Job summary
Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.
Main duties of the job
As RPA Product Manager, you will be a critical part of our growing business by interfacing with stakeholders throughout the NHS and public sector to help drive the adoption of RPA.You will lead the continuous development of our Intelligent Automation Centre of Excellence, including:
- Management and prioritisation of the RPA pipeline
- Generation of new business
- Management of the business analysis function
- Ensuring development and deployment timelines and standards are met against our automation lifecycle
- Oversight of the successful transition of RPA products and services to host organisations.
About us
The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.
Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top
For more information please follow linkhttps://www.royalfreelondonjobs.co.uk/
Job description
Job responsibilities
Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.
Job description
Job responsibilities
Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.
Person Specification
World Class Values
Essential
- Demonstrable ability to meet the Royal Free Group's values
Education & qualifications
Essential
- Educated to Masters level or equivalent level of experience of working at a senior level in specialist area.
- Extensive knowledge of Robotic process automation, acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience to master's level equivalent
Desirable
- Trained to assess services against Government or NHS Service Standards.
- Additional practitioner level qualifications in Product Management (e.g. CSPO, PSPO).
Experience
Essential
- Significant understanding and experience of RPA product and portfolio and programme leadership, especially BP and/or MS PowerAutomate.
- Significant understanding and experience of planning, tracking and delivering multiple complex technical projects for multiple partners/clients
- Significant experience of for Robotics process automation projects based on effort, risk, ROI, business value (efficiencies, business metrics improvement and cost saving potential)
- Experience of managing a dynamic, multidisciplinary team fast-paced team across multiple locations and various RPA products
- Experience of ensuring technical, clinical and IG standards and risk management within an RPA process through design, specialist testing processes and training.
Desirable
- Significant experience of analysing business needs and articulated them as requirements and PDDs. Highly competent in the requirements for supporting and maintaining new digital platforms and Technology.
- Experience of working with and advising a diverse range of stakeholders, including clinicians, senior managers, front line staff, patients and their representative groups, and the ability to adapt style accordingly.
- Digital transformation, change management or innovation consulting project experience.
- Agile project management methodologies
Skills
Essential
- oAbility to define and clearly communicate outcomes to be met by a product, service or team - whether these are user needs, technical requirements or business-related outcomes.
- oWorking level skills in defining and maintaining iterative product visions and roadmaps, feature or development backlogs and release plans in order to meet clearly defined outcomes.
- oStrong communication skills that enable you to engage with people through a range of channels and explain what you are doing and how you are doing it in clear and compelling ways
- oSkilled in advocating for a product team's vision, values and ways of working to stakeholders and partners, as well as being an advocate for the product/service itself.
Desirable
- oSkilled at working in or with public sector organisations, including cross-organisational working and navigating spend control processes and procurement
- oAbility to monitor and understand RPA product performance reporting needs and metrics
- oAbility to work in a customer-facing service, offering the highest standards of customer service and professionalism.
Knowledge
Essential
- Working knowledge of RPA Product development and management, including project prioritisation exception reporting, process reporting, project prioritisation, process mapping, and understanding service metrics and analytics
- Business planning /annual planning: Maintains a view of upcoming developments and potential new developments "horizon scanning" to ensure that this can feed strategy and department and organisational decisions.
- Demonstrable knowledge of effective healthcare technology risk and quality Management
- Developing and selling a product strategy to secure funding and support for your products, including building and iterating economic and commercial models for products, that cover costs, benefits and pricing
- Knowledge of new and innovative ways to leverage RPA from other industries
- Knowledge of RPA testing and QA processes
Desirable
- Use of IT systems (Word , Excel, Outlook, Utrack, Jira etc.)
Person Specification
World Class Values
Essential
- Demonstrable ability to meet the Royal Free Group's values
Education & qualifications
Essential
- Educated to Masters level or equivalent level of experience of working at a senior level in specialist area.
- Extensive knowledge of Robotic process automation, acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience to master's level equivalent
Desirable
- Trained to assess services against Government or NHS Service Standards.
- Additional practitioner level qualifications in Product Management (e.g. CSPO, PSPO).
Experience
Essential
- Significant understanding and experience of RPA product and portfolio and programme leadership, especially BP and/or MS PowerAutomate.
- Significant understanding and experience of planning, tracking and delivering multiple complex technical projects for multiple partners/clients
- Significant experience of for Robotics process automation projects based on effort, risk, ROI, business value (efficiencies, business metrics improvement and cost saving potential)
- Experience of managing a dynamic, multidisciplinary team fast-paced team across multiple locations and various RPA products
- Experience of ensuring technical, clinical and IG standards and risk management within an RPA process through design, specialist testing processes and training.
Desirable
- Significant experience of analysing business needs and articulated them as requirements and PDDs. Highly competent in the requirements for supporting and maintaining new digital platforms and Technology.
- Experience of working with and advising a diverse range of stakeholders, including clinicians, senior managers, front line staff, patients and their representative groups, and the ability to adapt style accordingly.
- Digital transformation, change management or innovation consulting project experience.
- Agile project management methodologies
Skills
Essential
- oAbility to define and clearly communicate outcomes to be met by a product, service or team - whether these are user needs, technical requirements or business-related outcomes.
- oWorking level skills in defining and maintaining iterative product visions and roadmaps, feature or development backlogs and release plans in order to meet clearly defined outcomes.
- oStrong communication skills that enable you to engage with people through a range of channels and explain what you are doing and how you are doing it in clear and compelling ways
- oSkilled in advocating for a product team's vision, values and ways of working to stakeholders and partners, as well as being an advocate for the product/service itself.
Desirable
- oSkilled at working in or with public sector organisations, including cross-organisational working and navigating spend control processes and procurement
- oAbility to monitor and understand RPA product performance reporting needs and metrics
- oAbility to work in a customer-facing service, offering the highest standards of customer service and professionalism.
Knowledge
Essential
- Working knowledge of RPA Product development and management, including project prioritisation exception reporting, process reporting, project prioritisation, process mapping, and understanding service metrics and analytics
- Business planning /annual planning: Maintains a view of upcoming developments and potential new developments "horizon scanning" to ensure that this can feed strategy and department and organisational decisions.
- Demonstrable knowledge of effective healthcare technology risk and quality Management
- Developing and selling a product strategy to secure funding and support for your products, including building and iterating economic and commercial models for products, that cover costs, benefits and pricing
- Knowledge of new and innovative ways to leverage RPA from other industries
- Knowledge of RPA testing and QA processes
Desirable
- Use of IT systems (Word , Excel, Outlook, Utrack, Jira etc.)
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
