staffing, scheduling, facilities, equipment and budgeting for both Trust mortuaries. Line-manage the team members, ensuring supportive and clear Comply with regulations including HTA, RCPath, HM Coroner and local Trust frameworks Lead care of all deceased patients, presentation of the deceased for viewings, maintaining the highest standards of care and dignity. Respond to incidents, complaints/concerns. Lead safe storage, release, and transportation of deceased patients. Implement and maintain accurate and updated procedures, training records and protocols and maintain adherence to and control of these documents using the Trust systems. Provide training, guidance, and support to the mortuary team, and more widely with the bereavement, medical examiner and clinical teams (nursing and medical) fostering a positive and collaborative work environment that upholds high-level accurate and compliant methodology and compassion. Collaborate with funeral directors and bereavement services to ensure seamless coordination and delivery of services. Communicate empathetically and professionally with bereaved families, always ensuring clarity and kindness. Respond to enquiries from all stakeholders and respond to FOI and other suitable requests for information, guidance and support. Maintain and update inventory of equipment, supplies, and resources necessary for mortuary operations.
About us
Group Head of Bereavement & Mortuary Services, Mr Shaan Malhotra, leads the services at the Trust. Shaan ensures that the highest quality of care, facilities and people deliver his vision of service to deceased patients, bereaved relatives and friends and all staff and teams that are involved. The successful post-holder will support Shaan and the Bereavement, medical examiner & mortuary services, by leading and delivering an exceptionally high-quality, safe and compliant Trust mortuary service. The successful candidate will work alongside Shaan and the fellow members of the team, in developing and delivering exemplary services and be vital in the further innovations and enhancements in our service to all those who are part of the journey when a patient dies at Royal Free London NHS Foundation Trust. As a senior member of the team and leader, you will embody the Trust values throughout all you do, living and demonstrating the values and remodeling these vital positive traits and behaviors to your team and the wider Trust population. As a Trust, we at Royal Free London NHS Foundation Trust, know that we have a responsibility and the opportunity to embed the safest possible memory in those who are bereaved and struggling through some of the worst times in life; we have one chance to do this right and we can do this through our passion and absolute determination to serve. The successful post holder will uphold this belief and be an integral member of this award-winning team
Job description
Job responsibilities
In addition to working with the teams within your department, Bereavement, medical examiner & mortuary services, you will also work closely with: Trust clinical site management teams Trust executive team Trust nursing and medical teams Trust complaints, PALS and legal services teams Trust incident, risk and safety teams Trust organ donation team Trust teaching and education teams Trust spiritual care team Human Tissue Authority RCPath HM Coroner Various funeral director companies NHSBT Noahs Ark Childrens Hospice Various clinical and nursing teams from other Trusts Various local authorities and councils Various grief and bereavement Charites and support organisations.
Job description
Job responsibilities
In addition to working with the teams within your department, Bereavement, medical examiner & mortuary services, you will also work closely with: Trust clinical site management teams Trust executive team Trust nursing and medical teams Trust complaints, PALS and legal services teams Trust incident, risk and safety teams Trust organ donation team Trust teaching and education teams Trust spiritual care team Human Tissue Authority RCPath HM Coroner Various funeral director companies NHSBT Noahs Ark Childrens Hospice Various clinical and nursing teams from other Trusts Various local authorities and councils Various grief and bereavement Charites and support organisations.
Person Specification
Royal Free World Class Values
Essential
- Demonstrable ability to meet the Trust Values
Equality & diversity
Essential
- Knowledge and understanding of diverse backgrounds and perspectives
- Understanding of Diversity and Inclusion challenges in the workplace
Education & professional Qualifications
Essential
- First level degree or equivalent Diploma level 4 (or DAPT) in Anatomical pathology technology or evidence of equivalent post diploma level 3 qualification experience HTA consent training
- Membership/Registration: AAPT RSPH
Desirable
- Science Council Registered
Experience
Essential
- Highly skilled knowledge and experience and specialist training in anatomical pathology
- Experience in postmortems and care of the deceased
- Significant experience of high risk postmortem techniques
- Significant experience of working with partners to achieve jointly agreed outcomes
- Knowledge and inspection experience of accreditation and regulatory standards i.e.:ISO15189/HTA
- Proven experience of managing a team including Appraisal skill Recruitment and selection skills, Disciplinary and capability procedures Workforce planning to ensure service continuity
Desirable
- Experience in an accredited NHS mortuary
- Proven experience of monitoring & acting on clinical quality data & developing appropriate action plans
- Experience of dealing with / involvement in major incidents / mass fatalities.
- Previously responsible for a budget, involved in budget setting and working knowledge of financial processes.
- Operational competence of the principles and practice of quality assurance and risk management systems
- Experience of developing and delivering measurable training and education to a pan-Trust audience
- Proven experience of procurement and equipment evaluation
- Experience of budget and financial management
Person Specification
Royal Free World Class Values
Essential
- Demonstrable ability to meet the Trust Values
Equality & diversity
Essential
- Knowledge and understanding of diverse backgrounds and perspectives
- Understanding of Diversity and Inclusion challenges in the workplace
Education & professional Qualifications
Essential
- First level degree or equivalent Diploma level 4 (or DAPT) in Anatomical pathology technology or evidence of equivalent post diploma level 3 qualification experience HTA consent training
- Membership/Registration: AAPT RSPH
Desirable
- Science Council Registered
Experience
Essential
- Highly skilled knowledge and experience and specialist training in anatomical pathology
- Experience in postmortems and care of the deceased
- Significant experience of high risk postmortem techniques
- Significant experience of working with partners to achieve jointly agreed outcomes
- Knowledge and inspection experience of accreditation and regulatory standards i.e.:ISO15189/HTA
- Proven experience of managing a team including Appraisal skill Recruitment and selection skills, Disciplinary and capability procedures Workforce planning to ensure service continuity
Desirable
- Experience in an accredited NHS mortuary
- Proven experience of monitoring & acting on clinical quality data & developing appropriate action plans
- Experience of dealing with / involvement in major incidents / mass fatalities.
- Previously responsible for a budget, involved in budget setting and working knowledge of financial processes.
- Operational competence of the principles and practice of quality assurance and risk management systems
- Experience of developing and delivering measurable training and education to a pan-Trust audience
- Proven experience of procurement and equipment evaluation
- Experience of budget and financial management
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
